Original topic:

S23u battery normal browsing draining faster and overheating

(Topic created on: 10-22-2023 02:25 PM)
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Bryan2424
Active Level 3
Options
Galaxy S


image
From Feb when just bought normal browsing still ok would only get very hot when gaming only now recently after Oct update would get as hot even when I'm not gaming and battery drain even faster 🤦 



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JP19
Expert Level 3
Galaxy S
Yeah.. seems like Samsung is tightening the security of Secure Folder, not allowing backups for it.
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Bryan2424
Active Level 3
Galaxy S
But yesterday I used samsung cloud it was able to back up my secure folder just need to unlock it but not sure if it's able to restore secure folder
JP19
Expert Level 3
Galaxy S
Maybe can do a trial run to see if can successfully restore, after backing up?
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Bryan2424
Active Level 3
Galaxy S
I'll try the desktop one tonight
JP19
Expert Level 3
Galaxy S
Okay. Once done, u should be ready to send in ur device for the repair. But also, third party apps like WhatsApp need to manually back up the chat history and media, won't be covered in the Smart Switch backup. Smart Switch backup will only cover the Samsung and Google apps, which u sign in for both Samsung and Google accounts.
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JP19
Expert Level 3
Galaxy S
Oh.. not all ur images are being backed up? Able to try again? And let's see if it works.
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Bryan2424
Active Level 3
Galaxy S
Formating hard disk rn if the hard disk works then I'll try smart switch back up again just in case
Bryan2424
Active Level 3
Galaxy S
I tried one more time It just shows this before I press backup20231030_211103_1000053649_1698671497.jpg
JP19
Expert Level 3
Galaxy S
Oh.. how many images are there on ur phone currently?
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Bryan2424
Active Level 3
Galaxy S
For both image and video in gallery 7500 ish missing 413 image and video in the PC back up
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