Nolo books and forms Reviews

Found what I needed. Ordered it online. Received it OK.
Confirmed it was just what I was looking for. In today's world, that rates 5stars.

Date of experience: July 18, 2024

The best things are the annotated instructions of how to fill out the form, with examples. The ease of filling out the form online and then saving it for printing is great too. And the accompanying instructions of what to do with the form afterward is something most other form services don't offer. Thanks! Sallie

Date of experience: June 30, 2024

Simple clear and direct, easy to understand legal document.

Date of experience: July 03, 2024

Instead of the legal book I ordered, I received a textbook titled Quantitative Biosciences. When I tried to use their website chat interface, the agent could only refer me to an attorney. There was no phone number listed on the site nor on the shipping confirmation email. Going to the order confirmation email, I learned that the ebook link also did not work. There was a phone number on the order confirmation email, and I called to request a refund. Very frustrating and disappointing experience. I am very wary of their legal advice given the mistakes with my order.

Date of experience: March 20, 2024

We had used another service and their lease agreements were confusing and frankly over the top in terms of their language. We reviewed your leases and they were in line with our expectations. We will be customer for a long time and will utilize your documents going forward.

Date of experience: April 02, 2024

Nolo products are excellent and buying from them is pretty easy. In the past, I went in-person to the Berk store, but now perusing and buying online is not too bad, either. Everything seems transparent and straightforward.

Date of experience: March 25, 2024

The learning materials for the "Will" package was as excellent. I understood the written text to be able to proceed in filling out the forms. I had to read the form 1 section over a few times to understand why form 1 was also in another section - appendix B. The explanation could be improved on. In all, I am very please with this purchase.

Date of experience: September 28, 2023

The process for making my purchase was simple and straightforward. I received confirmation of my payment and a receipt
I was expecting my book and received it much earlier than the date noted on the order. Thanks

Date of experience: April 23, 2024

The books are great. Information is up to date & easy to understand.
The NOLO website made ordering simple and easy.

Date of experience: May 27, 2024

I purchased my first of many NOLO books about 12 years ago. My most recent purchase was regarding how to represent one's self in court. Every NOLO book I've purchased has been useful, easy to understand, and reassuring in that I don't feel so unprepared. The books are on point and each one has examples of different scenarios as well as guidance on gathering further information. I trust this company more than any other legal format I've seen. 100% excellent, through and through. I have seven of your books now!

Date of experience: July 07, 2022

You offered both the physical and pdf versions without forcing me to pick one or the other. Customer comes first.

Date of experience: May 25, 2024

I asked Google a question regarding Tenant/Landlord law and the name Nolo came up. I sent Nolo an email, briefly stating my problem I received an automated answer "an attorney will contact you tomorrow." But no one called. The following day I received an email from Nolo, stating they were sorry they didn't have an attorney who specializes in Tenant/Landlord law and furnished me a link to a list of very commendable and respectable attorneys - all with 5 Stars reviews - in my area. That is what I call good follow up and customer service. They also suggested I purchase an e-book - which I did - and pretty much answered my question. I had heard of Nolo on the radio in California a long time ago, but had never contacted them until now. I am glad to see they have stayed in business that long (their service is free) and wish them success. They deserve praise and thanks.

Date of experience: February 23, 2024

The excellent customer service provided by Kayelynn. She was genuinely kind and helpful; we need more people like her in the world, especially in customer service. This is a great company! I had previously purchased a 2020 version and 3 years later could not locate the download. They were able to send me a link to receive what I had previously paid for. I will definitely be a returning customer and refer friends and family to this great resource and business. THANK YOU!

Date of experience: April 10, 2023

I think that Nolo offers a great service helping cut legal costs in this age of high attorney fees. I am a little bit lost however in following the procedures.
With the help of the local library I was able to download and print copies. The copies showing what names to put on each blank. How do I pull up printable copies that I can type the names on. Do you charge extra for them and if so how much?

Date of experience: July 15, 2022

I trust Nolo to provide excellent resources to support by business. I know I will find what I need. I typically consult the legal articles to help focus my queries, and I find good references to other books and authors as I do a quick look at books.

Thanks Nolo!

Date of experience: October 18, 2023

I’ve used the Nolo Landlord materials and forms over the last 18 years. For three units. Plus I recommended Nolo Tenant materials. Haven’t been led astray.

The on line materials are terrific, the leases are solid.

I’ll continue recommending Nolo to landlords and tenants alike.

Date of experience: September 01, 2022

I was so happy to find this site ! So much information. Relevant and up-to-date. As someone starting at ground zero, the legal system is a very intimidating arena. Nolo makes the playfeild level and easier to navigate. Knowledge is power.... at any educatioonal level.

Date of experience: July 06, 2022

Your Materials are very helpful to me in my law practice; I have been a California Lawyer for 62 years. They are also helpful to me in my teaching, as the Senior Adjunct Professor of Law, at Southwestern School of Law , for 54 years. Nolo materials are clear and accurate.
DAVID OSTROVE, ESQ.
Los Angeles, Ca 90056

Date of experience: July 09, 2022

Needed software to make a quitclaim deed. Nolo product was very easy to use, complete and accurate. I was able to make revisions easily when necessary. Reasonable price, will use Nolo again. Already using their Willmaker & Trust program.

Date of experience: July 08, 2022

I wish the areas for personization were in more parts of the documents. There were some things I would have liked to include but I could'nt find a way to put them on the documents.

Date of experience: September 26, 2023