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Review Highlights
“Welcomed, served and sent off with a smile and they had my favorite ice cream (Ube) I haven't had in years!” in 19 reviews
“My husband's favorite was cinnamon coffee and I loved the salted caramel butter pecan.” in 5 reviews
“I ordered banana pudding and lemon cake (Devine!) with a blueberry waffle cone.” in 8 reviews
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About the Business
Our business specializes in customer service. We're that near by, community, ice cream shop that's looking to make an impact on those around us. We're here when you need to steal that moment of happiness, treat yourself, and relax. Our homemade ice cream is some of the best in town and we're using it to help create good memories with family.
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Overall rating
108 reviews
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1 star
- Jun 19, 2024Updated review2 check-ins
It has been over a year since Sophia and I stopped by. The previous visits have been really good with ice cream made just right. Since we were in the area, it made sense to catch up and see how things were going.
When we walked in, it wasn't a lot of foot traffic. And the decor was kept neat and clean. Even though there weren't a lot of customers, the staff seemed ready to serve. I chose a single scoop of salted caramel butter pecan in a waffle cone. Very good stuff. The ice cream itself wasn't overly sweet. The cone was a little hard, but good enough to digest. Sophia had ube ice cream in a cone and enjoyed her selection.
Once again, another great visit. I do wish they were close by, but nonetheless left satisfied. Till next time :)Helpful 4Thanks 2Love this 3Oh no 0Business owner information
Philip H.
Nov 28, 2022
Damien, thanks for taking the time to leave the review and take the drive to come and see us. Hopefully we can gain a presence on the other side so you won't have to travel as far.
We will keep updating the flavors and always have something unique for you to try.Nov 26, 2022Previous reviewThanks to the extended Thanksgiving weekend, Sophia and I drove here to take advantage of the 7.57 deal. For the treat, I was offered a 4-scoop flight. This is the 2nd time we've been here dating back to the summer for a Yelp Elite event. Veteran-owned and black-owned churning out homemade ice cream. Can't get any better than that. And you may ask how this visit went?
We actually got here just over 10 minutes before they opened but the doors were wide open and the owner welcomed us in. Immediately, we went to choosing. Sophia picked ube and banana pudding and I picked cookie on cookies and churro monster (was actually cookie monster but they substituted churros). Each flavor was perfect. Not too sweet and frozen. Sophia's picks were spot on, especially the banana pudding flavor. Unfortunately, she's used to having ice cream in a cone so she allowed me to finish up hers while I devoured my selection....ha!!! As to which one's my favorite? I really can't tell you because everyone was very good. Made full of love for the community. What more could you ask for?
Just like the first visit, this was a home run. Even though it's a bit far for us, I can say this place has become one of my favorites. You know what I'm gonna say: I'll be back :) - Mar 10, 2024
It's probably counterintuitive to get ice cream when it's cold, but my family members that live in Norfolk assured me the ice cream here was worth it: they were right!
After trying a few free samples, I settled on banana pudding and mint fudge. The mint was so strong and creamy, I could've had it plain and loved all of the intense flavor it provided. The banana pudding had a softer flavor, but still the richness and creaminess was wonderful. They had fresh waffle cones in three flavors, too!
The colorful decorations were cute, and I loved the shirts and hats they had available to purchase. The only drawback was the scoops were a bit expensive, but most ice cream places are around the $4/scoop range nowadays, and I'd gladly pay for it again!Helpful 1Thanks 0Love this 1Oh no 1Business owner information
Philip H.
Mar 10, 2024
Melina, thank you for taking your time to leave us a review. We appreciate the stars, the feedback, and acknowledging the work we put into crafting our ice cream.
We actively looked for mint lovers when figuring out that flavor. All of our mint people told us they wanted more that haaaaa psssh feeling after each taste. Banana Pudding is tough, I think we'll go back roasting the Bananas to bring out the flavor.
Ice cream is getting up there in price, we do our best to stay competitive and still turn a profit. We do our best to make sure you get your money's worth with everything we offer. Thanks again for your time. - Feb 20, 2024
Came to check out this local black and veteran owned ice cream shop. The employees were so helpful and nice! They provided samples for us to try and gave us recommendations. We tried the UBE since I love purple & had it on at the time. It was really good, super creamy and rich without being overpowering. Can't wait to go back to try other flavors and their ice cream nachos.
Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Philip H.
Feb 20, 2024
Cindi, thanks for taking the time to leave us a review and check us out.
Also, thank you for pointing out how nice our staff was. We use these reviews to show them that people really do care about customer service and that their smiles matter.
We're always changing flavors and trying new things, hopefully we can find another flavor to match your outfit the next time. - 38161914Jul 19, 2023
Local gems are the best.
This black and veteran owned business specializes in making unique flavors on a rotating basis such as Ube and German chocolate cake.
During my visit I bought a scoop of caramel pecan. I liked it so much I purchased a pint to share with the family.
I know one thing for sure, if this establishment was around during my high school days it would definitely have been my after school hang out.Helpful 1Thanks 0Love this 2Oh no 0Business owner information
Philip H.
Jul 19, 2023
Thanks for taking the time to leave us your review and hype us up on Instagram. We appreciate all the love and can't wait for you to visit again, and again.
- 15546199Jun 11, 2023
We needed something sweet after eating at a buffet, and Sundae Scoop was the perfect place.
The staff member that assisted us was very friendly, explained everything well and let us sample what ever flavors we wanted. She even made Rex a fresh espresso waffle cone, which was cool to see in real time. If you choose a fresh waffle cone, just be prepared to wait a little.
I really enjoyed the decor, mural, and how pretty the actual ice cream was. Pro tip: first and last scoops in the tin are the best because you get the most chunks.
I got the moose tracks ice cream and it was delicious! I loved the chunks. I also got a scoop of salted caramel butter pecan which was not my favorite, but that's my own fault for not sampling it first.
It was great to support a local business and we will definitely be back in the future.Helpful 0Thanks 0Love this 1Oh no 1Business owner information
Philip H.
Jun 11, 2023
Thanks for taking the time to leave us a review. These stars have a lot of weight.
It's funny how attached our customers have become to their waffle cones. Our espresso crowd really loves their cones, almost as much as the Blueberry waffle cone crowd.
We're looking forward to serving you and your family for years to come. - Fatmeh A.East Elmhurst, NY25Jun 3, 2024
Very good butter, pecan the best you must try it very light good service. I love everything about it.
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Philip H.
Jun 4, 2024
Thanks for taking your time to leave us a review. We pride our selves on delivering great service with your ice cream. That Butter pecan is the first flavor we got right on our journey to making ice cream. We hope to have you back soon.
- May 3, 2023
10/10... they don't mess around here.
You scream, I scream.... For Sundae Scoops amazing Ice Cream.
I could go on, but you should just go get yourself some ice cream.Helpful 0Thanks 0Love this 2Oh no 0Business owner information
Philip H.
May 3, 2023
Ice Cream makes the world go round. It's that feel-good moment, the light at the end of the tunnel, the reward for getting things right, or comfort when things go wrong. We make sure to get that moment right for you all.
- Tanicia J.Virginia Beach, VA0513Apr 14, 2024
This is the cutest ice cream spot! I loved the decor! The staff and owner were super friendly. The ice cream was creamy and I loved the idea of ice cream nachos!
Helpful 1Thanks 1Love this 1Oh no 0Business owner information
Philip H.
Apr 16, 2024
Thanks for taking the time to leave your review. We pride ourselves on delivering excellent customer service and just being human with each other. Those ice cream nachos are everything one needs in an ice cream moment. You've got the crunch, the cones, two scoops and toppings.
- May 3, 2023
Wow, the unique flavors that Sundae scoop offers are just out of this world. The three rich flavors we got were banana pudding, butter pecan, and cinnamon coffee.
My family really enjoyed the generous ice cream scoops with the flavored chocolate and vanilla cones (extra charge). The store is very clean and inviting with plenty of parking. The employee was making extra fines when we walked in so we got a first hand view of how they are made.
Definitely will be back to try their rotating flavors. Family business that is definitely worthy of your business!Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Philip H.
May 3, 2023
Thanks for coming by our shop, and thanks for taking the time to leave us a review. You picked the right 3 flavors as ypue first options. There's no bad decisions however, those are flagship flavors that do a great job representing our brand.
Looking forward to serving you again. - Aug 2, 2023
Amazing ice cream and locally owned. Found out about them while at a vendor market. They had ube which caught my eye so you already know we had to pull up to the place. They did not disappoint! So many flavor and topping options and they even sell merch. One of my favorite ice cream places in the area now!
Helpful 0Thanks 0Love this 3Oh no 0Business owner information
Philip H.
Aug 31, 2023
Rex, thanks for taking the time to leave us a review. We believe that cultures communicate through food. Ube is definitely something the Filipino community needs to share with the world. It's one of our top flavors and will always be available.
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