I'm having an issue regarding my Mi Gaming Laptop 2019, and I hope somebody here could help me. The issue is with the battery. It charges slowly, to the point that it actually manages to lose charge while being plugged in! This happens if I launch some demanding games, I tested it on Kingdom Come Deliverance and RDR2. I don't think this is normal, so I brought it to the service center. They said they replaced the battery altogether, and it should work fine now, however nothing changed and the issue is still here!
The power adapter is first party and has following output specs. Could it be that is just can't charge the laptop fast enough?
- 180 W
- 19.5 V
- 9.23 A
What I already tried (and nothing worked):
- Replaced the battery.
- Replaced the power adapter and wire.
- Installed the driver package for this model from Xiaomi official site.
Could you give some advice please?
Thanks!