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8 votes
3 answers
136 views

Support chatroom triggers conflicts. How to build a code of conduct?

We moderate a support chatroom for people with Asperger and autism. We experience that some users are disturbed by the conversations of other users, when those conversations touch on topics such as ...
gerrit's user avatar
  • 801
10 votes
4 answers
412 views

How can I effectively moderate a chatroom without always being there?

There are many perks to having a chatroom associated with a website. However, the chatroom is fast paced, and there are typically less than 15 users active at once. While there is often a moderator ...
Tanner's user avatar
  • 655