Lexington Law Reviews

567  •  Average
TrustScore 3 out of 5

2.8

In the Credit Counseling Service category

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Reviews2.8

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Rated 2 out of 5 stars

Horrible

After years and years of seeing their ads or other apps referring me to their services and praising them for being the best credit repair company out there, I finally caved and signed up for their service. They get you by telling you that your consult is free and I think I had a promo so the first month was free but they don’t exactly tell you that there’s no way you can see any results until months and months later (well by the way they move and operate it takes months upon months not sure other companies take quite as long) so by the time you see any minimal results you’ve already given them close to 100 per month for the lowest tier service they offer, which to me seems counter active and will put you in even more debt! They had my case for 3 months now and I haven’t seen one improvement, not a single point to my scores, not a single thing removed from my report and not a single thing that has helped me, if anything I feel like I’m in a worse spot now than before. They’re janky app won’t save the settings you choose so I had to enter them all over again every time I logged in and then they still didn’t listen to my wishes and the options I chose! They also made me spend money to obtain my Experian report because they couldn’t get it, how are you a credit fixing company and you can’t even get my report?!? I had much more success submitting my own disputes to the companies and saw actual results and I’m not even a lawyer and I was winging it every single time. Their staff also tell you different things and no one’s on the same page. I was told for July 2024 I had no balance only to receive multiple emails a week after saying my payment is overdue and then when I brought it up to customer service, they blame me for misinterpreting the convo! I’m sorry but I’m not a child and don’t change answers in my mind to get the result I want! I was specifically told I had no balance and I screen shot the convo to prove it. I wouldn’t use them or recommend them to anyone if you paid me to. Do yourself a favor and read these trust pilot reviews before entering into an agreement with any financial or legal company out there, stop listening to the ads you see in other financial apps! They’re all in each others back pockets and pay each other for the referrals and ads they can care less about whether or not it’s actually a good company they are referring you to!

Date of experience: May 20, 2024

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Rated 1 out of 5 stars

Company was wonderful when I first…

Company was wonderful when I first signed up Back in April of 2023 for both my wife and I as Premier Members. $4000 later i need some advice on a letter i received and all of a sudden they are no longer debt/collection legal advisors? If you receive a letter from a collector they will not advise you unless it goes on your credit. Well now i see why, if the ding hits your credit report now they can milk you for another two years saying they will have it removed!! you guys are a joke, i will be reporting you the the BBB and speaking to my local Representative that you guys are taking advantage and extorting a 100% Disable combat Veteran you should be ashamed!!!!!!!!!!!

Date of experience: June 20, 2024


Rated 1 out of 5 stars

Terrible company & you won't get results!

Terrible company, they send blanket letters over and over to the creditors with no results. I have paid them monthly for nearly 2+ years and haven't seem them do anything for my credit. When I got online to cancel, they disconnected from me and told me I had to call and 800#. This company steals your money and does nothing to help!

Date of experience: June 11, 2024


Rated 5 out of 5 stars

My Journey with Lexington Law

Since day one of becoming a client..everyone of the representatives have went out of their way to help me by informing me of the progress on my case. They have done everything step by step to provide the best solutions to any problems that I felt needed to be addressed. 5 stars and Cheers to Lexington Law for helping me achieve my goals of having no more negative items and excellent credit scores.

Date of experience: April 23, 2024


Rated 5 out of 5 stars

This is my first month with Lexington…

This is my first month with Lexington law and I’ve already seen them working hard to get my credit back right! Staff always helpful with answering any of my questions and overall if I could give them 6 stars I would. Definitely worth the money! Thanks Lexington Law!

Date of experience: May 09, 2024

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Rated 5 out of 5 stars

People over Profit... Lex Law understands this dying concept

When a CSR in any organization gives the attention to a customer that Delores M gave me the other day it is a pleasure to know that "people over profit" still exists. I deal with 2 organizations that I can honestly say treat me like a person and not a $$ sign. Lexington Law and USAA are those two organizations. I am honored to do business with companies of their caliber.

V/R,

Launce M Turner

Date of experience: October 30, 2021

Reply from Lexington Law

We are here to help! Thanks so much for sharing your positive experience with us.


Rated 4 out of 5 stars

Right plan, just wrong time.

Overall They do what they say. If you don't know how to handle your credit they are very patient with helping explain the process and do actively work or helping resolve your issues. I am finding out that I have to be patient. The only problem i've had is that the pricing has affected my planned asset allocation in reducing my overhead and has left me in the negative. yet with this i can negate over time to rebalance my planning.

Date of experience: April 25, 2022

Reply from Lexington Law

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. We appreciate you taking the time to leave a recommendation.

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Rated 1 out of 5 stars

This is how they operate

This is how they operate: first, they lure you in with numerous promises to entice you enough to sign up for their service. Initially, I was clear on the phone with the representative; I explained my situation and provided evidence to support my claims. They assured me it wouldn't be an issue and promised to rectify everything. I submitted my bank statements, demonstrating that I had never missed a payment, along with paperwork from the finance office I was disputing, which also confirmed my timely payments.

Let's be frank, their customer service is commendable. They excel at answering calls and chats, adept at reassuring customers that they'll resolve any issues. Initially, they successfully removed one item within three weeks, which left me hopeful. However, after paying $140 monthly for five months, no further progress was made. Despite my persistent inquiries about the remaining items, all I received were excuses.

In the sixth month, I decided to cancel my subscription. Only days later, the one item they had previously removed miraculously reappeared on my report. As a result of their incompetence, my credit score plummeted from 808 to 680. Forced to seek an alternative solution, I had to use a private credit repair service; zenith credit, which I followed on the gram after reading some articles on Quora.

Date of experience: June 03, 2024


Rated 5 out of 5 stars

Lexington Law took my credit repair off the back burner, without it boiling over

Lexington Law took the headache away when dealing with correcting mistakes on my credit score. From the beginning until now I have had support and updates every step of the way. Lexington Law allowed me to take my credit repair off the back burner without allowing it to boil over or become stressful. If I was able to talk to the agent who spent do much time going over every aspect of my credit report with me so we could get stuff categorized and processed I would thank her a million times over. She really earned my faith and confidence in Lexington Law.

Date of experience: November 27, 2021

Reply from Lexington Law

Thank you for sharing your positive experience with our team and with our services. We are happy to help and grateful for the opportunity to be a part of your credit repair journey.


Rated 1 out of 5 stars

When you pay them the initial fee they…

When you pay them the initial fee they say they will start working on your account.but when you cancel they say they started working on your account without payment so you still owe additional money.....helped with credit but they are all about taking as much money as possible....then argue about having a remaining balance after account closed

Date of experience: May 13, 2022

Reply from Lexington Law

Thanks for reaching out. We charge for the work we have done up until the cancellation date of your service. You will be charged for your final bill on your regular billing date the following month. This is likely what you are seeing. We would be happy to review your case and address your billing concerns. Please send us a DM with your personal contact information and a representative will be in touch. Thank you.


Rated 1 out of 5 stars

Complete waste of money and time

Complete waste of money and time. This company will just take your money and send you emails like they are actually doing something. I received letters from the creditors stating that they won't accept any disputes from Lexington Law. I then submitted a dispute on experian and the debt came off within a day. DO NOT waste your money on this useless company.

Date of experience: March 20, 2023

Reply from Lexington Law

We are sorry to see you've had a less than great experience with Lexington Law! We would be happy to review case and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you!

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Rated 1 out of 5 stars

All negative REVIEWS

All negative REVIEWS , that should tell you something . I been signed up , & they ain’t do nothing for me either but tried to charge my card ( which i had locked ) like stop scamming people thinking they gon get they credit scores fixed , yall really bs & should be off the market like seriously

Date of experience: June 20, 2022

Reply from Lexington Law

We’d be happy to contact you via phone or email to better assist you. Due to privacy we are unable to access client accounts over social media. Can you please provide your contact information for us to get in touch with you?


Rated 1 out of 5 stars

Complete ripoff

Complete ripoff. Paid for 1 month. They did nothing.

Not in they didnt achieve any results. As in they literally did no work. The case sat on analyzing from day 1 until day 30. Nothing done whatsoever.

Date of experience: February 05, 2024


Rated 1 out of 5 stars

costing $100 monthly

costing $100 monthly, for 6 months, my hospital haunted me for several year, all 7, even with lexington expensive service assistance! they only deleted my paid off collections history, for $600 over the course of 6 months! like, i couldnt do that for a lot less bucks, taking only a few hours of my valuable time each month!

Date of experience: February 24, 2022

Reply from Lexington Law

We are sorry to see you did not get the results you were hoping for. We have found that each client has a different credit situation which means times frames and results can vary. We understand this can be frustrating and would be happy to review your case and our services with you. Please DM us your contact information and a representative will reach out. Thank you.


Rated 1 out of 5 stars

Lexington law are fraudsters

Lexington law should be sued or shut down. They charge you a ton of money to fraudulently send letters to the creditors on your behalf with your fraudulent signature. I only found out because a letter from a creditor was sent to my house with the letter Lexington law sent them that clearly wasn’t my signature and when you call Lexington law about it, they get nasty with you like oh it’s alright because you signed up with us, no it’s not it’s highly illegal to forge someone’s signature on documents without their permission. Steer clear on this company and just do it yourself. Save the money

Date of experience: June 06, 2023

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Rated 5 out of 5 stars

The Gentleman that I spoke with was…

The Gentleman that I spoke with was Completely professional and reflects the a company that put my mind at ease for the first time in months,,my identity has been stolen and I have had nothing but problems from every other company on every aspect of trying to fix this except Lexington Law,,they have done a better job than I could ever expected! If you want Help ,,I mean real help call these guys!

Date of experience: March 04, 2024


Rated 1 out of 5 stars

What a waste

Very much a sales operation, no real engagement with your case or customer service. There's nothing they do that you can't do on your own. And when you try to cancel for lack of progress or activity or updates, they kick the can and tell you to just be patient, keep renewing. Feels like they're bilking an already-vulnerable population.

Date of experience: December 05, 2022

Reply from Lexington Law


We are sorry to hear about your experience with Lexington Law Firm. We have found that each client has a different credit situation which means that time frames and results will vary, which can be frustrating. We would be happy to discuss this further with you and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you.


Rated 5 out of 5 stars

I was unsure of using credit repair…

I was unsure of using credit repair services, but, with bad credit you are dead in the water. My life is upside now, because of bad business decisions, Lexington Law is giving me a new outlook. I have seen results already and I am glad I called them.

Date of experience: October 28, 2021

Reply from Lexington Law

We are happy to see you've already had removals with our services. Thank you for sharing your personal experience and for choosing us to be a part of your credit repair journey.