Webinar: Information Governance - Where is the Healthcare Industry and Where Are You?
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Led by Deborah Green, MBA, RHIA EVP/Chief Innovation and Global Services Officer of AHIMA, who has had key responsibility for AHIMA's IG initiative, and featuring Katherine Lusk, MHSM, RHIA is the Chief Health Information Management and Exchange Officer for Children's Medical Health System of Texas, who has been instrumental in promoting and shepherding information governance (IG) at her organization, this webinar will provide insights on key findings of the second survey of IG adoption in Healthcare. The webinar will feature: - Specific findings on progress in IG adoption - A discussion of the evolving disciplines of IG - Perspectives on the readiness and needs of professionals working in IG and related roles
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Webinar: Information Governance - Where is the Healthcare Industry and Where Are You?
- 1. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity © 2015 Information Governance – Where is the Healthcare Industry and Where Are You? Deborah K. Green, MBA, RHIA EVP/Chief Innovation and Global Services Officer AHIMA Tweet: @debgreen_AHIMA #IGNOW Katherine Lusk, MHSM, RHIA Chief HIM & Exchange Officer Children’s Medical Health System of Texas
- 2. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity © 2015 Deborah Green, MBA, RHIA EVP/Chief Innovation and Global Services Office AHIMA Information Governance Standards Global Services Katherine Lusk, MHSM, RHIA Chief Health Information Management and Exchange Officer Children's Medical Health System of Texas Health Information Management Health Information Exchange Meaningful Use Personal Health Records Information Governance – Where is the Healthcare Industry and Where are You?
- 3. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity Professional Readiness and Opportunity Review of Findings • Thank you to Iron Mountain and Nuance for support in this effort • March & April of 2015 • 1260 Respondents • Multiple Provider and Non- Provider Settings Across HealthCare
- 4. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity The first survey* found that the industry recognizes information as an asset and agrees on important drivers for IG. The second survey focused on how prepared professionals are to take on governance roles. *(Cohasset|AHIMA 2014) Professional Readiness and Opportunity Review of Findings
- 5. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity Survey Respondent Work Settings Acute Care - 42% LTPAC - 12% IDS - 9% Clinic/Phys Prx - 8% 4% or Less Included: Outsourced or Consulting Services Educational Institutions Behavioral Health Government/Vendor Ambulatory Surgery Rehab HIE Payer/Health Plan Public Health 1260 Respondents !
- 6. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity 2013 2014 2015 2016 2017 IG Adoption Model IG Survey-Readiness IG Pilots Launch AHIMA IG Toolkit IG Solutions Launch: IGPulseRate, IG Advisors IGIQ IG Survey-State of IG IG Principles for HealthCare Strategic Initiative: Driving the Adoption of IG in Healthcare Refine IGPulseRate IG Pilots, Grow Toolkit Share Learnings Launch IGHealthRate Refine IGHealthRate Grow Toolkit Pilot Learnings AHIMA - Advancing IG
- 7. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity Findings on Adoption – Encouraging! • 44% Have established IG oversight bodies and 16% are in process of establishing them • 44% Report modest or significant IG progress • 38% Have included IG objectives in strategic goals • 36% Have designated senior executive sponsors IG Gaining Traction !
- 8. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity Findings on Adoption – Flip Side, Not Surprising • 40% Report no council, committee, work group and no plans • 32% Report no progress • 24% Report that IG is not an organizational priority
- 9. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity What Will Drive Increased Adoption? • IG Drivers - over 90% agreement in 1st IG Survey • Triple Aim • Reimbursement Changes: VBP Bundling Capitation • Competition
- 10. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity What Will Drive Increased Adoption? • Perspectives from the Field
- 11. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity © 2015 Who Should Help Steer IG? Senior Sponsorship With Designated Lead for IG Essential Organization Supports: Project Management, Training , and Communications Perspectives from the Field – Who should Help to Steer IG?
