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Strategic innovation in a local context
nearly the end of the workshop for this year, and you must be a little tired....
content local innovation in a recession DevCSI and the developer community the strategic developer web-managers and local developers working together
technical innovation
is local IT expertise a  sunk cost  or an  investment ?
cost or investment? IT often regarded as a sunk cost in HEIs.... ...but a capacity for technical innovation is a strategic resource which needs investment in the institution in the sector maintaining the capacity for technical innovation is, itself, an  investment   outsourcing IT has a  cost reduced capacity to innovate
what do the following have in common? Colgate 1806 Lilly 1876 (invented concept of prescription drugs) General Electric 1892 Hershey’s 1894 Microsoft 1975 3M 1902 Black and Decker 1910
“ successful companies innovate in a down market ”
“ Established companies sometimes perceive disruptive innovation to be risky. But success is possible. In fact, the  greater risk  comes from assuming that  business as usual  will allow companies to achieve their  strategic aims ....” Scott Anthony,  Can Established Companies Disrupt? http://blogs.hbr.org/anthony/2008/12/can_established_companies_disr.html http://blogs.hbr.org/anthony/2008/12/can_established_companies_disr.html
innovation happens in a  local  context
how established orgs innovate “Put the  customer , and their important, unsatisfied job-to-be-done at the centre of the  innovation  equation” local context, customer facing “Embrace simplicity,  convenience , and affordability” local context, convenience “Create  organisational  space for  disruptive  growth” invest locally in capacity to innovate “Consider  innovation  levers  beyond  features & functions” “Become world class at  testing, iterating  &  adjusting ” local integration, tweaking SaaS, rapid innovation Scott Anthony,  Can Established Companies Disrupt? http://blogs.hbr.org/anthony/2008/12/can_established_companies_disr.html http://blogs.hbr.org/anthony/2008/12/can_established_companies_disr.html
is this possible without a local capacity to do technical innovation? given limited resources, how do we make the most of what local technical expertise we do have?
 
DevCSI building capacity among HE developers cost-effective training community-based peer support raising the profile of developers within H/FEIs showcasing the technical innovation of HE developers dev8D - like IWMW for developers :-)
stakeholder survey 495 respondents including developers, their managers, IT directors, vendors, funders, users (academics, librarians, researchers) 75%+ agreement that local developers  understand the local context  and act as a  bridge  between remote service providers, open source communities, and local end users, and  add value by integrating into local contexts 75% agreement that local developers  work closely with end users  to deliver innovation (more work needed though) 70% agreement that local developers are  undervalued  as evidenced by short term contracts, lack of professional development or career opportunities and poor management
barn-raising
events! engaging developers with  open source  software developing for the  mobile web dev8D pair programming reading list  hackday Open  Repositories  developer challenges developing  phone  based applications agile prototyping  techniques workflow  tools OER  hackday eBook/ePub  Hackday
building stuff together building stuff as free-form R&D doing so in a very open environment contributing ideas
building capacity
the manager’s view "They gained a huge amount. They came back very enthusiastic and full of good ideas. It did a great deal for morale and motivation…. It's a very powerful thing when your peers say that you are doing something the best," “...decided to use the momentum of Dev8D to move forward with agile working and the List8D project by providing the development team with two very important assets: physical and mental space.”
the power of networks peer-peer training (£85K at one 2 day event!) collaborative development pooling of expertise knowledge-transfer to non-developers (librarians,  web managers , researchers)
value for money! having  local/institutional developer resource  available is valuable that local resource, while limited, can be backed-up by a  community of peers a well connected community of developers is  greater than the sum of its parts ! developers can  empower users
responsive  innovation agile & embedded frequent F2F between developers & users - finely tuned & tailored solutions responsive -  perpetual beta small, responsive incremental changes are possible “ if you want to keep incrementally improving the user experience then you need to retain a local capacity to do this” gluing -  the day job! (AKA  enterprise integration ) from  gluing  locally installed vendor software to gluing SaaS bespoke interfaces on common platforms innovation happens in a  local context
strategic developer
case of the missing career path
a strategic role
student as producer? Lincoln University (Mike Neary, Joss Winn) Students actively innovating for the University, with official  blessing and strategic investment
finally...
web managers and developers, sitting in a tree....?
integration....
