WSO2CON 2024 - API Management Usage at La Poste and Its Impact on Business and Partners
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WSO2CON 2024 - API Management Usage at La Poste and Its Impact on Business and Partners
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WSO2CON 2024 - API Management Usage at La Poste and Its Impact on Business and Partners
- 1. La Poste BSCC API Management usage at La Poste and its impact on business and partners WSO2CON 2024 May 7-9 | Hollywood, FL, USA Jean-Marc DAGORNE APIM Platform Manager, Parcel Mail Services Branch, Technical Department, La Poste
- 2. La Poste Group Identity • Our purpose : To be the first European platform for links and exchanges, human and digital, green and civic, at the service of our customers in their projects and of the society as a whole in its changes. • A company with 100% public capital • A multi-business model, structured around four branches • Services-Mail-Parcels (BSCC) • Geopost • La Banque Postale • Consumers and Digital. With a growing international ambition WSO2CON 2024 Miami - La Poste BSCC 2
- 3. La Poste Group Key Figures A growing international ambition The first local service company A committed group Connect 2023 Brussels - La Poste BSCC 3
- 4. La Poste : a mission driven company 4 La Poste has expanded its offering to tie in with major societal changes, including ecological transitions, digital transformation, e-commerce development and an ageing population. WSO2CON 2024 Miami - La Poste BSCC
- 5. La Poste BSCC Information System « WANT TO BE » 5 WSO2CON 2024 Miami - La Poste BSCC
- 6. Sale and partners channel for retail and online business Preparing channel with industrial sorting and flashing Main channel with internal and corporate APIs API-led Integration Architecture • A project started 6 years ago to open the IS and remove the siloes • A governance and integration teams to address the lifecycle of APIs • API teams are decentralized • 4 channels to adress and separate differents business processes 6 Delivery channel for postman mobile usage WSO2CON 2024 Miami - La Poste BSCC
- 7. La Poste BSCC IS APIsation: KPI • A resilient, scalable, reactive, microservice and API First architecture with : • 600 APIs / 600 Applications / 2500 Subscriptions • Web app, mobile device, server connection patterns for Internal and external services • Identity Federation with internal IDPs • 2 tenants (BSCC and Corporate) • 40 Millions requests a day • 1 Billion requests a month • A peak each morning (up to 1500 req/s) due to 65000 postmen delivery activity especially during Christmas period • QoS 24/7 99,99 % : mandatory for a centralized asset 7 WSO2CON 2024 Miami - La Poste BSCC
- 8. LA POSTE BSCC APIM Platform solution • Deployment on a PAAS Openshift in 2 Data Centers (Actif/Actif) • Custom Store and Integration center interface • Observability with ELK/Kibana/Grafana (Log, Analytics, system) • Version WSO2 2.6 moved to V4 early in 2024 8 GW API CP GW CP GW CP Main Channel Sale Channel Preparation Channel Database API API CP GW API Delivery Channel WSO2 Dev Portal WSO2 Publisher Store/La Station Intégration Center ELK Kibana/Grafana WSO2CON 2024 Miami - La Poste BSCC
- 9. LA POSTE API products for our partners • Address Qualification with AI • CRM, Notification (SMS, email) • Online payment and billing • Track and Trace of objects and missions • Custom taxes computing • Postage for C2C/B2C/B2B • Territory knowledge • Postman missions command and reporting • Hybrid letter production • Kafka connector 9 WSO2CON 2024 Miami - La Poste BSCC
- 10. API Management assets for digital transformation • Information System Observability • Central point of view that can feed many supervision system • Contribute to API optimization (workload, response time) • Accelerate intégration achievement and tuning • Facilitate business analysis and reporting • Contribute to data flow frugality and sustainable IT • Security improvement • Standardisation of connectivity • Traffic management, throttling • Identity federation • Fast Integration of La Poste digital services in the partners IS • IS opening and interoperability improve time to market and allow to grow faster • User experience improved for B2B integration thanks to integration tools and support team • Developing digital product takes weeks instead of months • The workload concerning network flow has dramatically dropped for projects. • The governance we have set up alongside with API integration make most of the APIs being reused 10 WSO2CON 2024 Miami - La Poste BSCC
- 11. WSO2 Partnership • A reliable and scalable solution to address our increasing traffic • An annual support contracted, based on number of transactions • An efficient support that take in account our spécificities • A solution that can be customized to address spécific processings • A solution that has been upgraded to address La Poste needs (global Key Manager) and migration issues • An update tool that allow continuous patch management delivery • A WSO2 french team that is growing 11 WSO2CON 2024 Miami - La Poste BSCC
- 12. Jean-Marc DAGORNE APIM Platform Manager, Parcel Mail Services Branch, Technical Department, La Poste jean-marc.dagorne@laposte.fr +33(0)6 79 65 98 12 Thanks for your attention