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My acer aspire r7 won't charge and it states "plugged in, not charging." Looks like this is a fairly common problem people are having. I have tried many suggested solutions that I I found researching and nothing has worked yet.

There is the "12 step" solution which seems promising:

  1. Disconnect AC adapter
  2. Shutdown Windows 8
  3. Remove battery
  4. Connect AC Adapter
  5. Power on the laptop
  6. Open the Control Panel and select Device Manager
  7. Under the Batteries category, right-click all instances of Microsoft ACPI Compliant Control Method Battery , and select Uninstall, even if you have only one (I had two, as shown in figure 1 below)
  8. Shutdown
  9. Disconnect AC adapter
  10. Insert battery
  11. Connect AC adapter
  12. Power on the laptop

The problem for me with this solution is step 3 which requires you to remove battery and my laptop has an internal battery. I tried doing all the other steps and no luck. Any suggestions would be very much appreciated. Thanks so much, Abbi

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3
  • There should be an option in the BIOS to disable internal battery.
    – Michael Frank
    Commented Aug 26, 2014 at 3:50
  • Have you tried starting at step 6?
    – Jens Ehrich
    Commented Dec 10, 2016 at 23:11
  • At what percentage of battery level does it show this? Mine usually shows it when the battery is fully charged and then stops charging until the battery drops to a certain level then it starts charging again.
    – Ahmed Akhtar
    Commented Sep 27, 2018 at 6:01

1 Answer 1

Reset to default
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It's possible that the pin in the charging port could be broken or simply not receiving electricity. Don't be afraid to take a screwdriver to your computer but take precautions.

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1
  • An acer aspire r7 charger appears to have a 2-pin charger. If it detects the charger at all then it's most likely not a connection issue.
    – Jens Ehrich
    Commented Dec 10, 2016 at 23:10

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