I would like my second Exchange account to notify me of emails

Question

Forwarding options

I have an Exchange email account at one of my clients, where I can log on with a Citrix connection. I log on to the mail server on a Microsoft Office Professional Plus 2019 Outlook client.

I have no mobile device access to the email account. Therefore, in order to make sure I get emails sent to my account at the client's, I would like Exchange to notify me that there is an email. But I don't want Exchange to forward the email since the client has a policy against autoforwarding everything to external email servers. Also I don't want the senders to notice that emails are causing notifications to my other account.

But all the options for creating a rule in Exchange are either a forward or a reply (see picture). That means, either I autoforward the content to another email server, breaking my client's rules, or I reply (and CC myself) to the sender, meaning everyone sending an email to me gets a strange auto-reply every time they mail me.

The option "Generate incident report and send it to..." might appear to be a possibility, but as it turns out, it only allows the incident report to be sent to internal accounts. So that doesn't seem to be a possibility.

I would like to create a rule that just sends a notification email to my other (external) email account, saying for example "You have a new message at your client's account", without notifying the original sender that their email has caused a notification to my other email account.

Is there any clever way of achieving this?

Answer 1

If you want to send a notification related with these specific messages to your second email address, you could try creating the following rules:

1. Tranpsort Rule which will send a notification to your primary mailbox

2. Inbox(Outlook) rule which will redirect the notification in the first rule to your second email address

Note: This rule will move these notification messages to a specifc folder in your primary mailbox, if you want to do that, you need specify a default folder or create a new subfolder.

Of course, you could continue to add some conditions to the two rules to narrow down the scope of filtering.