StockX Reviews

155,717  •  Great
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Buy from StockX

I buy shoes from stockX pretty consistently and I have never had any issues with ordering or receiving anything purchased through them.My items are always authentic which is really important for me and I haven’t been burned yet.

Date of experience: July 30, 2024

Reply from StockX

Hey there, Victor.

We appreciate your review. It’s great to know your experience was awesome, and that the item received met your expectations, we can’t wait to see you around using our Marketplace again! We consider our customers as the most important part of our company, so we focus on high-quality items!

Thank you for sharing your experience with us, it helps us improve day after day!

Thank you!
StockX

Rated 5 out of 5 stars

Excellent and quick service

Had an issue with a prior order not shipping to StockX from the seller. They refunded my money no questions asked and offered me an unexpected discount for my next purchase. This next purchase was fast and hassle free. I will definitely continue using StockX

Date of experience: July 22, 2024

Reply from StockX

Hey there, Austin.

We appreciate your review. It’s great to know your experience was awesome, and we can’t wait to see you around using our marketplace again! We consider our customers as the most important part of our company, and we are always happy to help!

Thank you for sharing your experience with us! If you have any further questions or concerns, we are here to help. Please reach out to support via http://help.stockx.com.

Thank you!
StockX

Rated 5 out of 5 stars

Super cute Spongebob Crocs sandals

Sorry I’m late with my review. These are such cute shoes & very comfy. I receive so many compliments when I wear them, which is surprising being that they’re Crocs lol
Shipping was fast too & the shipment was carefully packaged. Thank you 😊

Date of experience: July 17, 2024

Reply from StockX

Hey there, Jesse.

We appreciate your review. It’s great to know your experience was awesome, and that the item received met your expectations, we can’t wait to see you around using our Marketplace again! We consider our customers as the most important part of our company, so we focus on high-quality items, completing orders as soon as possible!

Thank you for sharing your experience with us, it helps us improve day after day!

Thank you!
StockX

Rated 5 out of 5 stars

Quick delivery and exactly what I expected!

My product came quickly, and with verification. It was exactly as I had expected, and I was also given the option to resell the item on the site, vs paying for shipping to return the item if it wasn't what I expected. I appreciated having that choice.

Date of experience: July 22, 2024

Reply from StockX

Hey there!

We appreciate your review. It’s great to know your experience was awesome, and that the item received met your expectations, we can’t wait to see you around using our Marketplace again! We consider our customers as the most important part of our company, so we focus on high-quality items, completing orders as soon as possible!

Thank you for sharing your experience with us, it helps us improve day after day!

Thank you!
StockX

Rated 5 out of 5 stars

Everything was easy ordering and paying…

Everything was easy ordering and paying for item. Item shipped fairly quickly and was received within days of shipping.

Great overall experience

Date of experience: July 31, 2024

Reply from StockX

Hey there,

We appreciate your review. It’s great to know your experience was awesome, and we can’t wait to see you around using our Marketplace again. We consider our customers as the most important part of our company, that is why we focus on completing your order as quickly as possible!

Thank you for sharing your experience with us, it helps us improve day after day!

Thank you!
StockX

Rated 5 out of 5 stars

Great service and customer friendly

Arrived before expected, great service and packaging. There was a slight setback with the initial reseller but they resolved it graciously.
Would buy again, saludos desde España

Date of experience: July 31, 2024

Reply from StockX

Hey there, Pere.

We appreciate your review. It’s great to know your experience was awesome, and that the item received met your expectations, we can’t wait to see you around using our Marketplace again! We consider our customers as the most important part of our company, so we focus on high-quality items, completing orders as soon as possible!

Thank you for sharing your experience with us, it helps us improve day after day!

Thank you!
StockX

Rated 5 out of 5 stars

Authenticated by stockx I bought some…

Authenticated by stockx I bought some Kobe reverse grinches and they were legit and brand new couldn't find these shoes anywhere else

Date of experience: July 22, 2024

Reply from StockX

Hey there, Benjamin.

We appreciate your review. It’s great to know your experience was awesome, and that the item received met your expectations, we can’t wait to see you around using our Marketplace again! We consider our customers as the most important part of our company, so we focus on high-quality items!

Thank you for sharing your experience with us, it helps us improve day after day!

Thank you!
StockX

Rated 5 out of 5 stars

I've been ordering from stock x for a…

I've been ordering from stock x for a few years now, was very skeptical at first lol.. But everything I have ordered is good Quality so I'm a Happy Customer lol

Date of experience: July 31, 2024

Reply from StockX

Hey there, Corn.

We appreciate your review. It’s great to know your experience was awesome, and that the item received met your expectations, we can’t wait to see you around using our Marketplace again! We consider our customers as the most important part of our company, so we focus on high-quality items!

