Frequently Asked Questions

On May 13th, 2024, Storyblok started gradually rolling out a new design for its Visual Editor. This new feature provides a much-improved user experience, accelerating your workflow through a better...

Latin characters (Latin-1/ISO-8859-1) are permissive to include for story (content entry) slugs. This means including special characters in Latin characters is permissive when users include them in creating stories to...

To reset passwords for users within your Enterprise organization, follow these steps:Access User Management: Navigate to the User Management tab on your organization's dashboard.Select Users: Choose one or multiple users...

For spaces created before February 6th, 2024, that are configured to publish translations individually (Settings > Internationalization > Publish translations individually), please contact Storyblok's support team to enable the internal...

Using the Management API, you can apply custom classes globally to the Richtext field in Storyblok and make bulk changes across multiple components. This is beneficial when dealing with numerous...

This guide provides step-by-step instructions on upgrading or downgrading your current subscription to another plan on Storyblok. Subscription changes can only be initiated by the space owner or a collaborator...

This FAQ highlights crucial differences between Storyblok Content Delivery API V1 and Content Delivery API V2. Understanding these differences is essential for a seamless transition to the enhanced features and...

For security purposes, Storyblok reserves the right to restrict certain file types in unverified spaces. If the asset type you intend to upload is not supported, please reach out to...

All outgoing traffic, whether cached or uncached, counts as traffic on our end. This includes assets (uploading via Storyblok UI and delivered via Image Service), the APIs (content delivery API,...

In Storyblok, you can remove and restore the fields for a block in your schema. To remove a schema, first navigate to your Block Library and click on a...

Block versions record updates made to a block on Storyblok. These versions are cataloged on the versions tab of the specific block. This guide will look at how to preview...

With the Releases app, you can schedule stories in releases and schedule your stories for publishing automatically. This feature is quite useful when you are done with a content pipeline and...

Storyblok access tokens allow you to programmatically connect a space to your frontend framework. You can learn to retrieve and generate access tokens in your Storyblok space in the steps...

If you would like to use TypeScript in your Storyblok project(s), the Universal JavaScript Client, the JavaScript SDK, as well as Storyblok's framework-specific SDKs for React, Vue, Nuxt, Svelte, Astro,...

When creating an account with Storyblok, confirming your account email is important. To do this, click on the resend confirmation mail {1} when logging in....

Folders refer to the folders in the content. Asset Folders are not limited....

In Storyblok, requests are cached based on the URL itself. For example, after loading: https://api.storyblok.com/v1/cdn/spaces/me?token=wANpEQEsMYGOwLxwXQ76Ggtt for the first time, it will be served from our CDN. More information on cache...

Storyblok and its main infrastructure use AWS CloudFront to distribute globally. Hosting of content is within Europe, the United States of America, Canada, or Australia. Our customers can choose whether...

It is great that you are interested in our solution. As we want to support NPOs and NGOs, we offer discounts depending on your chosen plan. For our Entry and...

Abusive would be to use Storyblok as a pure file-sharing platform without the intent to use it for a project that actually makes use of our API. Of course, illegal...

We measure the outgoing traffic on our platform, which means API traffic, Asset (Video, Images, …), and so on.We don't have a fixed total limit for requests that can be...

Our default configurations apply to our enterprise subscriptions however some can be lifted/requested to be enhanced (only for our Enterprise Customers).An example can be seen below:Technical limits for foldersWithout translatable...

A release must be created for each “release” that should be launched, also if only one Story is affected. You can check out the resource if only some components should...

Here are documentation links on how Storyblok can execute calls to webhooks.Documentation for webhooks: https://www.storyblok.com/docs/Guides/using-storyblok-webhooks#available-webhooks Documentation for Client Events: https://www.storyblok.com/docs/guide/essentials/visual-editor#visual-editor-event-types...

Yes, please see our documentation on this topic here: https://www.storyblok.com/docs/api/management...

While the S3 backup is included in the Business Plan and above for backing up a space, exploring additional options for a more comprehensive backup strategy is important. Here are...

Currently, there is no End of Life (EOL) for Storyblok Content Delivery API v1. However, no new features are developed for v1. Therefore, we recommend you use the Content Delivery...

All Storyblok SDKs are based on the storyblok-js-client v5, built using the native Fetch API. There are some environments and versions of Node where the Fetch API, such as (Node...