HDI International

Our first global HDI International Townhall! Our CEO Wilm Langenbach together with his colleagues from the Management Board Nicolas Masjuan, Christian Mueller and Oliver Schmid invited all 14,000 HDI International employees – from the south in Chile to the north in Poland as well as from the west in Mexico to the east in Türkiye – to our virtual Townhall together with our host Rea Schmidt-Lamontain. Live from the TV studio in Hannover, Wilm Langenbach gave an overview of HDI International and its importance to the Talanx Group and the whole Management Board responded to the many questions from employees. Next to several impressions from the successes of the subsidiaries, there was also the opportunity to talk with some CEOs: Eduardo Dal Ri, Felipe Feres and Luiz Francisco Minarelli Campos talked about the ambitions after the Liberty acquisition and Firuzan Iscan, CEO of HDI Sigorta A.S., Roberto Mosca, CEO of HDI ASSICURAZIONI and Jaroslaw Parkot, CEO of Warta shared their point of view on HDI International’s uniqueness. The key message from Wilm Langenbach: “We, as HDI International, have played a huge part in the success of Talanx and had a great start to 2024 with new record results. But: It’s not just about numbers, it’s about the people who work very hard every day to achieve these goals. Thanks to all of you in every country for your dedication – it’s a fantastic team effort. Let's build on the good results and shape the next chapter – together!” #TogetherHDI #InternationalTownhall

One year anniversary: strong partnership between HDI Sigorta A.S. and Fibabanka! It has been one year since the official launch of Fibasigorta. What has happened since then? ✅ Putting digital insurance at the centre of its business model, Fibasigorta offers its customers a fast, easy, and practical insurance experience with its innovative and dynamic structure. The teams  continue to also follow innovative applications such as artificial intelligence as well as big data analysis closely and are utilising these innovations in all their business processes. ✅ Since the start of the joint venture, the company has provided insurance products and services such as device protection, extended warranty, MOD, household, Personal Accident and SME insurance to its customers. They are combining Fibabanka's digital orientation and HDI Sigorta's technical expertise in the field. ✅ “The Fibasigorta team was able to utilize these strengths and build a company that is already delivering solid results in year one. In the coming years we plan to increase our footstep in Türkiye by focusing on digital channels, bancassurance and partnerships. I am confident that we are making great strides towards our goal of becoming a pioneer in customer-oriented digital transformation in our industry”, says Erol Öztürkoğlu, General Manager of Fibasigorta. Previously, HDI International announced the acquisition of 60% shares of HDI Fibaemeklilik by our Turkish subsidiary HDI Sigorta A.Ş and its cooperation with Fibabanka through the establishment of Fibasigorta, a digital insurance company that will serve in the field of non-life insurance. Fibasigorta aims to produce the most suitable solutions for changing consumer expectations with its strong technological infrastructure. By entering this joint venture with Fibabanka we reinforced our position among the top 5 players on the Turkish property and casualty insurance market. #Partnership #JointVenture 

Today, on World Oceans Day, we celebrate the importance of our oceans, which connect us all. Oceans play a crucial role in our lives by supplying half of the oxygen we need, absorbing a significant portion of carbon emissions, and serving as a vital food source for billions of people. However, they are facing extraordinary challenges due to pollution and climate change. Sustainability is an integral part of Talanx Group’s strategy. HDI ASSICURAZIONI is taking a step forward with a new partnership: 🌊 Our Italian subsidiary is collaborating to work towards cleaner oceans with Ogyre, an Italian start-up providing support, equipment, logistics, training and financial compensation to fishing communities around the world committed to marine litter collection. 🌊 With this initiative, they are supporting fishing communities to collect marine litter. 🌊 The project begins at the port Fiumicino near the headquarters of HDI in Rome. Together, both companies are also inviting everyone to take action to protect our seas, not only for ourselves but also for future generations. #WorldOceansDay #TogetherHDI

