07-05-2024 01:56 PM (Last edited 07-05-2024 01:59 PM ) in
SupportI recently called Samsung Service Centre for advice on a vertical green line appearing on my S21 display.
They said that my device was more than 1 year old & that my 1 year warranty is over.
Does Samsung expect their customers to change their phones every year when the warranty is over?
Do Samsung products fail once the warranty is over?
Solved! Go to Solution.
07-05-2024 03:24 PM (Last edited 07-05-2024 03:25 PM ) in
Support07-08-2024 07:55 PM in
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Support07-12-2024 08:04 PM in
SupportUpdate: I emailed the CEO @link & got an email reply followed by a call from Samsung. The guy over the phone agreed to replace the LCD FOC provided my phone was in good physical condition, no water damage & unauthorized 3rd party repairs but I would have to pay a non-refundable labour charge of $54.50. I just collected my phone fixed after 2 days!
07-12-2024 09:31 PM in
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