This page is automatically translated from Romanian into English.

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

Download BT24

Scan the code with your mobile phone, depending on your phone system.

Download BT24

Scan the code with your mobile phone, depending on your phone system.

Call Center
  • High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT or BT Visual Help.

  • 0264 308 308 028 or *8028 The number is available from any national network.
    0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.

    Search with AI Search

    AI Search on Ask BT answers all your banking questions.

    BT Visual Help

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    BT POS at a glance

    Are you looking for a secure, fast, and very easy to implement solution for your company's cash receipts? Try the BT POS, with it you can cash contactless from your card, phone or smartwatch.

    Benefits

    We install your free POS

    It costs you nothing to have a POS from us. We pay for everything, even supplies.

    Installation takes a little time

    No need to put the business on hold, we do it all.

    We offer free POS signage materials

    We know it's important to communicate changes to your customers.

    We train you for free

    We make sure you and your employees know how to use the POS.

    We offer you free, round-the-clock support

    Whenever you need help, you can call: (+40) 800 802 666 or 0264 597 710.

    Costs

    Let's talk about how much it costs you. 

    BT's POS has a special price if you already have the Unlimited package or the Free First Year Account.

    Processing fee: 

    • 1.20% 0.90% for BT card transactions
    • 1.20% 0.90% for transactions with non BT retail cards
    • 2.00% for transactions with cards of non BT legal entities
    • 1.50% for transactions with meal, holiday, social non BT vouchers cards

    Maintenance fee:

    • 65 lei 49 lei per month

    POS terminals

    Just right for your business. Our POS terminals are ergonomic, easy to place on any customer desk and are easy for your employees to use. Less cash, more convenience for your customers too. Money goes into your BT account quickly, you can access it anytime via mobile banking. We provide GPRS (mobile data) communication for secure transactions.

    A mobile POS, ideal for your business on the move. The terminal is suitable for restaurants, deliveries, taxis or any other business that requires you to go after customers. We provide GPRS (mobile data) communication for secure transactions.

    If your business needs product vending machines, parking meters, public transport terminals, charity boxes or any other system with unattended payment terminals, you can buy them from our partners and we will take care of the transaction processing.


    More

    POS support

    Our dedicated team is available around the clock to offer you:

    • mPos usage training whenever needed
    • mTechnical support on the phone and going to the merchant in a short time
    • mSupport for integration with ECR (Cash Register)
    • mSupport for questions related to card transactions on POS

    I want POS

    Choose the type of POS your business needs

    I want POS

     A safe and fast way to pay for your customers.

    Ask BT is Banca Transilvania's largest online financial education program, with over 2,000 banking questions and answers.
    Search suggestions
    Powered by Azure OpenAI GPT4
    AI Search provides automatically generated responses, using GPT4 technology, which may contain inaccurate or potentially offensive content that does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service. .
    Terms and conditions

    Disclaimer

    AI Search is a pilot project - in beta - that uses GPT4 technology to simplify the process of finding and understanding banking products.

    AI Search is trained to answer questions that are exclusively related to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.

    Use of AI Search implies acceptance of the Terms and Conditions.

    Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

    Banca Transilvania does not provide any guarantee in relation to the answers provided by this service.

    AI Search provides responses algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.

    AI Search does not provide answers to personalized questions, so by using it you are obligated not to provide or enter any personal data or other confidential information in your messages/questions. In case you do not comply with this obligation, by inserting personal data/confidential information in AI Search, you consent to their processing for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

    Any information provided by users during their interaction with AI Search will be treated confidentially and will only be disclosed to recipients who have a right and need to know.

    The content provided by AI Search is for information purposes only.

    Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in the interruption of the interaction.

    AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.

    The Bank reserves the right to discontinue the AI Search service at any time without prior notice.

    Terms and conditions may be revised/updated at any time.