This document discusses online collaboration tools and their use in design projects. It begins by outlining trends in design moving away from individual creators towards collaborative teams. Online tools provide opportunities for asynchronous interaction, networking, and combining abilities across stakeholders. Key challenges include organizing information, facilitating interaction, and enhancing communication. Different collaboration models are described such as libraries, solicitation, teams, and communities. Brainstorming approaches encourage generating and building on ideas. Guidelines for online collaboration include developing clear problems, diverse groups, and evaluating ideas. The document concludes by outlining requirements for a final project to design a website to facilitate online collaboration in design domains.
2. Collaboration
• Trend: design teams
– Death of the ‘lone creator’ (myths: inspiration, illumination…)
• Complex projects, many stakeholders
• Asynchronous interaction
• Networking
– Common ground, design rationale, project management
• Potential advantages
– Build on ideas, people enjoy working in groups (?), combine abilities…
• Potential disadvantages
– Misunderstanding, no coordination, no shared goals, distraction, free-
riding…
3. Challenges
• Support systems
– Provide control and feedback
– Facilitate interaction
– Motivate participation
– Process contributions
– Enhance communication
– Combine media & sources
– Enrich shared knowledge
• The main challenge for web collaboration
– Organise and structure information and tasks into a
coherent system that improves collaboration
5. Key Characteristics
• Topic or problem • Anonymity
• Participants’ • Trust
background • Mobility
• Goals and tasks • Recognition
• Group size • Etc…
• Time allocated
• Available media
• Infrastructure
11. Online tools
• • Navigation
Registration
• – By Category
Discussion forums
– By Author
• Rating
– By Time
• Comments – By Rating
• Forward articles • Chat
• Sorting tools • Customise web page
• Images upload • News (aggregator)
• FAQ • Statistics
• Bulletins & mailing lists • Polls
• Archives • Calendar of events
• External resources
12. “Brainstorming”
• A semi-structured approach for producing ideas
• Can be done individually or in a group (or mixed)
• Participants are encouraged to
– Generate as many ideas as possible (quantity over
quality)
– Share their ideas publicly
– Avoid evaluating / criticisms
– Build on others’ ideas
– Maximise divergent ideas
13. B’storming Guidelines
• Develop a clear statement of the problem
• Groups of six to twelve participants
• Select a diverse group (diff. backgrounds)
• Provide sample existing solutions
• Time sessions (~30 min.)
• Have an evaluation stage: rank ideas, then
continue with b’storming
• Compare to ideas from previous b’storming
groups
14. • Important:
– Dissent can be good (criticism by a minority)
– Potential production-blocking (people are
interrupted by others’ ideas)
– Anonymity is preferred, but recognition of
good ideas yields best results
– Groups naturally tend to converge (rapidly)
– Sessions need to be short
– Recording, archiving and retrieving ideas from
multiple sessions is preferred
– An initial individual stage followed by a later
group sessions may be the best strategy
17. Collaboration Models
• Library
– A repository which provides access to common content or data
• Solicitation
– Requests from a small set of leaders and multiple respondents
• Team
– Members share a few common objectives and a stake in their
success
• Community
– Members have general common interests, are often self-
grouping (aggregate), and transparently share information
• Process Support
– Focus is on task, not people. Use of collaboration technologies
in workflow processes
• (Butler and Coleman: www.collaborate.com)
20. Review of an online collab web site
• Select an existing Online Collaboration web site
(from the list provided here or another one)
• Write a 3-page review (plus optional screenshots
or figures) analysing (not describing):
– Activities supported (tools)
– Possible extensions or improvements
• Provide URL, title, and description of web site
• Submit a pdf file (max 2MB) named: lastname.pdf. No
Word files, no zip files, no rar files, no html files…
22. A Design Collaboration Web Site
• Topic: “Online Collaboration in Design”
• Aim: To facilitate collaboration between people in shared
design projects (designers only, or designers and clients,
or designers and engineers, etc).
• Objective: To provide information and tools that enable
collaboration & participation
• You select:
– The design domain or task
– The collaboration model
– Target audience
– Web Site character
– Applications and resources
• May adopt tools from existing web sites or be original
(brainstorming support, etc).
23. Criteria
• Can be done by individuals or groups
• Can implement existing tools (JS, PHP,
SQL, etc) but originality is preferred
(adaptation, customisation)
• Can use existing design templates
(XHTML, CSS) but originality is preferred
(adaptation, customisation)
• Marking criteria will include visual aspect,
content, and functionality
24. Requirements
Required from groups of 2:
Required from all:
• Calendar of events
2. Project report
• Page customisation
3. Mockups
• Statistics
4. Home page
5. Article pages • Topic resources (pdf, other
media)
6. Site map
• Link repository
7. Gallery of images
8. Discussion section Required from groups of 3:
9. Contact form • Chat
• File upload
• News
• Polls
• Rating system
• (Surprise)