...means the Web
devs & web management URLs have become more important to developers good management  of URLs is going to become very important there is some convergence between CMS and  application platform -  e.g. Drupal tension between the desire to hide complexity from the user (e.g. Google Chrome disguising the ‘location bar’) and good practice on the read/write web - making URLs ‘cool’ and ‘hackable’
“linking you” Research on how institutions currently arrange their identifiers URI 101 Recommendations  & data model Space-time domains and institutional URIs http://lncn.eu/toolkit
open institutional data Open Data and the Institutional Web at IWMW 2011 Chris Gutteridge
key information sets together with the general trend towards open data, KIS is likely to drive better information management practice in HEIs
the mobile campus
your local developer might just be a  super-hero  - get to know them just in case!
thank you http://devcsi.ukoln.ac.uk/ [email_address] and thanks to Marieke and Brian!
image credits All images (c) Paul Walk and licensed CC-BY except for: General Electric: http://www.flickr.com/photos/ooocha/2780071340/sizes/s/in/photostream/ Colgate: http://www.flickr.com/photos/roadsidepictures/3909708551/sizes/s/in/photostream/ Microsoft: http://www.flickr.com/photos/techshownetwork/2961688276/sizes/s/in/photostream/ 3M: http://www.flickr.com/photos/roadsidepictures/42905995/sizes/s/in/photostream/ Black & Decker: http://www.flickr.com/photos/toolstop/4514199590/sizes/s/in/photostream/ Cook book: http://www.flickr.com/photos/bigcrow/3381550945/

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The Strategic Developer

  • 1. Strategic innovation in a local context
  • 2. nearly the end of the workshop for this year, and you must be a little tired....
  • 3. content local innovation in a recession DevCSI and the developer community the strategic developer web-managers and local developers working together
  • 5. is local IT expertise a sunk cost or an investment ?
  • 6. cost or investment? IT often regarded as a sunk cost in HEIs.... ...but a capacity for technical innovation is a strategic resource which needs investment in the institution in the sector maintaining the capacity for technical innovation is, itself, an investment outsourcing IT has a cost reduced capacity to innovate
  • 7. what do the following have in common? Colgate 1806 Lilly 1876 (invented concept of prescription drugs) General Electric 1892 Hershey’s 1894 Microsoft 1975 3M 1902 Black and Decker 1910
  • 8. “ successful companies innovate in a down market ”
  • 9. “ Established companies sometimes perceive disruptive innovation to be risky. But success is possible. In fact, the greater risk comes from assuming that business as usual will allow companies to achieve their strategic aims ....” Scott Anthony, Can Established Companies Disrupt? http://blogs.hbr.org/anthony/2008/12/can_established_companies_disr.html http://blogs.hbr.org/anthony/2008/12/can_established_companies_disr.html
  • 10. innovation happens in a local context
  • 11. how established orgs innovate “Put the customer , and their important, unsatisfied job-to-be-done at the centre of the innovation equation” local context, customer facing “Embrace simplicity, convenience , and affordability” local context, convenience “Create organisational space for disruptive growth” invest locally in capacity to innovate “Consider innovation levers beyond features & functions” “Become world class at testing, iterating & adjusting ” local integration, tweaking SaaS, rapid innovation Scott Anthony, Can Established Companies Disrupt? http://blogs.hbr.org/anthony/2008/12/can_established_companies_disr.html http://blogs.hbr.org/anthony/2008/12/can_established_companies_disr.html
  • 12. is this possible without a local capacity to do technical innovation? given limited resources, how do we make the most of what local technical expertise we do have?
