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At least once every week, laptop shows this problem of plugged in and not charging. It starts working again only after reinstalling drivers (Microsoft acpi control battery driver) and removing battery for a while and re-insert again.

I have Windows 7 ultimate 64 bit. Can anybody help, I am frustrated by having to remove battery every week from laptop.

I have a Dell Inspiron 15 3521 by the way.

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    What do the Application and System event logs show when it has its issue? (windows key + r > eventvwr.msc > Windows Logs)
    – Meow_ly
    Commented Sep 18, 2020 at 16:16
  • What about installing Dell BIOS and Power driver updates?
    – anon
    Commented Sep 18, 2020 at 16:24
  • @John system is updated. Commented Sep 18, 2020 at 16:26
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    Try once resetting the battery by using it down to 5% or 10% and then charge it all the way up to 100%. See if resetting the battery helps.
    – anon
    Commented Sep 18, 2020 at 16:29
  • 1
    How old is the battery?
    – Moab
    Commented Sep 18, 2020 at 17:43

1 Answer 1

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By default Dells won't charge when battery is over 90% to conserve charge cycles. This threshold can be changed though, either in BIOS or using Dell Power Manager program.

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  • Downvoter, please explain what's wrong with this answer and how it could be improved. Downvoting without explanation isn't helpful.
    – gronostaj
    Commented Sep 22, 2020 at 18:10

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