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All the biggest announcements from Amazon’s September 2023 product launch event

Amazon’s fall product announcement event at its HQ2 campus in Arlington, Virginia, delivered details on the newest AI-powered updates for Alexa and Amazon’s smart home platform. Generative AI art for Fire TV and Echo Show devices, as well as faster, smoother responses, are a must after tools like Bing, Bard, and ChatGPT have raised expectations for conversational and generative AI tools.

Outgoing hardware exec Dave Limp and other presenters showed off new Fire tablets, a Fire TV Soundbar, the Eero Max 7 router, new security devices from its Ring and Blink brands, and even updated Echo Frames.

Read on for all the announcements from Amazon’s event.

  • Amazon will charge you to use its new Echo Show 8 as a digital photo frame

    An image of the Echo Show 8.
    The special “Photos Edition” of the new Show 8 costs extra to show your photos as the “primary content.”
    Photo by Alex Cranz / The Verge

    Amazon is finally turning its Echo Show into a proper digital photo frame, but you have to pay extra for the privilege. Announced at its fall hardware event this week, the new Echo Show 8 Photos Edition costs $10 more than the standard edition of the new smart display but lets you make your photos the “primary home screen content.”

    The Show 8 Photos Edition is coming this Fall for $159.99 and has all the same features as the new Echo Show 8 (third-gen). But for the extra $10, you get a six-month subscription to Amazon’s new PhotosPlus service, which enables this new “enhanced photo mode.”

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  • Sep 25, 2023

    Umar Shakir and Richard Lawler

    All the big tech events coming this fall

    The Code Conference wordmark.
    Image: Code

    September and October are some of the most exciting months of the year if you’ve been waiting all year to see the latest and greatest tech, even if that just means meeting the annual new iPhone.

    Of course, events are also planned for entertainment, cars, and more, and you’ll be able to catch all the latest news on major events and conferences here on The Verge.

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  • Echo Hub hands-on: It’s all about the widgets

    The new Echo Hub on a table at Amazon’s hardware event.
    The $180 Echo Hub is designed to be wall-mounted but can be used as a tabletop device with a separate mount.
    Photo by Jennifer Pattison Tuohy / The Verge

    Amazon was keeping close guard over its new Echo Hub smart controller in the demo room at today’s big hardware event. But I managed to get a few seconds of hands-on with a working tabletop unit before it was whisked away. I also put it through its paces on the wall-mounted version, and while it responded to touches promptly in some cases, it’s no iPad — or even Fire tablet.

    Maybe it’s asking too much to have a powerful tablet that controls your whole smart home, mounted on your wall, for under $180. The Echo Hub did promptly turn on a nearby lamp when I tapped “on.” It swiftly activated a Baby Crying Routine that started lullabies playing on an Echo Show 5. It accepted swipes and presses with good response times — faster than the current Echo Show 15, the closest comparable smart display. But when I tried to tap, swipe, tap again, and interact with it like you would a smartphone or tablet, it started to get very confused the faster I moved.

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  • You can now watch live TV on an Echo Show for free ... just say “Alexa, watch TV.”

    Amazon’s smart displays now work with its new Fire TV Channels. These FAST offerings bring shows, live news, music videos, and sports from over 420 different providers to the Echo Show lineup.

    I just tried it on the smallest Echo, the Show 5, and it started playing ABC News before I hopped over to America's Test Kitchen. Now, time for dinner.


  • Amazon is set to supercharge Alexa with generative AI

    Man standing on stage in front of a projected image with Amazon’s new devices behind him
    Amazon hardware exec Dave Limp during the company’s 2023 devices showcase
    Image: David Pierce

    Amazon’s Alexa is about to come out of its shell, and what emerges could be very interesting. At its fall hardware event Wednesday, the company revealed an all-new Alexa voice assistant powered by its new Alexa large language model. According to Dave Limp, Amazon’s current SVP of devices and services, this new Alexa can understand conversational phrases and respond appropriately, interpret context more effectively, and complete multiple requests from one command. 

    Voice assistants need a shake-up. A general lack of innovation and barely imperceptible improvements around comprehension have turned them into basic tools instead of the exciting technological advancements we hoped for when they broke onto the scene over a decade ago.

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  • Richard Lawler

    Sep 21, 2023

    Richard Lawler

    Watch the whole Amazon hardware presentation or just the highlights — it’s your choice.

