1

I have an HP Envy with Windows 10. When I plug in my external speakers, (into the headphones jack) the sound plays perfectly for about 2 seconds, then the bass completely goes away. I have tried msconfig > services > enable all as recommended, but it didn't fix the problem. I have also tried start > device manager > sound, video, and game controllers > driver > update driver but it just tells me my driver us up to date, so no success there either. I have had this computer for a few weeks and the speakers were working fine, but they suddenly stopped playing the bass (I have also eliminated the speakers themselves as the problem because they work on all my other devises). Does anyone know how I can get my bass working properly again?

Improve this question

1 Answer 1

Reset to default
0

Try these. My friend had a similar problem, I followed the steps in the first link and fixed it. Before you try these; have you updated your OS? It may be a driver problem.

  1. Troubleshooting Sound Problems with External Speakers
  2. my external speakers aren't working
  3. no bass through beats audio
Improve this answer
2
  • 2
    Thanks so much, but none of the suggestions you gave me solved my problem. I found a video on YouTube that solved my issue and bass is back! youtube.com/watch?v=Rre5Xh2Qywk
    – Mashpoe
    Commented Feb 20, 2016 at 5:23
  • @Mashpoe: That worked for me too. You might answer your own question with a text-and-graphics description (or do a really good job with just text), so that others can end their search right here. Then accept your own answer. Thanks!
    – AaronD
    Commented Feb 10, 2019 at 4:27

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .