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Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

Download NeoBT

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Download BT24

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Download BT24

Scan the code with your mobile phone, depending on your phone system.

Call Center
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    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT or BT Visual Help.

  • 0264 308 308 028 or *8028 The number is available from any national network.
    0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.

    Search with AI Search

    AI Search on Ask BT answers all your banking questions.

    BT Visual Help

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    All cards

    Shopping cards

    STAR Card

    Designed for shopping, STAR credit cards can be used for in-store or online purchases.

    B.T. Flying Blue

    Do you like to travel? And shopping? Perfect. BT Flying Blue is designed to combine both.

    STAR Forte for Doctors

    It takes care of your needs, just as you take care of your patients'. The Forte Medici card is the perfect mix of safe travel and relaxed shopping.

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    Not sure which shopping card is right for you?

    Cards in lei

    Visa Classic

    Simple and quick: that's how it is with Visa Classic, your everyday card in lei. 

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    Mastercard Mondo

    With Mastercard Mondo you can make any transaction or payment you need, anywhere in the world.

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    Meal card

    The easiest payment method at the restaurant or supermarket? BT table card.

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    The euro card

    Mastercard Direct

    Your debit card in euros, ideal for shopping sessions abroad.

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    The Youth Card

    BT OmniPass

    Golden rule: students need the best deals, and if possible, be all in one place. Good thing there's BT-OmniPass.

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    Not sure which card suits you?

    Digital payment solutions

    For even more secure online transactions, confirm any payment directly from your phone.

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    Are you an Apple fan? Add your BT card to Apple Pay and simple payments become simple.

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    Payment accessories

    For you, the always-on-the-go, payments need to be fast too. So we've got you covered with watches, bracelets and other payment accessories.

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    ADD YOUR CARD TO BT PAY
    Ask BT is Banca Transilvania's largest online financial education program, with over 2,000 banking questions and answers.
    Search suggestions
    Powered by Azure OpenAI GPT4
    AI Search provides automatically generated responses, using GPT4 technology, which may contain inaccurate or potentially offensive content that does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service. .
    Terms and conditions

    Disclaimer

    AI Search is a pilot project - in beta - that uses GPT4 technology to simplify the process of finding and understanding banking products.

    AI Search is trained to answer questions that are exclusively related to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.

    Use of AI Search implies acceptance of the Terms and Conditions.

    Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

    Banca Transilvania does not provide any guarantee in relation to the answers provided by this service.

    AI Search provides responses algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.

    AI Search does not provide answers to personalized questions, so by using it you are obligated not to provide or enter any personal data or other confidential information in your messages/questions. In case you do not comply with this obligation, by inserting personal data/confidential information in AI Search, you consent to their processing for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

    Any information provided by users during their interaction with AI Search will be treated confidentially and will only be disclosed to recipients who have a right and need to know.

    The content provided by AI Search is for information purposes only.

    Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in the interruption of the interaction.

    AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.

    The Bank reserves the right to discontinue the AI Search service at any time without prior notice.

    Terms and conditions may be revised/updated at any time.