    Amazon has posted the video of its fall 2023 hardware showcase on YouTube so you can watch Dave Limp & Co. reveal new updates for Alexa, Echo, Fire TV, and other Amazon products for about an hour and fifteen minutes.

    However, if you’re in a hurry, then you can scroll through the stream linked above which includes hands-on impressions, or our video edit that will take less than 60 seconds.


  • The new Echo Show 8 is smarter, speedier, and knows when you get close

    An image of the Echo Show 8.
    The third-gen Echo Show 8 has a new look and some excellent changes under the hood.
    Photo by Alex Cranz / The Verge

    And Echo Show 8 makes three! Amazon now has three smart home hubs, with the Echo Show 8 (third-gen) joining the newly announced Echo Hub and existing fourth-gen Echo smart speaker in sporting both Thread and Zigbee connectivity. These wireless radios, along with Bluetooth LE, Wi-Fi, and Sidewalk, mean the new Show 8 can be used to set up and control almost any smart home device (sorry, Z-Wave).

    This also rounds out Amazon’s Echo options that fully support the new smart home standard Matter (over both Thread and Wi-Fi) quite nicely, although one at a lower price point than $100 would be good.

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  • How to preorder all of the new Amazon devices, including the Echo Hub

    An over-the-shoulder view of a person wearing eyeglasses tapping on a wall-mounted Amazon Echo Hub.
    Among many iterative updates, some of Amazon’s new devices include the Echo Hub and Fire TV Soundbar.
    Image: Amazon

    During Amazon’s fall hardware event, the company announced a batch of new smart home devices across its Echo, Fire, Eero, and Blink lines. While some of these Amazon product announcements have led to a deluge of Alexa-infused smart home tech, this year’s event was slightly more subdued, with a lot of time dedicated to Amazon’s new large language model developments. But Amazon still found the time to unveil a bunch of new devices, including a third-gen Echo Show 8, a smart home controller, a pair of kid-friendly tablets, Fire TV Sticks, a Fire TV Soundbar, and more.

    Some of these devices are coming as soon as October (with one exception that’s already in stock today). And while we’ll have to review them to see just how well they perform, here’s what you need to know about these new devices and how to get them if you’re already living that Alexa life and primed to be an early adopter.

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  • Alex Cranz

    Sep 20, 2023

    Alex Cranz

    Amazon Fire TV Soundbar hands-on: it’s loud and inexpensive

    An image of a small black soundbar mounted on a wall beneath a TV.
    Yup, that’s a soundbar.
    Photo by Alex Cranz / The Verge

    Soundbars are tricky. They need to be big enough that they sound better than the dinky speakers on your TV, but they need to be cheap enough that you don’t balk at upgrading your sound after just spending a lot of money on a TV. I didn’t get to spend enough time with Amazon’s $119.99 Fire TV Soundbar, but I can confirm it sounds bigger than it looks.

    What I didn’t hear was a lot of detail. Voices rumble with appropriate amounts of bass — but in the very audio-unfriendly environment we listened to the soundbar in, dialogue was a little harder to track.

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  • David Pierce

    Sep 20, 2023

    David Pierce

    Amazon’s new Echo Frames hands-on: lighter, louder, still all Alexa

    The new Amazon Echo Frames
    They look mostly like glasses, right? That’s the idea.
    Photo by David Pierce / The Verge

    As soon as I put on Amazon’s new Echo Frames, I did the only thing you should do in that situation: I hit the button on the glasses’ left stem to turn the volume all the way up, and I said, “Alexa, play Taylor Swift.” A couple of seconds later, “Lavender Haze” was blaring out of the Frames’ internal speakers, but only I could hear it.

    Okay: blaring might be a little much. The $269.99 Echo Frames, Amazon’s latest smart glasses with the Alexa voice assistant built in, won’t exactly blow your eardrums off with their booming sound. I’d describe it more like coffee-shop music — that ambient playlist meant to be heard but not the only thing you hear — but for your ears only. Amazon’s trying to create the same kind of open-ear “personal audio environment” that you’ll find on Meta’s Stories glasses or the Bose Frames line. The sound is good, and even the people standing a few feet away from me at Amazon’s device launch event couldn’t hear it, but no pair of audio sunglasses is going to outshine your headphones anytime soon.

