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Web Design: Core Concepts
Design as Problem Solving & Core Design Principles

        Don Stanley
        3Rhino Media | UW-Madison
        www.3rhinomedia.com
        don@3rhinomedia.com
        608 561 7097




                                  DON STANLEY | @3rhinomedia | Spring 2013
What is Design?
  Clutter and confusion are failures of design,
  not attributes of information” -- Prof. Ed Tufte




                                         DON STANLEY | @3rhinomedia | Spring 2013
What is Design?
   Clutter and confusion are failures of design,
   not attributes of information” -- Prof. Ed Tufte

 Problem Solving/Sense Making
 DESIGN = Communication




                                          DON STANLEY | @3rhinomedia | Spring 2013
What is Design?
   Clutter and confusion are failures of design,
   not attributes of information” -- Prof. Ed Tufte

 Problem Solving/Sense Making
 DESIGN = Communication




                                          DON STANLEY | @3rhinomedia | Spring 2013
Why Study Design?
  Vision trumps all other senses when it comes to our
  brain. Our brain is highly attuned to the sense of vision.

  Recognition and recall soar with pictures. According to
  John Medina, Ph.D., if we hear a piece of information,
  three days later we will remember 10% of it.

  Add a picture and you will remember 65%!




                                       DON STANLEY | @3rhinomedia | Spring 2013
Interfaces Impact Experience
Interface design refers to what we see and interact
with. What we see has a huge influence on our
experience (Don Norman, Ph.D.)

User Experience Our experience determines if we
will interact with a product or tool. And we have
choices.



Consider these two text blocks …




                                   DON STANLEY | @3rhinomedia | Spring 2013
Interface Design, UX, How We
             Use
Interface Design, UX, How We
             Use
Interface design refers to what we see. What we see has
a huge influence on our experience (Don Norman, Ph.D.)

User Experience: Our experience determines if we will
interact with a product or tool. And we have choices
Think Like a Human
Usability Expert Steve Krug says “Don’t Make Me Think”



   Fact #1: We don’t read pages, we scan them




                                            DON STANLEY | @3rhinomedia | Spring 2013
Think Like a Human
Usability Expert Steve Krug says “Don’t Make Me Think”



   Fact #1: We don’t read pages, we scan them

   Fact #2: We don’t make optimal choices, we
   satisfice




                                            DON STANLEY | @3rhinomedia | Spring 2013
Think Like a Human
Usability Expert Steve Krug says “Don’t Make Me Think”



   Fact #1: We don’t read pages, we scan them

   Fact #2: We don’t make optimal choices, we
   satisfice

   Fact #3: We don’t figure out how things work. We
   muddle through because it works enough.




                                            DON STANLEY | @3rhinomedia | Spring 2013
Web Design Core Concepts
Reality
Design is a Planned Process

Web communication involves creating an organized plan to
  improve a site to better serve customers and drive desired
  business outcomes.”
                                                - Leigh Duncan

4 Phase Plan, the 4Ds:
 1.   Discovery
 2.   Design & Dictate
 3.   Develop
 4.   Deploy and Determine




                                          DON STANLEY | @3rhinomedia | Fall 2012
Discovery: Most Important D

The Law of the Vital Few –
aka Pareto’s Principle




Why do most organizations fail? Let’s take a look …
Law of the Unvital Many
Discovery: Questions to Consider
   TARGET/TARGET ACTION: What is your target? Why are you creating this
   site? Sales? Contacts? Build Audience? Thought Leader? Build Brand?
Discovery: Questions to Consider
   TARGET/TARGET ACTION: What is your target? Why are you creating this
   site? Sales? Contacts? Build Audience? Thought Leader? Build Brand?

   KEY AUDIENCE: Please list your audiences. Who is the most critical
   audience you need to connect with? Please describe the most important
   visitors? How often are they online? What do they use the web for?
   Connections?
Discovery: Questions to Consider
   TARGET/TARGET ACTION: What is your target? Why are you creating this
   site? Sales? Contacts? Build Audience? Thought Leader? Build Brand?

   KEY AUDIENCE: Please list your audiences. Who is the most critical
   audience you need to connect with? Please describe the most important
   visitors? How often are they online? What do they use the web for?
   Connections?

