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Dutch government perspectives
on procurement

 Walter van Holst

                              nd
 Open World Forum, September 22 , 2011
Programme

            ●   Introduction
            ●   Nederland Open in Verbinding/Netherlands Open in
                Connection
            ●   What works/doesn't work?
            ●   How can cooperation between OSS communities and
                government be improved
            ●   How can OSS communities benefit from public
                procurement
For the sake of disclosure

           ●   Legal consultant at Mitopics (http://www.mitopics.nl
           ●   Seconded part-time to NOiV (http://www.noiv.nl)
           ●   Vice-president of EDRi (http:www.edri.org)
Netherlands Open in Connection
(not my translation)
          ●   Dutch government programme, started in 2007:
              ●   Improving interoperability
              ●   Vendor lock-in reduction
              ●   Level playing field on the software market


              ●   19 so called “lines of action”
              ●   Programme office
              ●   Programme ends in fall 2011
Context

          ●   Growing need for flexibility
               ●   e-Government
               ●   Demographics
          ●   Unbalanced relationship between government and
              vendors
          ●   Public sector usage of closed standards influences
              private sector:
               ●   Example: Internet Explorer only websites
Lines of action

            ●   By 2010 every governmental body has established a
                policy on OS & OSS


            ●   OS shall be required in procurement


            ●   A “powerful impulse” to OSS by affirmative action


            ●   Comply or explain


            ●   Line 15: policy on releasing software developed for
                governmental bodies as OSS
Interoperability through open standards
 ●   The standard is adopted and will be maintained by a not-for-profit
     organisation, and its ongoing development occurs on the basis of an
     open decision-making procedure available to all interested parties
     (consensus or majority decision etc.).
     The standard has been published and the standard specification
     document is available either freely or at a nominal charge. It must be
     permissible to all to copy, distribute and use it for no fee or at a nominal
     fee.
 ●   The intellectual property - i.e. patents possibly present - of (parts of)
     the standard is made irrevocably available on a royalty- free basis.
House of Thorbecke

          ●   Centralised:
              ●   14 ministries
              ●   Autonomous administrative agencies
              ●   Agencies & Services


          ●   Decentralised:
              ●   12 provinces (also vote for the Senate)
              ●   430 municipalities
              ●   26 water management authorities
Outside the House of Thorbecke

           ●   Over 5000 primary schools
           ●   Secondary education (about 1300 schools)
           ●   Tertiary education:
               ●   14 universities + 40 other institutes of higher
                   education


           ●   Hospitals
           ●   Healthcare institutes (long term care)
IT expertise in municipalities

            ●   The typical IT department in a municipality is about 3-
                5 FTE
            ●   The IT department will be part of facilities
            ●   The head of the IT department usually has a
                technically oriented trade education + Microsoft
                certificates
Lessons learned (1/2)

    ●      this is more than ('simply') an ICT issue:
              politicians and administration must be convinced,
              procurement staff must be informed (educated?)
    ●      requirements for tenders must be accurately detailed,
              formats and text examples are welcomed
    ●      policy ('comply or explain') is merely the starting point,
              implementation of standards is an ongoing proces
              and requires effort and endurance of all parties




09/22/11                                                                11
Lessons learned (2/2)

●   development and management of (open) standards
      requires involvement and flexibility of all parties
    ●      especially for semantic standards, require::
         agreement upon definitions (↔ legislation)
           ●

       ● any change in policy, law etc. may affect standards

●   substantial benefits for interoperability: semantic standards




09/22/11                                                        12
What doesn't work? (1/3)

           ●   Telling people that Microsoft is the problem
               ●   (likewise about Oracle)
           ●   Saying that OpenOffice.org is better than Microsoft
               Office
           ●   Saying that free software fixes all your IT problems
           ●   Assuming that people care about IT
What doesn't work (2/3)

           ●   Assuming that IT in government is operating
               smoothly and is managed professionally
           ●   Assuming that strategy automatically translates into
               tactical and operational actions
           ●   Implementing free software without considering
               dependencies on proprietary standards
What doesn't work (3/3)

           ●   Telling people that their tendering practices are lousy
               without providing alternatives/praising good ones
           ●   Claiming OSS is cheaper when we just don't know
               the costs of the current systems
           ●   Claiming OSS is cheaper when licensing costs are
               less than 10% of IT-expenditures
What works? (1/3)
          ●   Explaining necessity of open standards and
              usefulness of open source software
          ●   Having a roadmap towards vendor independence
              ●   (and proper enterprise architectures)
          ●   Communication
What works (2/3)

           ●   Improving procurement practices
           ●   Great interest in sharing code among governmental
               institutions (reuse)
           ●   Creation and maintenance of new (semantic) open
               standards
           ●   Communication
What works? (3/3)

           ●   Organic approach to change
           ●   Procurement is a potential ally
           ●   Clear goals:
               ●   Agility through vendor independence
           ●   Communication
What are genuine obstacles?

           ●   Lack of coordination between process 'owners', IT
               and procurement
           ●   We only want applications running on ACME
               databases
           ●   HR may have gotten its 'best practices' to assess
               employee performance from ACME corporation
           ●   This is about organisational change, not about
               technology
           ●   Non-specific reference architectures
           ●   IT is not necessarily perceived as strategic in public
               administration
           ●   Has anyone actually read the Microsoft font licenses?
How can coordination with communities be
improved?
           ●   Participation in a community requires
               skills/knowledge valued by other community
               members
           ●   System integrators can add value to the interaction
               between end-users and communities
           ●   Communities of like-minded user organisations
How can communities benefit from public
procurement
           ●   Mostly: they can't
Questions?