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  • Wes Davis

    Sep 20, 2023

    Wes Davis

    Eero’s new Max 7 is a powerful router with Wi-Fi 7 support

    A picture of the Eero Max 7 three-pack, all lined up from a three-quarter perspective and spaced apart.
    The Eero Max 7 three-pack.
    Image: Amazon

    Eero has announced a powerful new top-of-the-line router called the Eero Max 7. It’s Eero’s first router to support the new Wi-Fi 7 standard, and it includes more networking options than the typical Eero unit.

    The Max 7 has three wireless bands — 2.4GHz, 5GHz, and 6GHz — and Eero says the router is capable of “up to 4.3 Gbps” wireless throughput and “up to 9.4 Gbps” when wired. The company says it can cover 2,500 square feet per router or up to 7,500 square feet with a three-pack. Eero didn’t specify how much channel bandwidth the router can support, but the Wi-Fi 7 spec offers 320MHz channels.

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  • Jay Peters

    Sep 20, 2023

    Jay Peters

    Ring’s new Stick Up Cam Pro includes radar sensors to help with motion detection

    A photo of the Ring Stick Up Cam Pro.
    Image: Amazon

    Amazon just announced the Ring Stick Up Cam Pro at its September 2023 event, and the big new feature is the addition of radar sensors that will help with detecting motion.

    Amazon says in a press release that the radar sensors will help the camera “measure the distance of an object in its field of view.” With that improved sensing, you’ll be able to set more specific areas for the Stick Up Cam Pro to watch for motion, which could be useful if you want your security camera to keep an eye on a specific spot in your yard.

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  • Alex Cranz

    Sep 20, 2023

    Alex Cranz

    Amazon’s big hardware launch is over, but stay tuned.

    Thanks for hanging with us! We’re gonna be physically checking out all of the stuff announced today in just a few minutes. So we’ll be back. The same can’t be said for David Limp who thanked his coworkers as he ended his final hardware event at Amazon.


  • Echo smart speakers can soon control your smart lights automatically

    Two Echo Dot with Clock speakers on a bedside table.
    Fourth- and fifth-gen Echo Dots will soon be able to automatically adjust your lights for you using their built-in ambient light sensor and ultrasound motion detection.
    Image: Jennifer Pattison Tuohy / The Verge

    Amazon Echo smart speakers are getting a new feature soon: automatic lighting. Smart lighting is one of the most popular use cases in the smart home, but it can be fiddly to set up and frustrating to control. With this new capability, Amazon is looking to make it as easy as just buying and screwing in a lightbulb.

    Later this year, with any compatible Echo or motion and ambient light sensor, Alexa will be able to automatically detect both brightness levels and activity in a room and intelligently decide whether to turn the lights on or off. The announcement came during an event held at Amazon’s new headquarters in Arlington, Virginia, and via a blog post on Amazon.com from Melissa Cha, VP of smart home at Amazon.

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  • The Echo Hub is Amazon’s first true smart home controller

    An over-the-shoulder view of a person wearing eyeglasses tapping on a wall-mounted Amazon Echo Hub.
    The Echo Hub is a new touchscreen tablet designed for controlling your smart home.
    Image: Amazon

    Amazon announced the Echo Hub ($179.99) at its fall hardware event on Wednesday. Designed specifically as a smart home controller, the Echo Hub is a slimline version of an Echo Show 8 or a shrunken version of a Show 15. It should sit flush on your wall or could be propped up on a table or shelf with a desktop stand. 

    An eight-inch touchscreen device, the Echo Hub shares the same DNA as an Echo Show smart display, but it is fundamentally a new device. Its slim look resembles a tablet, and while it runs the same OS as the new Show 5, Dave Limp, Amazon’s SVP of devices and services, says the Echo Hub has a different processor, and there’s no camera.

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  • Oooh look — Amazon has a smart home control panel.

    Amazon just announced a new Echo Hub at Amazon’s Fall hardware event. The tablet-like screen mounts to the wall and costs $179.99.

    It’s a Zigbee hub, Thread border router, and Matter controller in one, with a smart home widget interface that automatically appears as you approach.

    Amazon says it can control devices in milliseconds, but the big question is how snappy will its touchscreen be?


  • Alexa Map View could make managing your smart home so much easier ...

    This map view makes a lot of sense for control of your smart home, and anything is better than the current Alexa app UI.


    <em>Gallery View</em>

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    Gallery View
    Image: Amazon
  • Jay Peters

    Sep 20, 2023

    Jay Peters

    Amazon just announced a new Ring Stick Up Cam.

    It’s the Ring Stick Up Cam Pro, and it offers radar-powered 3D motion sensing. Amazon says that will help users make more specific spots where the camera will keep an eye out for motion.


  • David Pierce

    Sep 20, 2023

    David Pierce

    “It’s just effortless with your voice.”

    We’re seeing some genuinely useful-seeming things here! Multi-step routines you can create just by listing tasks for Alexa to accomplished; smart home controls that work no matter how you say the command.

    It sounds great! But Amazon has been talking about how easy Alexa makes life for almost a decade now, and ... it doesn’t. At least, not nearly like Amazon’s Charlie French is describing right now. This is a lot of hype for this new LLM-based system to live up to.


  • Emma Roth

    Sep 20, 2023

    Emma Roth

    Amazon Alexa Emergency Assist lets users call for help from an Echo

    An image highlighting Amazon’s Alexa Emergency Assist feature
    Image: Amazon

    Amazon Alexa is getting Emergency Assist, a new feature announced during the company’s 2023 hardware event that allows users to contact emergency services through their Echo device by saying, “Alexa, call for help.” The service costs $5.99 per month or $59 for an entire year.

    While Alexa can’t contact 911 directly, it will connect users with an agent who can alert emergency services on their behalf. Additionally, users can pre-save essential information in the Alexa app, such as their home address, gate code, the medications they’re taking, and any allergies they may have, which Emergency Assist will relay to first responders. The service will also inform responders which device the call was made from.

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  • Alex Cranz

    Sep 20, 2023

    Alex Cranz

    The Eero Max 7 is Eero’s beefy new router.

    There’s a new Eero Max. It will start at $599.99, and have both Zigbee and Thread routers built in. The two 10GB ethernet ports will be capable of wired speeds up to 9.4 Gbps and the router will support up to 200 devices connected at once.


    The new Eero Max 7’s backside.
    The new Eero Max 7’s backside.
    Image by Amazon
  • Chris Welch

    Sep 20, 2023

    Chris Welch

    Amazon announces faster, smarter streaming sticks and new Fire TV Soundbar

    An Amazon Fire TV Stick 4K Max streaming stick with its remote sitting beside a bowl of popcorn in front of a TV.
    Image: Amazon

    Today, Amazon is introducing its latest streaming players, the upgraded Fire TV Stick 4K ($49.99) and Fire TV Stick 4K Max ($59.99). During the company’s fall hardware event, Amazon’s Daniel Rausch said both devices feature upgraded processors for faster performance compared to their predecessors.

    The standard Fire TV Stick 4K is 30 percent more powerful than the previous model, offers Wi-Fi 6, and 4K streaming along with broad HDR support for Dolby Vision, HDR10, and HDR10 Plus. The Max builds on top of that with Wi-Fi 6E and twice the storage (now 16GB) than the prior version. For a difference of just $10, I’m not sure who wouldn’t opt for the Max over the regular stick, but not everyone needs those frills for all of their TVs, I suppose.

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  • David Pierce

    Sep 20, 2023

    David Pierce

    Eero Max 7: supposedly ethernet-fast, definitely humungous.

    “The fastest speeds Eero customers have ever experienced,” we’re told. Two 10GB ethernet ports, 9.4Gbps ethernet speed, and can handle more than 200 connected devices. It starts at $599.99 and comes in packs of one, two, or three. It’s also enormous. But it’s a heck of a router.


  • Blink adds a new sync module, and brings four years of battery life to its outdoor cameras.

    The Blink Sync Module Pro extends the range of Blink’s cameras beyond Wi-Fi, costs $49.99, and will be available early next year.

    The new Blink outdoor battery pack will extend the new Blink Cam 4’s two-year battery life to four years. This was first promised about two years ago — so it’s nice to see it finally arrive.


  • Wes Davis

    Sep 20, 2023

    Wes Davis

    Amazon brings ambient art with AI-generated images to Fire TV sticks and the Echo Show.

    At its Devices and Services event, Amazon announced that it’s bringing ambient art to new and existing Echo Show and Fire TV devices. What’s more, it can generate or alter images for you on the fly, right on your TV using voice commands.

    Previously, the ambient art feature was only available on Fire TVs.


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