HDI Group in Brazil launches a new brand! At the launch event this week, the new brand “Yelum Seguradora” was unveiled to thousands of brokers, partners, and employees on site and virtually. Yelum will replace the Liberty brand in Brazil. Yelum comes to continue the excellent journey under the brand of Liberty, combining excellence with proximity, maintaining the current portfolio of products and focusing on the continuous delivery of a superior experience for our intermediaries and customers. It refers to freedom, light, simplicity and agility and proximity. Our Group is now the second largest Property and Casualty insurer in Brazil, offering our solutions under the brands of Yelum, HDI and Aliro. Eduardo Dal Ri, CEO of HDI Group Brazil, on this important milestone: “With Yelum, we will have the opportunity to reach even more consumers as we offer more options for tailored protections that fit the needs of customers and contribute to success and the creation of new paths for partner brokers.”   HDI International’s CEO Wilm Langenbach adds: “This new brand is an important step towards further strengthening our presence in Latin America and specifically in Brazil, a core market that holds immense potential. Thank you very much to our intermediaries and teams who contributed to this journey. Your commitment to excellence and relentless efforts in developing our position in Brazil is impressive.” #TogetherTalanx #BrandLaunch

Very strong and profitable growth: This is shown by HDI International's Q1 2024 financial figures. What are the key figures? Insurance revenue grew by 45% to EUR 2.2 (1.5) billion. Both P&C (with 44%) and life insurance (with 47%) contributed to this positive trend. Main growth drivers have been Brazil with the integration of Liberty Seguros and Warta with organic growth. The combined ratio fell to 91.2% (93.4%) benefiting from excellent Combined Ratios, especially in the Latin American markets. Also, the European entities achieved overall an excellent Combined Ratio, including strong improvements in Türkiye. Operating profit grew to EUR 216 (137) million, and HDI International’s contribution to Talanx Group net income rose as a result to EUR 120 (75) million. Our CEO Wilm Langenbach emphasizes that these financial results and the good progress on the integration work would not be possible without the excellent leadership and dedication of all teams worldwide: “Thank you to our clients and brokers for their trust and partnership. And to all colleagues of HDI International: You have once again shown what we can achieve #together. Thank you!” Warta, HDI ASSICURAZIONI, HDI Sigorta A.S., Europa Ubezpieczenia, HDI Seguros, Liberty Seguros (Brasil), HDI Seguros Chile, Liberty Seguros Chile, HDI Seguros Colombia, Liberty Seguros Colombia, HDI Seguros México, HDI Seguros Argentina, HDI Seguros Uruguay and HDI Versicherung AG #TogetherTalanx #Insurance #talanx25 #FinancialResults 

New management teams in Colombia and Ecuador! After successfully closing the acquisitions of Liberty Seguros Colombia and Liberty Seguros Ecuador in March, we are excited to introduce the new leadership teams for HDI Seguros Colombia and HDI Seguros Ecuador. The team is comprised of very experienced and talented leaders from both Liberty and HDI led by Luiz Francisco Minarelli Campos in Colombia and jointly with the country manager in Ecuador Diego Alejandro Romero Medina. What specific areas of focus do both companies plan to address in the coming months? 👉 Operational continuity: guarantee both companies´ operation independently, focused on offering the best service to our clients and agents. 👉 Integration: carry out a gradual and planned integration process, taking the best practices from each side to create a best-in-class company 👉 People: Take care of our employees experience knowing that they are the central axis of the strategy to achieve our goals. #TogetherTalanx #ManagementBoard #acquisition

