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I've developed an Android application which worked fine on my side but failed (not crash) on client side. I do the research but still can't figure how to do.

From this post Debugging android device over the Internet

I know it can achieved by using abd, but it required both pc connect on the same network, which are not suitable for my case where my client are connect on difference network.

This post suggest another solution which is port forward, but warmed not recommended as this was pretty dangerous.

The following post suggest method of adb -a -P 5037 nodaemon server but I'm not really understand does it work for my situation as i getting error of could not install *smartsocket* listener: cannot bind to 0.0.0.0:5037: Only one usage of each socket address (protocol/network address/port) is normally permitted. (10048)

My question is how do remotely debug (get the logcat) of client application under difference network but was able to connect on the same VPN. Thanks.

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  • Does the client have a PC that adb and perhaps scrcpy can be installed into and you remote into that client PC?
    – Morrison Chang
    Commented Aug 14, 2020 at 5:52
  • waiting reply from client. May I know is any suggestion if client can/cannot install the adb/scrcpy?
    – user2301281
    Commented Aug 14, 2020 at 6:00
  • client only have personal PC, think not really like to install the adb/scrcpy =(
    – user2301281
    Commented Aug 14, 2020 at 6:07
  • If failure not a crash, create special app for client which logs everything to file and have client video self interacting with app. Have client send you log and video. Without reproduction steps problem can't be solved.
    – Morrison Chang
    Commented Aug 14, 2020 at 6:13
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    @user2301281 I would double check with client that they tried it on a different network (office networks have firewalls). You are trying to remote desktop into the client PC which should be connected to client mobile device. A firewall might prevent you from logging into laptop. From there install adb/scrcpy (heck even Android Studio if possible) on laptop and then proceed. You will still need to interact with client to approve debug mode on mobile device and understand what about client environment (firewall?) is different than expectations. Good luck.
    – Morrison Chang
    Commented Aug 14, 2020 at 15:28

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Even i had faced the similar problem and this blog talks on same thing and there is some solution already out there which can be used for working on remote android devices, it looks paid one though.

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