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Questions tagged [chat-rooms]

For questions primarily relating to chat rooms. Chat rooms are interactive channels used to communicate with other people or devices on the internet and are generally about a specific topic.

19 votes
5 answers
2k views

Handling user that's offended by a joke about a disability

On a chatroom that I moderate, there is a regular user who is deaf (for simplicity, let's call him A), and recently someone (let's call him B) made a joke about deaf people, but he did not yet know ...
ProgramFOX's user avatar
  • 1,323
14 votes
3 answers
153 views

How reasonable is it to hold chatbot authors accountable for their bots' behavior?

In a non-Stack Exchange online community, there is a chatbot that runs with the permission of the administrators. The primary purpose of the bot is to analyze the posts of others and suggest helpful ...
Robert Columbia's user avatar
13 votes
3 answers
184 views

How can I encourage people to use the (secondary) chat feature on my community's software?

I have a site that I moderate where the main part of the site is strictly professional. However, there is a separate chat feature that I think people most don't know about. Bonding with others in the ...
Anonymous Penguin's user avatar
12 votes
1 answer
161 views

Mourning, online

Recently a prominent user in an online community died, and some of the users have come together in various ways to share memories and comfort each other. I'm not involved, but observing it made me ...
Monica Cellio's user avatar
11 votes
2 answers
76 views

How do I handle a disruptive user across multiple platforms?

Currently I moderate a community across two separate platforms, which we are in the process of migrating between. A particular user, who is generally very valuable and helpful in our current ...
jimsug's user avatar
  • 265
10 votes
4 answers
412 views

How can I effectively moderate a chatroom without always being there?

There are many perks to having a chatroom associated with a website. However, the chatroom is fast paced, and there are typically less than 15 users active at once. While there is often a moderator ...
Tanner's user avatar
  • 655
10 votes
1 answer
121 views

How many users do you need to have an active chat? (Even a benchmark % will do)

I run a fairly active video website, and I'm introducing a real-time chat feature for the users/viewers of the site. I'm trying to find if there has been a study or statistics, talking about the ...
Ruchita's user avatar
  • 101
9 votes
4 answers
104 views

Should moderators be involved in chat, or just be ready to take action if needed? [closed]

I'm wondering if it is better to be involved in chat, or to just be there, and ready to take action when the time comes. I personally like being involved in chat, and chatting with people, but then I ...
Dozer789's user avatar
  • 407
8 votes
4 answers
431 views

Replacing Discourse and Slack with a single platform?

TL;DR: Are there tools/platforms that can replace both Discourse (forums for end users) and Slack (chat for developers) at once for a small open source organization? We're a small open source ...
François Beaune's user avatar
8 votes
3 answers
133 views

How to explain that you should use proper grammar?

I'm not sure if this is the right place to post this, but it is an issue mostly on forums and other online places. What are some good arguments to use proper English? Some people just don't seem to ...
MadTux's user avatar
  • 191
8 votes
2 answers
141 views

How To Deal With Impersonation?

Me and my friend are making a website which has a chat room on it. However since we do not have access to servers, and thus cannot use php or other languages used to make profile systems, the closest ...
ChocolateChara's user avatar
8 votes
2 answers
135 views

What are the pros and cons of having same/different people moderating multiple community spaces like blogs, forums, and chat rooms?

Many online communities have multiple screens or experiences, such as a Q&A site, a chat room, and possibly a blog with comments. An example is what SE calls "third space", like chat. What are the ...
DVK's user avatar
  • 571
8 votes
3 answers
105 views

How did you successfully introduce Slack and on-board your community?

I'd like to know about your experiences on-boarding a community specifically related to Slack. How did you introduce your community to what Slack is, why you're choosing the platform, and how the ...
aculich's user avatar
  • 181
8 votes
1 answer
325 views

How can I create a community around my Twitch livestreams?

There is a streaming platform out there, focused on games, called twitch.tv. I am streaming my favourite game there (League of Legends), but it isn't that exciting when not many people are watching. I ...
BoJack Horseman's user avatar
8 votes
3 answers
136 views

Support chatroom triggers conflicts. How to build a code of conduct?

We moderate a support chatroom for people with Asperger and autism. We experience that some users are disturbed by the conversations of other users, when those conversations touch on topics such as ...
gerrit's user avatar
  • 801

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