  • 13.  
  • 14. DevCSI building capacity among HE developers cost-effective training community-based peer support raising the profile of developers within H/FEIs showcasing the technical innovation of HE developers dev8D - like IWMW for developers :-)
  • 15. stakeholder survey 495 respondents including developers, their managers, IT directors, vendors, funders, users (academics, librarians, researchers) 75%+ agreement that local developers understand the local context and act as a bridge between remote service providers, open source communities, and local end users, and add value by integrating into local contexts 75% agreement that local developers work closely with end users to deliver innovation (more work needed though) 70% agreement that local developers are undervalued as evidenced by short term contracts, lack of professional development or career opportunities and poor management
  • 17. events! engaging developers with open source software developing for the mobile web dev8D pair programming reading list hackday Open Repositories developer challenges developing phone based applications agile prototyping techniques workflow tools OER hackday eBook/ePub Hackday
  • 18. building stuff together building stuff as free-form R&D doing so in a very open environment contributing ideas
  • 20. the manager’s view "They gained a huge amount. They came back very enthusiastic and full of good ideas. It did a great deal for morale and motivation…. It's a very powerful thing when your peers say that you are doing something the best," “...decided to use the momentum of Dev8D to move forward with agile working and the List8D project by providing the development team with two very important assets: physical and mental space.”
  • 21. the power of networks peer-peer training (£85K at one 2 day event!) collaborative development pooling of expertise knowledge-transfer to non-developers (librarians, web managers , researchers)
  • 22. value for money! having local/institutional developer resource available is valuable that local resource, while limited, can be backed-up by a community of peers a well connected community of developers is greater than the sum of its parts ! developers can empower users
  • 23. responsive innovation agile & embedded frequent F2F between developers & users - finely tuned & tailored solutions responsive - perpetual beta small, responsive incremental changes are possible “ if you want to keep incrementally improving the user experience then you need to retain a local capacity to do this” gluing - the day job! (AKA enterprise integration ) from gluing locally installed vendor software to gluing SaaS bespoke interfaces on common platforms innovation happens in a local context
  • 25. case of the missing career path
  • 27. student as producer? Lincoln University (Mike Neary, Joss Winn) Students actively innovating for the University, with official blessing and strategic investment
  • 29. web managers and developers, sitting in a tree....?
  • 32. devs & web management URLs have become more important to developers good management of URLs is going to become very important there is some convergence between CMS and application platform - e.g. Drupal tension between the desire to hide complexity from the user (e.g. Google Chrome disguising the ‘location bar’) and good practice on the read/write web - making URLs ‘cool’ and ‘hackable’
  • 33. “linking you” Research on how institutions currently arrange their identifiers URI 101 Recommendations & data model Space-time domains and institutional URIs http://lncn.eu/toolkit
  • 34. open institutional data Open Data and the Institutional Web at IWMW 2011 Chris Gutteridge
  • 35. key information sets together with the general trend towards open data, KIS is likely to drive better information management practice in HEIs
  • 37. your local developer might just be a super-hero - get to know them just in case!
  • 38. thank you http://devcsi.ukoln.ac.uk/ [email_address] and thanks to Marieke and Brian!
  • 39. image credits All images (c) Paul Walk and licensed CC-BY except for: General Electric: http://www.flickr.com/photos/ooocha/2780071340/sizes/s/in/photostream/ Colgate: http://www.flickr.com/photos/roadsidepictures/3909708551/sizes/s/in/photostream/ Microsoft: http://www.flickr.com/photos/techshownetwork/2961688276/sizes/s/in/photostream/ 3M: http://www.flickr.com/photos/roadsidepictures/42905995/sizes/s/in/photostream/ Black & Decker: http://www.flickr.com/photos/toolstop/4514199590/sizes/s/in/photostream/ Cook book: http://www.flickr.com/photos/bigcrow/3381550945/