Thank you for sharing your experience with us, it helps us improve day after day!

Thank you!
StockX

Rated 4 out of 5 stars

Order took about 10 days or so

Order took about 10 days or so. Shoes were as advertised and genuine. Lots of fees for shipping and checking. One shoe was laced incorrectly. Box was lightly dented likely from fed x shipping.

Date of experience: July 30, 2024

Reply from StockX

Hey there.

We appreciate your review. It’s great to know your experience was awesome, and we can’t wait to see you around using our Marketplace again! We consider our customers as the most important part of our company, and we are always happy to help!

Regarding the box condition, please keep in mind that boxes can often encounter minor wear and tear from the manufacturer, shipping, and storage. This may include a small corner dent, minor tears, and wrinkles on the box lid. These issues are often uncontrollable and as such, we may be willing to still accept and verify the item.

Thank you for sharing your experience with us! If you have any further questions or concerns, we are here to help. Please reach out to support via http://help.stockx.com.

Thank you!
StockX

Rated 2 out of 5 stars

Erratic messages and app.

You have always on point and dependible, but this time it took lng and I received many messages that gave me opposing information, like the shoes had shipped, then a week later it they not. Then it was on the way, but the delivery company never had them. Then even though the delivery company never had them, they arrived. The back and forth was confusing and made lose trust in stock x, especially since Im also having issues with the app. It wont load since I ordered the shoes around July 11. I will think about it a lot before I ever order from stock x again.

Date of experience: July 30, 2024

Reply from StockX

Hello there, Jose! Thank you for sharing your feedback with us. It is highly appreciated!

We understand you feel this way, and the last thing we want is to hear our valued customers are not pleased with their experience.

We are constantly working to improve our process so that your experience goes as smoothly as possible. Rest assured we will continue to work diligently so that no issues are identified in the near future.

If you need additional assistance or have further questions, know you can reach out by creating a case at https://stockx.com/help/contact. We will always be here for you!

Warm regards,
StockX

Rated 5 out of 5 stars

Great prices and experience

Great prices, package came as expected (in this case new, no box damage etc) and everything worked great! Love my new lego set! I checked prices of other sets and there are some nice deals! Very satisfied.

Date of experience: July 22, 2024

Reply from StockX

Hey there, KD.

We appreciate your review. It’s great to know your experience was awesome, and that the item received met your expectations, we can’t wait to see you around using our Marketplace again! We consider our customers as the most important part of our company, so we focus on high-quality items, completing orders as soon as possible!

Thank you for sharing your experience with us, it helps us improve day after day!

Thank you!
StockX

Rated 5 out of 5 stars

Excellent experience!!!

The entire process was seamless and delivery was very prompt. Being a first time buyer, I was very impressed with the regular updates.

Date of experience: August 01, 2024

Reply from StockX

Hey there, Cameron.

We appreciate your review. It’s great to know your experience was awesome, and that the item received met your expectations, we can’t wait to see you around using our Marketplace again!

We are improving our notification system to provide you with an update in every step of your order. We consider our customers as the most important part of our company, so we focus on high-quality items, completing orders as soon as possible!

Thank you for sharing your experience with us, it helps us improve day after day!

Thank you!
StockX

Rated 5 out of 5 stars

Easy purchasing

Easy purchasing, lots of variety, very quick shipping less than a week I received my order and my daughter loves them

Date of experience: July 25, 2024

Reply from StockX

Hey there, Deanna.

We appreciate your review. It’s great to know your experience was awesome, and we can’t wait to see you around using our marketplace again!

Although we know each item’s eligibility to be added into the marketplace is subjected to offer, demand, and item commercial potential, we always try to take into consideration our customer’s suggestions, trying to maintain a lot of fresh items to choose from. As this is something we are constantly putting some effort into.

We consider our customers as the most important part of our company, that is why we focus on completing your order as quickly as possible!

Thank you for sharing your experience with us! If you have any further questions or concerns, we are here to help. Please reach out to support via http://help.stockx.com.

Thank you!
StockX

Rated 1 out of 5 stars

put a black envelope inside the…

Putting a black envelope inside the box of white shoes is ridiculous. All of the black ink from your stupid unnecessary advertising envelopes rubbed off on my $400 shoes. Use some common sense!!!!

Date of experience: July 22, 2024

Reply from StockX

Hey there!

Thanks for your review, we know how important your expectations are. In order to be able to provide you with the best support, we kindly ask you to contact us via our Buyer Promise form (https://stockx.com/help/contact/buyer-promise) and share more details about your item's condition.

We are constantly working to improve our process so that your experience goes as smoothly as possible. Rest assured we will continue to work diligently so that no issues are identified in the near future. If you need our assistance reviewing your case deeply, please fill out the form with the required pictures, please keep in mind that the StockX verification tag needs to be still attached to the item in order to be eligible. We will be more than happy to assist you further.

Thanks,
StockX.

Rated 1 out of 5 stars

Very poor puchase and return policyd

Very poor puchase and return policy. Got a fake shoes box and they say its been verified by their team. When requested to return on very next day of shoes recieved then they made an issue of tag being cut. Like if you doubt shoes replacement then have your team verify it again? Never ordering again. First n last.

Date of experience: July 22, 2024

Reply from StockX

Hi there!

Thanks for sharing your feedback! We understand you feel this way, and the last thing we want is to hear our valued customers are not pleased with their experience.

Our verification team maintains a robust database with millions of proprietary data points gathered from our years of experience in the field. These insights come from our product experts around the world.

There are many indicators that we use to spot inconsistencies. Our verification team is tracking these differences regularly to ensure they know exactly what to look for in a game that is changing daily.

However, in the case you find inconsistencies in the item you receive, we have our Buyer Promise form (https://stockx.com/help/contact/buyer-promise) which helps us to ensure that we do our best to sort out any issue with the product that is sent to you.

Thank you for sharing your experience with us! This helps us to improve day by day.

Thank you!
StockX

Rated 5 out of 5 stars

Came on time and exactly as pictured

Came on time and exactly as pictured. I’ve order from here numerous times and have never had an issue.

Date of experience: July 22, 2024

Reply from StockX

Hey there, Drew.

We appreciate your review. It’s great to know your experience was awesome, and that the item received met your expectations, we can’t wait to see you around using our Marketplace again! We consider our customers as the most important part of our company, so we focus on high-quality items, completing orders as soon as possible!

Thank you for sharing your experience with us, it helps us improve day after day!

Thank you!
StockX

Rated 5 out of 5 stars

Fab service

My order arrived promptly and I found I was being informed on my order every step of the way. Will definitely use them again.

Date of experience: July 22, 2024

Reply from StockX

Hey there, Ieanne.

We appreciate your review. It’s great to know your experience was awesome, and that the item received met your expectations, we can’t wait to see you around using our Marketplace again!

We are improving our notification system to provide you with an update in every step of your order. We consider our customers as the most important part of our company, so we focus on high-quality items, completing orders as soon as possible!

Thank you for sharing your experience with us, it helps us improve day after day!

Thank you!
StockX

Rated 5 out of 5 stars

Very good, so far

Stockx provides a much needed online service. After several purchases. Only good experiences so far.

Thanks, StockX

Date of experience: July 21, 2024

Reply from StockX

Hey there, Richard.

We appreciate your review. It’s great to know your experience was awesome, and we can’t wait to see you around using our marketplace again! We consider our customers as the most important part of our company, and we are always happy to help!

Thank you for sharing your experience with us! If you have any further questions or concerns, we are here to help. Please reach out to support via http://help.stockx.com.

Thank you!
StockX

Rated 1 out of 5 stars

StockX Sucks!

StockX policies suck!
StockX has no consideration for the buyer at all!
I’ll be sure to let all the people who ask about my experience with StockX know to stay away and use GOAT instead…
I’ve never had any problems with GOAT like I’ve had with StockX!
I will be closing my account and taking my business to GOAT for ever…
Thank you very much for not helping!

Date of experience: July 31, 2024

Reply from StockX

Hello there, Joey! Thank you for sharing your feedback with us. It is highly appreciated!

We understand you feel this way, and the last thing we want is to hear our valued customers are not pleased with their experience.

We are constantly working to improve our process so that your experience goes as smoothly as possible. Rest assured we will continue to work diligently so that no issues are identified in the near future.

If you need additional assistance or have further questions, know you can reach out by creating a case at https://stockx.com/help/contact. We will always be here for you!

Warm regards,
StockX

Rated 5 out of 5 stars

I’ve ordered at least 4 different pairs…

I’ve ordered at least 4 different pairs of shoes from StockX. The have a good selection of shoes and if you watch the prices you can get them for a good deal.

Date of experience: August 01, 2024

Reply from StockX

Hey there, LaTrisha.

We appreciate your review. It’s great to know your experience was awesome, and we can’t wait to see you around using our marketplace again!

Although we know each item’s eligibility to be added into the marketplace is subjected to offer, demand, and item commercial potential, we always try to take into consideration our customer’s suggestions, trying to maintain a lot of fresh items to choose from. As this is something we are constantly putting some effort into, we appreciate your feedback.

Thank you for sharing your experience with us! If you have any further questions or concerns, we are here to help. Please reach out to support via http://help.stockx.com.

Thank you!
StockX