LUMAS

CRM Manager (m/w/x)

LUMAS Berlin

Join our quest to bring art to all.

Art changes the way we look at the world. With the goal of democratizing art, LUMAS has changed the art market. Supported by 250 artists and a community of over 300,000 art lovers and collectors, we are the global market leer in art editions.

Through 19 galleries worldwide and online, we invite our audiences to experience art in all its facets. Our well-curated program includes more than 3000 works by around 250 established artists and promising newcomers, as well as historical and contemporary works from selected archives.

We invite you to share your career goals with us so that we can work together to shape your path with us. We are looking for open-minded personalities to enrich our team with new ideas and skills. Let's revolutionize the connection between art and retail, bringing everyday life and art together.

Your responsibilities

  • Collaborate directly with the Product Manager to develop and execute data-driven CRM strategies
  • Conduct rigorous analysis of email performance metrics, iterating and refining campaign strategies accordingly
  • Generate innovative customer engagement initiatives aligned with business objectives
  • Use targeted messaging on-site via popups, and embedded messages with our software to further push your campaign strategies
  • Employ storytelling techniques to articulate the LUMAS brand and artist narratives, enhancing customer experience and loyalty

Your profile

  • 3-4 years of hands-on CRM experience, ideally in eCommerce
  • An analytical mindset, skilled in converting raw data into actionable plans
  • Exceptional storytelling and communication abilities
  • Eager to step out of the junior role and ready to take on more responsibilities
  • Business fluent in German and English

Why LUMAS?

  • International working environment and high-growth concept
  • Many career and development opportunities with individual support
  • A stable, sustainable business model – no venture capital and no private equity
  • Short decision-making processes and big creative freedom
  • Very committed, art-loving & open-minded founders as well as more than 45 colleagues in our modern headquarters at Ernst-Reuter-Platz with a view over the whole city
  • Attractive employee discounts
  • Hybrid work style for the best balance of teamwork and flexibility
  • Shared team activities and events
  • Whether MacBook or Windows laptop, you decide what you prefer to work with
  • Very good transport connection to the office

How to apply

Feel free to visit our career page for further impressions of LUMAS as an employer. We want to invite you to apply and look forward to the chance to speak with you.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin and will not be discriminated against on the basis of disability.
  • Karrierestufe

    Management
  • Beschäftigungsverhältnis

    Vollzeit
  • Tätigkeitsbereich

    Marketing
  • Branchen

    Entertainment-Anbieter

Mit einer Empfehlung lassen sich Ihre Chancen auf ein Vorstellungsgespräch bei LUMAS verdoppeln.

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