I am using a P2P lending platform since about a year ago. When Coronavirus pandemic started, they freezed all the withdrawals and deposits from the investors (me). So I haven't been able to withdraw money from my account.
Since then, they sent around 3 or 4 emails to us saying basically not to worry and they're dealing with this.
Today I received an email from them asking to fill out a KYC questionnaire with some of the details being these:
address of actual residence, place of birth, extended fields about PEP (politically exposed person), income, beneficiary information, financial transaction information and other fields
Is this a normal procedure? Is it okay to fill the questionnaire? I am hesitant about this, because I feel like this is just a buying time tactic and might be used by them to find some 'legal appeal' for being justified in not returning money to investors.