Why nimans...ucaas november 2021

Editor's Notes

1. The world is not just migrating to cloud it is evolving in the cloud, look at zoom which was born out of the cloud In our channel we still see TDM Technologies as being dominant However Technology adoption lifecycle is accelerating and we are seeing huge uptake in IP and Cloud technologies Transition to Cloud is inevitable and the pace is picking up It not just the technology that is changing , The business finance model is changing People are becoming digitally native – subscription is the norm what they have at home they now expect in the office People are now fully integrated with their technology and data and coupled with Hybrid working, productivity and profitability is being driven upward by cloud technologies and UC solutions With the range of products and services offer by Nimans, The agile reseller can walk in take over and transform their customer Create flexible and adaptable solutions Nimans offers a choice and the Nimans portfolio of cloud services and wrap around product provide the hardware, services, features and functionality to make your customers future, their present. But how do we differ?
2. We have sold Hosted services via our Network Services team for many years, and we have now interated our Beyond Connectivity Simplfied Hosted product into our Nimans standard offering We have recently had a very successful launch of NEC univerge blue which is a very different kind of cloud product, and also recently we have added Zoom to portfolio giving us an agency model and also a natural progression for our end point business which is certified for both Zoom and Teams Of course we are not just about hosted telephony, we offer a wide ranging portfolio of products and services under our Cloud UC Solutions banner where we are able to offer an end to end full uc portfolio from cloud to user and everything in between. Niman portfolio of UCaaS services puts the power of distribution, the single source of supply, at the heart of the cloud solutions you are channel partners take to market, we provide the leverage our channel partners need to differentiate and win more business
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4. Data reach On-premise system Traditional box that would be installed onsite into a back room or similar. Lines & Handsets physically connected to the box, traditional copper wire or sat on a local IP network. All of the costs to the customer would be upfront and paying for the system outright. Often these solutions would be leased using a leasing company Private cloud Taking that traditional box and hosted in in a privately owned datacentre This can be in a full fledged datacentre that is managed by a 3rd party or on one of the customers sites. The difference is that all the extensions are connecting remotely to the datacentre through the public IP network (or internet) Flexible but expensive – large upfront cost and monthly costs for data centre. Based on establisedh IPECS CM enterprise platform, IPECs cloud delivers a host of features that are available on onpremise PBX and delivers them via the Cloud. IPECs cloud is easily managed and configured through the simple yet intuitive user portal We have a simple licensing model that enables resellers to scale their customers services as they need them and mix and match licenses as required
5. Web based unified communications software for our cloud platform Day to day collaboration and communication tool for working with your internal colleagues – employees within your business Similar to Teams but we can extend that to incorporate the telephony side of your business Previously client based – Add or remove users is time consuming Flexibility Web based Whether using a physical hard phone or making calls through the client itself
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7. Key Points: Efficient, simple, and modern communications from one app. Zoom is one application running on one platform, all delivered on a single core architecture. Employees can lose up to 80% of our productive time each day just to context switching, learning new user interfaces. Easily elevate chats to calls or meetings or phone calls to meetings without requiring participants to dial-in to a separate conference bridge. A single platform also means a consistent experience, which drives higher adoption and efficiency for end users as well as your team admin team. The Legacy PBX + PSTN is really just audio routing only which has worked great for many organizations over the past few decades. It came with lots of audio features, but that's only one way we connect with other employees, customers, vendors & partners today. A next generation PBX built in the cloud to be Video first & mobile consistent helps break down those barriers that previously existed between audio, video & messaging. Zoom delivers the most complete UCaaS solution built entirely from the ground up in the cloud to natively work together to help not only provide the greatest experience for users & administrators (eliminating friction caused by multiple underlying platforms/architectures) but also do it with the lowest total cost of ownership. Zoom puts everything your team needs to meet, collaborate, and get the job done, right at their fingertips.
8. Note: new image coming soon. Short: Zoom today is more than video conferencing….Think crystal-clear call quality. Secure, encrypted cloud communications. Instant messaging and instant collaboration - all in a simplified tech stack that brings voice, video, conference rooms, and chat together with one secure solution. One unified communications platform Zoom integrates with over 1,000 apps today through a growing marketplace of partner solutions, making it flexible to any solution, workflow, or workplace culture. Interoperable with your current hardware investments Scalable, secure: Zoom protects communications, data, and privacy Easy to use, buy and scale Long: Zoom has evolved from a video first communications platform to becoming an end to end unified communications platform. Our video-first, cloud native approach to building our platform allows us to provide customers with performance, scalability and reliability essential for productive hybrid work. Consolidating your communications with Zoom streamlines workflows and makes collaborating seamless for businesses of all types and sizes. Zoom’s unified communications platform delivers Zoom Meetings, Zoom Phone, and Zoom Chat within a single application to ensure you can optimize your critical business communications. Zoom’s Developer SDKs allow you to build fully customizable video-based applications with the performance, scale and reliability of Zoom's industry leading video-first communications platform. So that we are not just Zoom for Meetings - but Zoom that is an integrated part of your own solutions. The Zoom Marketplace increases productivity with more than 1000 apps and bots integrated with Zoom for enhanced ease of use and productivity - and our Zoom Apps interface will allow your end users to access their productivity apps without leaving Zoom. We partner with best in class hardware providers to allow you to transform your spaces at the office and home into collaboration spaces, and Zoom Conference Room Connector lets you join Zoom Meetings directly from existing (SIP or H.323) conference room systems, such as Polycom, Cisco, or Lifesize equipment allowing you to make the most of your current hardware investments - no rip and replace. Our infrastructure will support your business needs as they to evolve, and a cloud-based communications platform can grow and adjust to your needs as quickly as they change. All built upon a foundation for secure communications you can count on – Features like end-to-end encryption, secure meeting controls, and a globally distributed cloud infrastructure help businesses trust in the security and reliability of their solutions.
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11. We will cover three focus areas designed to either selling against Teams or selling (for/with) to complement Teams. Against - Connect is an outstanding UC & Collaboration solution with a great Contact Center. Teams can’t match what Connect does on the telephony side. Teams is stronger on the collaboration, but we are working hard to close that gap and level the playing field. When it comes to complementing Teams, we are offering two new ways, depending on the customer needs, to approach Microsoft Teams customers Connect With Teams is a license that is designed to sit beside Teams. It’s a two-app approach that uses both the Teams and Connect apps. Teams is used for collaboration and Connect is used for manage telecom features. Connect For Teams is a license that integrates the Connect PBX into the native Teams app. Using TeamsConnector middleware, users make and receive calls through the Teams app. TeamsConnector is our branded version of Call2Teams.
12. 2020 has shown us that calibration tools really important and Microsoft Teams has probably seen the most explosive growth Lockdown and the requirement for Windows based collaboration With iPECS2Teams, a customer can retain the collaborative environment they are used to while incorporating the wealth of features and benefits that come with the iPECS Cloud. This is true whether the customer is using the Teams client on desktop or roaming via WiFi or 4G on their mobile through the Teams app. So we have the best of both worlds, using the collaboration features in the normal Teams environment and then if someone calls my extension or I need to make an outbound call, I can make the call from the client and it is then pushed out through the Cloud platform using an call bundles that I have set.
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