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Original topic:

Placed an order through samsung store app but no email confirmation

(Topic created on: 02-27-2024 04:56 PM)
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Mi63
Beginner Level 2
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‎02-27-2024 04:56 PM (Last edited ‎02-27-2024 05:40 PM ) in 

Samsung Online Store
I purchased a samsung monitor and its been 24 hours but never received the email confirmation. Points was already deducted on my samsung rewards and remaining amount was deducted on my bank account. 


Anyone experienced this?
1 Comment
JP19
Expert Level 3
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‎02-29-2024 10:17 PM in 

Samsung Online Store
Hi, do contact Samsung hotline, to get it investigated.
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