   PROBLEM SOLVING: What problem does your audience solve by coming
   to your site? What do they get?
Discovery: Questions to Consider
   TARGET/TARGET ACTION: What is your target? Why are you creating this
   site? Sales? Contacts? Build Audience? Thought Leader? Build Brand?

   KEY AUDIENCE: Please list your audiences. Who is the most critical
   audience you need to connect with? Please describe the most important
   visitors? How often are they online? What do they use the web for?
   Connections?

   PROBLEM SOLVING: What problem does your audience solve by coming
   to your site? What do they get?

   ACTIONS: What activities do they need to need to take to achieve their
   goals? (watch a video, sign up for email, download something, etc.)
Discovery: Questions to Consider
   TARGET/TARGET ACTION: What is your target? Why are you creating this
   site? Sales? Contacts? Build Audience? Thought Leader? Build Brand?

   KEY AUDIENCE: Please list your audiences. Who is the most critical
   audience you need to connect with? Please describe the most important
   visitors? How often are they online? What do they use the web for?
   Connections?

   PROBLEM SOLVING: What problem does your audience solve by coming
   to your site? What do they get?

   ACTIONS: What activities do they need to need to take to achieve their
   goals? (watch a video, sign up for email, download something, etc.)

   BUILD AUDIENCE: What is the best way to share this with your key
   audience? How do you promote your site?
Design CRAP: Contrast
CONTRAST - Making key elements stand out with
color, size, shape, placement. What does contrast do?
    • It provides a road map of what’s important
    • It guides the users eye, swiftly and effortlessly
    • It differentiates elements so readers know what you think is
      important
    • It brings out dominant elements
    • It mutes lesser elements
    • It creates dynamism

    Think google.com
Design CRAP: Contrast
Clutter and confusion are failures of design, not attributes of
information” -- Ed Tufte


CONTRAST - Making key elements stand out with color, size, shape,
It guides the users eye, swiftly and effortlessly
It differentiates elements
It brings out dominant elements
It mutes lesser elements
It creates dynamism

    Think google.com
Design CRAP: Contrast
Clutter and confusion are failures of design, not attributes of
information” -- Ed Tufte


CONTRAST - Making key elements stand out with color, size, shape,
It guides the users eye, swiftly and effortlessly
It differentiates elements
It brings out dominant elements
It mutes lesser elements
It creates dynamism

    Think google.com
Design CRAP: Contrast
Clutter and confusion are failures of design, not attributes of
information” -- Ed Tufte


CONTRAST - Making key elements stand out with color, size, shape,
It guides the users eye, swiftly and effortlessly
It differentiates elements
It brings out dominant elements
It mutes lesser elements
It creates dynamism

    Think google.com
Design CRAP: Repetition
REPETITION - repeating the use of various elements such as color,
size, layout, typefaces, image styles to convey meaning. How
does this apply to navigation? Headers? Multiple pages?
Design CRAP: Contrast
Clutter and confusion are failures of design, not attributes of
information” -- Ed Tufte


CONTRAST - Making key elements stand out with color, size, shape,
It guides the users eye, swiftly and effortlessly
It differentiates elements
It brings out dominant elements
It mutes lesser elements
It creates dynamism

    Think google.com
Design CRAP: Alignment
ALIGNMENT - Alignment is another way of creating associations
between visual elements, which help users quickly understand
the relationships of objects on a page.
Design CRAP: Contrast
Clutter and confusion are failures of design, not attributes of
information” -- Ed Tufte


CONTRAST - Making key elements stand out with color, size, shape,
It guides the users eye, swiftly and effortlessly
It differentiates elements
It brings out dominant elements
It mutes lesser elements
It creates dynamism

    Think google.com
Design CRAP: Contrast
Design CRAP: Proximity
PROXIMITY - Elements that are related should be visually
connected. Likewise, elements that are not related should be
visually separated. Use whitespace, colors, backgrounds, etc.




 Let’s look at an example of the principles in action.
About copy

Optimizr analyzes your web page or entire website and then transforms
convoluted table structures and tagless content into lightweight, CSS
positioned div layouts and semantic markup. It’s 2.0-licious!

