1

Whenever I try to play a video fullscreen in Chrome, from YouTube or any other site, my laptop crashes and shows a black screen for a while until I turn it off form the power button. In YouTube, green colored rectangles cover the video every 1-2 seconds.

PC Specs:
Acer Aspire 3
1920 x 1080
Ryzen 5 2500u
Display Drivers: Radeon Settings Version 2018.0126.1720.31188
GPU: Vega 8 (iGPU)
Memory: 8 GB (Dual Channel) DDR4 1333 MHz (I'll try to see if I can increase the frequency of the RAM in the BIOS as the current frequencies are of DDR2 era)
OS Version: Windows 10 Home 1809
OS Build: 17763.316
Chrome Version 72.0.3626.119 (Official Build) (64-bit)

I'm using Adblock Plus and Dark Reader Extensions, as well as Just Black theme (made by Google).

Incident occurred both while charging and not charging.

Is it a problem related to the Ryzen CPU and AMD iGPU as there is another post that has a similar problem (in games) and the user has R3 2200g build.

Edit: The green rectangles appear in videos from other sites too
Edit 2: Tried watching a video from the best Chrome Downloader, i.e., Microsoft Edge and the problem wasn't there
Edit 3: Disabled Hardware Acceleration from Chrome and the problem was solved. I can't delete the post as the option is not there.

1 Answer 1

2

[I FIGURED OUT THE WAY SO I AM ANSWERING MY OWN QUESTION]

Disable Hardware Acceleration in Chrome settings.

Also, go to (Windows) Settings > System > Display > Display Settings and then remove chrome from the list (both classic app and universal app)

You must log in to answer this question.