Fostering collaboration and innovation! This was the goal of the “service lab”, an annual exchange between experts in insurance operations from all Talanx companies, which took place at HDI Seguros Chile. 28 employees, from Austria, Brazil, Italy, Mexico, Türkiye, Poland, Germany, and Chile, came together to discuss different solutions for insurance operations. What could the participants take away from the exchange? 👉 Exchange best practices on certain focus topics, such as customer service and claims management. 👉 Connect experts from our Group and maintain a strong community that collaborates with each other when needed. 👉 Use swarm intelligence to solve challenges that some companies have experienced. 👉 Develop new concepts and solutions, which can be implemented individually whenever feasible. “We are stronger together because we can benefit from the diversity and different experiences in our Group. The service lab is a great opportunity to learn from each other and work together to find the best ways to serve our customers in different markets,” says Sebastian Nuñez, Motor Claim Manager at HDI Chile. What is your experience working in an international team? HDI Versicherung AG HDI Seguros HDI ASSICURAZIONI Warta HDI Sigorta A.S. HDI Group #TogetherTalanx #BestPracticeLab

How did HDI Seguros México successfully manage the implementation of the new accounting standard IFRS17? With the entry into force of IFRS17, a challenge arose for many companies that required creative, innovative, and efficient solutions. HDI Mexico did just that and started a digital transformation initiative dedicated to the successful implementation of IFRS17 a few years ago. 👉 With the implementation of IFRS17, HDI Mexico needed a robust system that would support a greater volume of information. After in-depth preparation and testing, they implemented the cloud-based platform “Oracle Cloud systems”, that delivers connected teams, unified data, and real-time insights to ensure the best quality of information; being in the cloud keeps the software up to date with the latest features, functionality, and best practices, without data growth limitations. 👉 This project has made it possible to reduce the time required to collect information, automate administrative processes, perform quality assurance of accounting information through automated cross-validation rules and utilise data mining integrated with artificial intelligence. 👉 As a result of the project, HDI Mexico was the first company in the Mexican insurance market to implement IFRS 17. The company now has a high level of granularity, which provides quality information to improve the management of results, facilitates transparency and enables employees to collaborate more closely and efficiently #together. 👉 “It’s all about the people”, says Cecilia Saldaña, Chief Financial Information Officer at HDI Seguros Mexico, “The most important ingredient for the success of any project is the team. This is why a multi-disciplinary team of the most knowledgeable and talented leaders of each module were selected to carry out this project.” For this project, the team won the “Best Practice Award” at last year’s Talanx Accounting Meeting. Congratulations! How did you carry out the IFRS17 implementation? #TogetherTalanx #BestOfHINT #IFRS17

Here is our new joint leadership team of HDI Group in Chile! After closing the acquisition of Liberty Seguros Chile, we are pleased to present our new management team who will lead our HDI Group in Chile. The new management board is made up of people who already worked for one of the two companies and who are now part of a unified team. The new team and their respective positions and areas are: Felipe Feres – CEO Paula Greene – Chief Officer, Commercial Traditional Channel Alejandro Jiménez – Chief Officer, Commercial Non-Traditional Channel Roberto Larraín – Chief Officer, Operations & Clients Jorge Moreno – Chief Financial Officer (CFO) Jochen Sand – Chief Underwriting Officer (CUO) After acquiring Liberty's operations in Chile, HDI becomes the market leader in the property and casualty insurance business in Chile. “As a leadership team, we have the important challenge to build a new joint company integrating the strong teams from both companies while continuing to provide excellent service to our customers, brokers, and intermediaries. I am sure that with the strategic vision to build the leading company, our experience in merger management and with the support from all our teams we will be able to strengthen our leadership in the market,” says Felipe Feres, CEO of HDI Seguros Chile. #TogetherTalanx #ManagementBoard #acquisition

A team effort: Strong organic growth in revenue and earnings for HDI International in 2023! Today we are very happy to report that we are well on track to deliver our strategic program HINexT 2025! These are our key results: ✅ The insurance revenue rose by 33% to EUR 7.1 billion. ✅ The combined ratio improved by 3.9%p to 95%. ✅ The operating profit climbed to EUR 507m. ✅ We exceeded our target of a return on equity of at least 10% with 11.2%. “These impressive achievements are only possible because of our committed employees – thank you very much to all the teams! Thank you as well to our partners and clients for their continuous trust. I am looking forward to continuing to build our business together”, says our CEO Wilm Langenbach.   #TogetherTalanx #FinancialResults #FY2023