One-click Optimizing! Optimizr’s functions are automatic and require no
knowledge of html or css.
  Registration copy

  Create an account >>

  Individual Level
  For individual users with one static website.
  Learn more >>

  Pro Level
  For individual users with multiple static websites.
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  Enterprise Level
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Web Design Core Concepts
Web Design Core Concepts
Web Design Core Concepts
Web Design Core Concepts
Web Design Core Concepts
Action

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Web Design Core Concepts

  • 1. Web Design: Core Concepts Design as Problem Solving & Core Design Principles Don Stanley 3Rhino Media | UW-Madison www.3rhinomedia.com don@3rhinomedia.com 608 561 7097 DON STANLEY | @3rhinomedia | Spring 2013
  • 2. What is Design? Clutter and confusion are failures of design, not attributes of information” -- Prof. Ed Tufte DON STANLEY | @3rhinomedia | Spring 2013
  • 3. What is Design? Clutter and confusion are failures of design, not attributes of information” -- Prof. Ed Tufte Problem Solving/Sense Making DESIGN = Communication DON STANLEY | @3rhinomedia | Spring 2013
  • 4. What is Design? Clutter and confusion are failures of design, not attributes of information” -- Prof. Ed Tufte Problem Solving/Sense Making DESIGN = Communication DON STANLEY | @3rhinomedia | Spring 2013
  • 5. Why Study Design? Vision trumps all other senses when it comes to our brain. Our brain is highly attuned to the sense of vision. Recognition and recall soar with pictures. According to John Medina, Ph.D., if we hear a piece of information, three days later we will remember 10% of it. Add a picture and you will remember 65%! DON STANLEY | @3rhinomedia | Spring 2013
  • 6. Interfaces Impact Experience Interface design refers to what we see and interact with. What we see has a huge influence on our experience (Don Norman, Ph.D.) User Experience Our experience determines if we will interact with a product or tool. And we have choices. Consider these two text blocks … DON STANLEY | @3rhinomedia | Spring 2013
  • 8. Interface Design, UX, How We Use Interface design refers to what we see. What we see has a huge influence on our experience (Don Norman, Ph.D.) User Experience: Our experience determines if we will interact with a product or tool. And we have choices
  • 9. Think Like a Human Usability Expert Steve Krug says “Don’t Make Me Think” Fact #1: We don’t read pages, we scan them DON STANLEY | @3rhinomedia | Spring 2013
  • 10. Think Like a Human Usability Expert Steve Krug says “Don’t Make Me Think” Fact #1: We don’t read pages, we scan them Fact #2: We don’t make optimal choices, we satisfice DON STANLEY | @3rhinomedia | Spring 2013
  • 11. Think Like a Human Usability Expert Steve Krug says “Don’t Make Me Think” Fact #1: We don’t read pages, we scan them Fact #2: We don’t make optimal choices, we satisfice Fact #3: We don’t figure out how things work. We muddle through because it works enough. DON STANLEY | @3rhinomedia | Spring 2013
  • 14. Design is a Planned Process Web communication involves creating an organized plan to improve a site to better serve customers and drive desired business outcomes.” - Leigh Duncan 4 Phase Plan, the 4Ds: 1. Discovery 2. Design & Dictate 3. Develop 4. Deploy and Determine DON STANLEY | @3rhinomedia | Fall 2012
  • 15. Discovery: Most Important D The Law of the Vital Few – aka Pareto’s Principle Why do most organizations fail? Let’s take a look …
  • 16. Law of the Unvital Many
  • 17. Discovery: Questions to Consider TARGET/TARGET ACTION: What is your target? Why are you creating this site? Sales? Contacts? Build Audience? Thought Leader? Build Brand?
  • 18. Discovery: Questions to Consider TARGET/TARGET ACTION: What is your target? Why are you creating this site? Sales? Contacts? Build Audience? Thought Leader? Build Brand? KEY AUDIENCE: Please list your audiences. Who is the most critical audience you need to connect with? Please describe the most important visitors? How often are they online? What do they use the web for? Connections?
  • 19. Discovery: Questions to Consider TARGET/TARGET ACTION: What is your target? Why are you creating this site? Sales? Contacts? Build Audience? Thought Leader? Build Brand? KEY AUDIENCE: Please list your audiences. Who is the most critical audience you need to connect with? Please describe the most important visitors? How often are they online? What do they use the web for? Connections? PROBLEM SOLVING: What problem does your audience solve by coming to your site? What do they get?