               ●   walter.holst@noiv.nl or w.van.holst@mitopics.nl
               ●   +31 70-8887952
               ●   http://www.noiv.nl or http://www.mitopics.nl




09/22/11       Nederland Open in Verbinding                          22

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Community SUmmit: Legal & Licensing / Public procurement of open source software / Walter van Holst

  • 1. Dutch government perspectives on procurement Walter van Holst nd Open World Forum, September 22 , 2011
  • 2. Programme ● Introduction ● Nederland Open in Verbinding/Netherlands Open in Connection ● What works/doesn't work? ● How can cooperation between OSS communities and government be improved ● How can OSS communities benefit from public procurement
  • 3. For the sake of disclosure ● Legal consultant at Mitopics (http://www.mitopics.nl ● Seconded part-time to NOiV (http://www.noiv.nl) ● Vice-president of EDRi (http:www.edri.org)
  • 4. Netherlands Open in Connection (not my translation) ● Dutch government programme, started in 2007: ● Improving interoperability ● Vendor lock-in reduction ● Level playing field on the software market ● 19 so called “lines of action” ● Programme office ● Programme ends in fall 2011
  • 5. Context ● Growing need for flexibility ● e-Government ● Demographics ● Unbalanced relationship between government and vendors ● Public sector usage of closed standards influences private sector: ● Example: Internet Explorer only websites
  • 6. Lines of action ● By 2010 every governmental body has established a policy on OS & OSS ● OS shall be required in procurement ● A “powerful impulse” to OSS by affirmative action ● Comply or explain ● Line 15: policy on releasing software developed for governmental bodies as OSS
  • 7. Interoperability through open standards ● The standard is adopted and will be maintained by a not-for-profit organisation, and its ongoing development occurs on the basis of an open decision-making procedure available to all interested parties (consensus or majority decision etc.). The standard has been published and the standard specification document is available either freely or at a nominal charge. It must be permissible to all to copy, distribute and use it for no fee or at a nominal fee. ● The intellectual property - i.e. patents possibly present - of (parts of) the standard is made irrevocably available on a royalty- free basis.
  • 8. House of Thorbecke ● Centralised: ● 14 ministries ● Autonomous administrative agencies ● Agencies & Services ● Decentralised: ● 12 provinces (also vote for the Senate) ● 430 municipalities ● 26 water management authorities
  • 9. Outside the House of Thorbecke ● Over 5000 primary schools ● Secondary education (about 1300 schools) ● Tertiary education: ● 14 universities + 40 other institutes of higher education ● Hospitals ● Healthcare institutes (long term care)
  • 10. IT expertise in municipalities ● The typical IT department in a municipality is about 3- 5 FTE ● The IT department will be part of facilities ● The head of the IT department usually has a technically oriented trade education + Microsoft certificates
  • 11. Lessons learned (1/2) ● this is more than ('simply') an ICT issue: politicians and administration must be convinced, procurement staff must be informed (educated?) ● requirements for tenders must be accurately detailed, formats and text examples are welcomed ● policy ('comply or explain') is merely the starting point, implementation of standards is an ongoing proces and requires effort and endurance of all parties 09/22/11 11
  • 12. Lessons learned (2/2) ● development and management of (open) standards requires involvement and flexibility of all parties ● especially for semantic standards, require:: agreement upon definitions (↔ legislation) ● ● any change in policy, law etc. may affect standards ● substantial benefits for interoperability: semantic standards 09/22/11 12
  • 13. What doesn't work? (1/3) ● Telling people that Microsoft is the problem ● (likewise about Oracle) ● Saying that OpenOffice.org is better than Microsoft Office ● Saying that free software fixes all your IT problems ● Assuming that people care about IT
  • 14. What doesn't work (2/3) ● Assuming that IT in government is operating smoothly and is managed professionally ● Assuming that strategy automatically translates into tactical and operational actions ● Implementing free software without considering dependencies on proprietary standards
  • 15. What doesn't work (3/3) ● Telling people that their tendering practices are lousy without providing alternatives/praising good ones ● Claiming OSS is cheaper when we just don't know the costs of the current systems ● Claiming OSS is cheaper when licensing costs are less than 10% of IT-expenditures
  • 16. What works? (1/3) ● Explaining necessity of open standards and usefulness of open source software ● Having a roadmap towards vendor independence ● (and proper enterprise architectures) ● Communication
  • 17. What works (2/3) ● Improving procurement practices ● Great interest in sharing code among governmental institutions (reuse) ● Creation and maintenance of new (semantic) open standards ● Communication
  • 18. What works? (3/3) ● Organic approach to change ● Procurement is a potential ally ● Clear goals: ● Agility through vendor independence ● Communication
  • 19. What are genuine obstacles? ● Lack of coordination between process 'owners', IT and procurement ● We only want applications running on ACME databases ● HR may have gotten its 'best practices' to assess employee performance from ACME corporation ● This is about organisational change, not about technology ● Non-specific reference architectures ● IT is not necessarily perceived as strategic in public administration ● Has anyone actually read the Microsoft font licenses?
  • 20. How can coordination with communities be improved? ● Participation in a community requires skills/knowledge valued by other community members ● System integrators can add value to the interaction between end-users and communities ● Communities of like-minded user organisations
  • 21. How can communities benefit from public procurement ● Mostly: they can't
  • 22. Questions? ● walter.holst@noiv.nl or w.van.holst@mitopics.nl ● +31 70-8887952 ● http://www.noiv.nl or http://www.mitopics.nl 09/22/11 Nederland Open in Verbinding 22