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I'm trying to diagnose whether my computer has an ample power supply. Sometimes when I play a video-intensive game, both monitors lose the video signal, even though the computer remains on and sound playing. A theory I have is: the video card isn't getting sufficient power. I can't imagine it's overheating because the machine is well-ventilated and the video card isn't hot to touch when this happens.

Anyway, in my PC's BIOS there's a Hardware Monitor page, and among other voltages reported (such as CPU, DRAM, South Bridge, etc.) I can see the following values:

3.3V    3.152V
5V      4.944V
12V     11.872V

Are those the voltages used by peripherals? What voltage should I be referencing if I want to know what my video card (PCI Express) is consuming?

What is the normal range of values reported for those? My values above appear to be under by approximately 4.5%, 1.1%, and 1.1% respectively. Is that cause for concern?

How else should I be determining if my power supply is "right-sized" for my PC and video card, or am I perhaps barking up the wrong tree?


UPDATE:

I purchased a new power supply: a 950W Enermax (providing me with more than enough power for even what will come next in my PC :-) The new voltage readings in my BIOS are now:

3.3V    3.236V
5V      4.992V
12V     12.096V

These are much closer to the ideals than the previous power supply.

Did this solve my problem? Well, no. :-/ So, now I'm suspecting the video card is at fault. The last time after it blanked out and I rebooted right away, I got a message on screen before POST telling me that I need to plug the power extension cable into the video card. It was plugged in.

So, I'm thinking the video card is at fault and periodically losing power due to a bad connection or what not. The video card is next on the list to replace, and now that I have a beefy power supply, I'll be getting a much better video card. :-D

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  • Read superuser.com/questions/132730/…
    – Hello71
    Commented Jul 11, 2010 at 21:28
  • we "ample" power supply, good pun there.. you can get a plug that measures the amps.. google it, some call them energy monitors.
    – barlop
    Commented May 29, 2016 at 18:22

2 Answers 2

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The supply rails have the same voltage across the entire system. Adding load will reduce it, but it will reduce it everywhere. Having said that, the 3.3V rail does seem just a bit low. 4.5% is barely within tolerances. Another problem is current, measured in amperes. If a circuit isn't getting enough current then it could cut out completely. There's usually no way to specifically measure current, short of sticking an ammeter in the way.

What you can do is monitor the voltage on the supply rails as you use the machine, and if you see one of them drop too low (a 5% drop is considered "too low") then get a better or larger PSU.

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It's a common issue with NVIDIA or AMD video cards called TDR (Timeout Detection Recovery) error. There are several workarounds to avoid this error, but the only one that seems to work for me is downclocking the video card by least 25 to 30 MHz.

How do you do this? Download EVGA Precision or MSI Afterburner. Both do basically the same thing. Install it. When you open the application you will see a slider saying CORE CLOCK. Slide it to back to -25 to -30 and click apply. If that's not enough -40 should work. Then run a game and enjoy.

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