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When I move the audio volume bar up and down it doesn't change it at all, unless I bring it zero in which case it mutes, but other than that the loudness of the speakers stays the same. When I plug my headphone into my laptop and unplug it the volume shifts to that of set into the volume bar, but every time I want to change the volume I have to do this. How do I fix this? The laptop is a HP elitebook 840 G6.

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  • Run the Audio troubleshooter from Settings > System > Troubleshoot > Other troubleshooters.
    – harrymc
    Commented Jan 23 at 10:36
  • @harrymc The troubleshooter couldn't find any problems.
    – hansoko
    Commented Jan 23 at 11:02
  • Try also these steps.
    – harrymc
    Commented Jan 23 at 11:05
  • @harrymc Thanks for your help, I think I've managed to narrow down the problem. Whenever I play something with Media Player the problem starts. If I end it with task manager the problem will be fixed. Any idea what causes this?
    – hansoko
    Commented Jan 23 at 11:27
  • Is in Settings > Windows Updates > Advanced options the option "Receive updates for other Microsoft products" is enabled, and is Windows 10 fully updated? What is your Windows 10 version?
    – harrymc
    Commented Jan 23 at 11:35

1 Answer 1

Reset to default
1

If you have the old volume control installed, it might give more control.

Press Windows, type sndvol.exe and select SndVol.exe.

There are controls for each app, and a master volume control. See if one of those fixes the issue.

Classic Volume Control

Alternative work-around: use another media player, e.g., VLC or MPC-HC.

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