2

I bought a new Laptop and ran into quite some issues ever since. The biggest one I currently have is, that my laptop monitor is running on Microsoft "Basic Display Adapter", which appears to completely disable my GPU which is constantly running on 0% usage.

However, when I connect a second screen, set it as my main monitor, and have my programs displayed on that one, my GPU is being engaged and everything is working as I expect it.

I've been googling this issue for hours now and just can't find a solution. Help would be appreciated!

(I'm running Windows 10 and my GPU is a NVIDIA GTX 1060 6GB)

Improve this question

1 Answer 1

Reset to default
1

The basic display adapter is actually a driver that is built into Windows that provides display and graphics capabilities when software from your hardware manufacturer isn't installed.

It's most commonly there after a fresh reinstall of the OS and there is no GPU driver, whether integrated or dedicated, detected. If you go into device manager and you have the driver for the GTX 1060 installed, you can go ahead and uninstall the Microsoft Basic Display adapter. That should resolve your issue.

Improve this answer
8
  • thanks for the answer! Only problem is that Microsoft "Basic Display Adapter" keeps reinstalling itself when the computer is being rebooted
    – Jonas Bergner
    Commented Jun 26, 2018 at 18:21
  • Hmmmm that's a new one for me. Instead of uninstalling it, you could try right clicking on it and select disable. The fact that it keeps reinstalling makes it seem like the OS is not seeing your GTX 1060 when you first boot it. Does the GTX 1060 have the most recent drivers installed from the Nvidia website?
    – DrZoo
    Commented Jun 26, 2018 at 18:23
  • yes I installed the newest drivers today, disabling just causes to completely mess up the graphics and when I check what the monitor is running on it still says Basic Display Adapter
    – Jonas Bergner
    Commented Jun 26, 2018 at 18:28
  • Does your laptop by chance have the hybrid feature where it switches between integrated and dedicated graphics?
    – DrZoo
    Commented Jun 26, 2018 at 18:29
  • I think it does. Maybe worth mentioning might be that i can't access the nvidia control panel after uninstalling the basic display adapter
    – Jonas Bergner
    Commented Jun 26, 2018 at 18:35

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .