Employee Stories

Volunteers for the National Deployment Force support security operations in Alaska. (TSA photo)

TSA Officers support record summer screening at nation’s airports

July 19, 2024

Summer travel is sizzling, and hundreds of TSA officers are volunteering to temporarily leave home to help their peers at other airports across the country.

As TSA screens a record number of travelers during the…

Ronald Reagan Washington National Airport Lead TSA Officer Angel Negron-Estela (middle) and Baltimore/Washington International Thurgood Marshall Airport TSA Officer Matthew Rudd screen bags at the Freedom Plaza. (Albert Stallcup photo)

TSA teams with Secret Service, others to secure landmark NATO Summit in DC

July 18, 2024

Leaders from around the world converged on Washington, D.C. last week to make key decisions on how to protect dozens of nations, and TSA played a significant role in the milestone event.

For just the fourth time…

TSO Kanika Prosper and STSO Velda Vanterpool (Photo by Zubaidah Guy)

The family business: two generations proudly protect ATL travelers

July 17, 2024

A quiet ceremony marked a memorable moment for two TSA officers at Hartsfield-Jackson Atlanta International Airport (ATL). With coworkers and friends in attendance, Supervisory Transportation Security Officer (STSO) Velda Vanterpool pinned the…

Welcome to Orlando

Kudos Across America - Orlando

July 16, 2024

I wanted to bring to your attention an experience I had with two of your Officers at the Orlando International Airport (MCO).

I was traveling home from Orlando to Albuquerque and was not very familiar with the airport.

I returned…

The house became engulfed in fire. (Tracy Mize photo)

Alabama STSO acts swiftly when live ammo discharged in burning house

July 15, 2024

TSA Supervisory Officer Tracy Mize made an unexpected and abrupt stop on his way home from his p.m. shift at Alabama’s Mobile Regional Airport (MOB) when he saw smoke and flames spiraling out of the back of a familiar wood frame home.

“…

Excited children prepare to do a practice screening run at ICT. (Ryan Vu photo).

Kansas TSA officers help kids with disabilities prepare to fly

July 12, 2024

TSA officers at Wichita Dwight D. Eisenhower National Airport (ICT) partnered with airport staff to help children with disabilities experience what goes on at an airport so they could be ready to fly when the big day comes. 

The…

July XX, 2024 Samantha was so kind and conscientious, the epitome of a fine public servant. If TSA has a procedure for honoring employees, I would nominate Samantha Whitney.

Kudos Across America – Boston

July 9, 2024

I would like to thank and praise Samantha Whitney, a manager with Boston Logan International Airport (BOS).

In a horrific crash in Monroe County, Michigan, a semi crossed I-75 and hit three SUVs. (Cory Sullenberger photo)

Life spared, TSA Detroit explosives expert becomes hero at I-75 crash site

July 8, 2024

It was 4:15 a.m. Cory Sullenberger was making his daily 62-mile commute from northwest Ohio to Detroit Metropolitan Wayne County Airport (DTW) where he helps keep the flying public safe from explosives.

On that…

Administrator Pekoske testifies on Capitol Hill for full funding of TSA’s new pay plan in the FY24 federal budget.

One year later - pay plan’s impact on TSA

July 2, 2024

One year ago, on July 2, 2023, TSA’s Transportation Security Compensation Plan went into effect, bringing the agency’s pay in line with its counterparts across the federal…

TSA Officer Michelle Black identified a missing teen at the checkpoint. (Photo courtesy of Ryan Bazydola)

Missing teen safely found with Alaska TSO’s help

June 27, 2024

TSA Officer Michelle Black was scrolling social media after her overnight shift at Alaska’s Ted Stevens Anchorage International Airport (ANC) when she saw a post that made her pause: a young man was missing, and he looked familiar.

Lead TSA Officer Patricia Vargas-Castaneda works the frontlines, helping travelers safely get to their destinations. (Photo courtesy of Jamie Aitken)

TSA officer helps reunite Ukrainian family

June 24, 2024

Last month Lead TSA Officer Patricia Vargas-Castaneda had no way of foreseeing that her actions would result in reuniting a Ukrainian family fleeing from a war-torn country and bringing them back together in the U.S. 

After being…

Ciocon and her NAC VII peers at TSA headquarters. (Photo courtesy of Jessica Ciocon)

TSA officer brings Pride to TSA Alaska

June 17, 2024

Four years ago, Lead Transportation Security Officer Jessica Ciocon accepted a position at King Salmon Airport (AKN) in Alaska, more than 4,000 miles away from her home in Florida. The move meant leaving sandy beaches for subzero temperatures,…

Early adopter Estevan at TSA’s Take Our Daughters and Sons to Work Day. (J. Trujillo photo)

Father to son: TSA early influencer inspires next gen innovator

June 14, 2024

Jeremy Trujillo was an influencer before influencers were cool. He shaped TSA officer behaviors, changed attitudes and looked sharp doing it long before social media was a thing.  

Of all the roles Trujillo has had over his nearly 22…

Entrance to the new Pullman-Moscow Regional Airport checkpoint. (Lorie Dankers photo)

New spacious home for TSA Pullman

June 13, 2024

TSA officers in Pullman, Washington, have a renewed pep in their step, thanks to a brand new home to screen passengers and their bags.

Pullman-Moscow Regional Airport (PUW) opened a new terminal and TSA…

DGAC Chilean delegation with TSA Canine Training Center personnel. (TSA CTC photo)

TSA, dogs foster aviation security partnership with Chile

June 12, 2024

Dogs are helping TSA make new friends and partners around the world.

A delegation from the Republic of Chile in western South America flew to San Antonio, Texas, to get an up close look at TSA’s Canine Training…

Eastern Washington crash scene (Photo by Amanda Houck)

TSA Field Intelligence Officer Amanda Houck Recognized by Gerardo Hernandez ‘In The Line of Duty’ Award

June 7, 2024

While returning from the Washington State Fusion Center’s Crime and Safety Conference with a co-worker, TSA Field Intelligence Officer (FIO) Amanda Houck drove up on a scene that looked like it had fallen from the pages…

TSA Officer Tracy Kerbs at the X-ray at Bert Mooney Airport. (Scott Tomlin photo)

TSA Surface mentorship pays off! Montana screening officer earns degree

June 4, 2024

It’s the people who make up TSA and are crucial to the agency’s success in protecting the nation’s transportation systems.

The one thing, though, that makes TSA extra special is the care and compassion TSA…

Welcome to BTV. (Photo by Danielle Zieff)

Kudos Across America – Burlington, Vermont

June 3, 2024

Dear TSA leadership,

I hope this message finds you well. I am writing to express my sincere appreciation for the outstanding service provided by Supervisory TSA Officer (STSO) William Martin at the baggage and…

Getting the Job Done Despite Son’s Life-Saving Emergency Surgery

Getting the Job Done Despite Son’s Life-Saving Emergency Surgery

May 31, 2024

TSA’s National Transportation Vetting Center (NTVC) was facing significant challenges.

The TVC’s Vetting Operations Section, which operates 24/7 to vet all airline passengers traveling on domestic and international flights, is a critical…

TSA Assistant Federal Security Director-Law Enforcement Carina Bertella briefs C-UAS ground interdiction teams. (Photo courtesy of Bengy Tanner)

Full speed ahead: TSA expands security support for Indianapolis 500

May 29, 2024

Hundreds of thousands of race car fans filled the Indianapolis Motor Speedway this past Sunday to watch the 108th running of the Indy 500, and TSA made its presence known.

Indiana TSA Federal Security Director…