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As the title says, I upgraded from Windows 8 to Windows 10 and now the multitouch no longer works. The Asus website doesn't appear to have drivers for Windows 8 or 10 (although the Windows 7 drivers worked for Windows 8.) No such luck for Windows 10.

Anybody have any luck with this? It's driving me crazy.

EDIT:

To the person who suggested this question was a duplicate - this laptop does not use a synaptic touchpad. When I try to install the drivers for the synaptic touchpad I get an error "Synaptic device not found."

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2 Answers 2

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I had the same problem, and here's what seems to have solved the problem.

First, I went into the Control Panel (It's in File Explorer from the Start Menu), and I went into Programs and then Uninstall Programs. I scrolled down to the Elan Touchpad program, and when I right-clicked, it allowed me to update the program.

Second, I uninstalled the Asus Smart Gesture program. I downloaded the update for the driver from here: http://support.asus.com/Download.aspx?SLanguage=en&m=smart+gesture (choose the Windows 10 version), and I installed the update.

As far as I can tell, this has restored the touchpad, and I can use smart gestures to scroll and change the magnification.

I hope this helps.

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I've had problems with the touchpad too since I upgraded to win10. Contacted Asus support and was told ux31a is not and will not be a win10 compatible device. They recommended not to update to win10...

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    Try uninstalling and reinstalling the gesture/touchpad software for Windows 8 from the website. That seemed to work fr me.
    – codedude
    Commented Aug 22, 2015 at 0:25
  • ditto, worked fine for me too with Windows 10 using Mark above's link
    – user765827
    Commented Oct 11, 2015 at 21:12

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