  • 20. Discovery: Questions to Consider TARGET/TARGET ACTION: What is your target? Why are you creating this site? Sales? Contacts? Build Audience? Thought Leader? Build Brand? KEY AUDIENCE: Please list your audiences. Who is the most critical audience you need to connect with? Please describe the most important visitors? How often are they online? What do they use the web for? Connections? PROBLEM SOLVING: What problem does your audience solve by coming to your site? What do they get? ACTIONS: What activities do they need to need to take to achieve their goals? (watch a video, sign up for email, download something, etc.)
  • 21. Discovery: Questions to Consider TARGET/TARGET ACTION: What is your target? Why are you creating this site? Sales? Contacts? Build Audience? Thought Leader? Build Brand? KEY AUDIENCE: Please list your audiences. Who is the most critical audience you need to connect with? Please describe the most important visitors? How often are they online? What do they use the web for? Connections? PROBLEM SOLVING: What problem does your audience solve by coming to your site? What do they get? ACTIONS: What activities do they need to need to take to achieve their goals? (watch a video, sign up for email, download something, etc.) BUILD AUDIENCE: What is the best way to share this with your key audience? How do you promote your site?
  • 22. Design CRAP: Contrast CONTRAST - Making key elements stand out with color, size, shape, placement. What does contrast do? • It provides a road map of what’s important • It guides the users eye, swiftly and effortlessly • It differentiates elements so readers know what you think is important • It brings out dominant elements • It mutes lesser elements • It creates dynamism Think google.com
  • 23. Design CRAP: Contrast Clutter and confusion are failures of design, not attributes of information” -- Ed Tufte CONTRAST - Making key elements stand out with color, size, shape, It guides the users eye, swiftly and effortlessly It differentiates elements It brings out dominant elements It mutes lesser elements It creates dynamism Think google.com
  • 24. Design CRAP: Contrast Clutter and confusion are failures of design, not attributes of information” -- Ed Tufte CONTRAST - Making key elements stand out with color, size, shape, It guides the users eye, swiftly and effortlessly It differentiates elements It brings out dominant elements It mutes lesser elements It creates dynamism Think google.com
  • 25. Design CRAP: Contrast Clutter and confusion are failures of design, not attributes of information” -- Ed Tufte CONTRAST - Making key elements stand out with color, size, shape, It guides the users eye, swiftly and effortlessly It differentiates elements It brings out dominant elements It mutes lesser elements It creates dynamism Think google.com
  • 26. Design CRAP: Repetition REPETITION - repeating the use of various elements such as color, size, layout, typefaces, image styles to convey meaning. How does this apply to navigation? Headers? Multiple pages?
  • 27. Design CRAP: Contrast Clutter and confusion are failures of design, not attributes of information” -- Ed Tufte CONTRAST - Making key elements stand out with color, size, shape, It guides the users eye, swiftly and effortlessly It differentiates elements It brings out dominant elements It mutes lesser elements It creates dynamism Think google.com
  • 28. Design CRAP: Alignment ALIGNMENT - Alignment is another way of creating associations between visual elements, which help users quickly understand the relationships of objects on a page.
  • 29. Design CRAP: Contrast Clutter and confusion are failures of design, not attributes of information” -- Ed Tufte CONTRAST - Making key elements stand out with color, size, shape, It guides the users eye, swiftly and effortlessly It differentiates elements It brings out dominant elements It mutes lesser elements It creates dynamism Think google.com
  • 31. Design CRAP: Proximity PROXIMITY - Elements that are related should be visually connected. Likewise, elements that are not related should be visually separated. Use whitespace, colors, backgrounds, etc. Let’s look at an example of the principles in action.
  • 32. About copy Optimizr analyzes your web page or entire website and then transforms convoluted table structures and tagless content into lightweight, CSS positioned div layouts and semantic markup. It’s 2.0-licious! One-click Optimizing! Optimizr’s functions are automatic and require no knowledge of html or css. Registration copy Create an account >> Individual Level For individual users with one static website. Learn more >> Pro Level For individual users with multiple static websites. Learn more >> Enterprise Level For users with CMS-driven websites. Learn more >>