- 12. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity © 2015 EHRs– Disruptive Technology – Rapid Role Evolution Rate and volume of electronic systems adoption Rate of growth, types and volume of devices Lack of agreed upon rules/standards Expanding sources of data and volumes State of interoperability
- 13. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity Disciplines of IG, Evolving Roles Data Governance EMR & Data IntegrityInfo & Records Management Audit Retention Schedules & Management Master Data Management Identity Mgmt Information SecurityLegal Holds – Legal Matters Privacy & Data Protection Continuity- Disaster Recovery BI & Data Analytics Contract – Vendor Management <2% Identified IG as their primary job function
- 14. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity © 2015 Professional Readiness and Opportunity Review of Findings • Data Quality Management • Regulatory Compliance • Legal Processes • Risk Management • HIM and IT Management Self-Reported Strengths
- 15. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity © 2015 Professional Readiness and Opportunity Review of Findings • Information Lifecycle Management • Communication Skill Self-Reported Strengths
- 16. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity © 2015 Professional Readiness and Opportunity Review of Findings • Data Governance • Analytics Skills Good – But Work Needed
- 17. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity © 2015 Professional Readiness and Opportunity Review of Findings • 41% Not confident to train staff in IG • 52% Do not feel they are seen internally as credible experts in IG • Leadership Development – an ongoing needGood, But Work Needed
- 18. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity © 2015 Professional Readiness and Opportunity Review of Findings • Professional Readiness – Perspectives from the Field Professional Development Strengths and Needs
- 19. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity © 2015 Professional Readiness and Opportunity Review of Findings • 31% Agree that they have clearly defined goals • 38% Have input into the goals • 40% Feel supported as they advance IG • 48% Feel that their IG skills are valued • 49% Feel their participation in cross-functional strategy is encouraged Reward, Recognition, Satisfaction
- 20. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity © 2015 Professional Readiness and Opportunity Review of Findings • 43% Feel their IG role enables more visibility in the organization • 39% Feel their IG efforts afford them advancement opportunity • 35% Feel they are fairly compensated • 76% Feel on-line IG Communities will benefit them • 65% Want specialized IG education and training • 63% Agree that IG credentialing will facilitate formal attestation to IG competencyReward, Recognition, Satisfaction
- 21. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity © 2015 Professional Readiness and Opportunity Review of Findings • Perspectives from the Field Reward, Recognition, Satisfaction
- 22. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity Survey Finding – Resources for IG 89% Of the respondents identified the AHIMA as their go-to source for reliable and timely IG guidance
- 23. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity AHIMA Definition An organization-wide framework for managing information throughout its lifecycle and for supporting the organization’s strategy, operations, regulatory, legal, risk, and environmental requirements. Survey Finding – Resources for IG 69% Are Aware of AHIMA Definition
- 24. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity Attribution—ARMA International. GARP arma.org AHIMA: Leading Information Governance for Healthcare IG Work Plan Principles—IGPHC™ • Accountability • Transparency • Integrity • Protection • Compliance • Availability • Retention • Disposition ADAPTED FOR HEALTHCARE
- 25. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity IG Tools and Resources • Toolkit Released August 31, 2015 • Member Benefit • 78 Pages of Resources • Ongoing Refinement / Evolution
- 26. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity Get Your Organization’ s IG PulseRate Today! IGIQ.org
- 27. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity Introducing AHIMA Products and Services for Information Governance in Healthcare
- 28. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity
- 29. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity AHIMA IG Staff • Kathy Downing, Director, HIM Practice Excellence and IG Service Line Manager: kathy.downing@ahima.org • Barb Glondys, Director, HIM Practice Excellence AHIMA IG Team: barb.glondys@ahima.org • Deborah Green – EVP Chief Innovation and Global Services Officer: deborah.green@ahima.org • Lesley Kadlec, Director, HIM Practice Excellence AHIMA IG Team: lesley.kadlec@ahima.org • Lydia Washington, Senior Director, HIM Practice Excellence and IG Pilot Project Lead: lydia.washington@ahima.org
- 30. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity AHIMA IG Advisors and Contributors • AHIMA Board • AHIMA IG Taskforce • Expert Advisory Group • Appointed Review Groups – PC Members, Volunteers, AHIMA SMEs • IG Toolkit Workgroup • Pilot Sites
- 31. © 2015 Source © 2015 Cohasset Associates |AHIMA Information Governance in HealthCare, Professional Readiness and Opportunity © 2015 Driving IG for HealthCare: Recommended Reading • Enterprise Health Information Management and Data Governance, 2015. Merida L Johns, PhD, RHIA. • The Information Governance Initiative. “The Information Governance Initiative Annual Report”. 2014 and 2015 . New York, NY. www.IGinitiative.com • The Joint Commission. “Information Management (IM) Chapter”, Comprehensive Accreditation Manual for Hospitals, 2014, Oakbrook Terrace, IL: The Joint Commission, 2014, pp.IM-1—IM-10. • The Sedona Conference. “Commentary on Information Governance” The Sedona Conference® Working Group Series. A project of The Sedona Conference® Working Group on Electronic Document Retention and Production (WGI) • AHIMA. “Information Governance Principles for Healthcare™” 2014. Chicago, IL. AHIMA, 2014. Available at: www.ahima.org/infogov • ARMA International. “Generally Accepted Recordkeeping Principles”. ARMA International, 2013. Available at www.arma.org • Cohasset Associates and AHIMA. “A Call to Adopt Information Governance Practices.” 2014 Information Governance in Healthcare. Minneapolis, MN. • Cohasset Associates, 2015. Cohasset Associates and AHIMA. “Professional Readiness and Opportunity” 2015 Information Governance in Healthcare. Minneapolis, MN. Cohasset Associates, 2015. • Implementing Health Information Governance, 2015. Linda Kloss, MA, RHIA, FAHIMA
Editor's Notes
- 2013 Research Awareness Education Advocacy Planning 2014 Convening Collaboration Survey Stakeholder Support Development Thought Leadership Recognition 2015 Collaboration Refinement Validation Development Piloting – Learning Stakeholder Support Growing BOK Survey Thought Leadership Recognition as IG Source 2016 Collaboration Refinement Validation Development – Product Releases Product Enhancement Piloting – Learnings, Best Practices Growing BOK Thought Leadership Recognition as IG Leaders and Knowledge Source Professional Readiness-IG Workforce