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Vijeesh resume dec 2016

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VIJEESH N K

Vijeesh N K is an experienced quality assurance and process control professional seeking a role in electronics and telecommunications engineering. He has over 10 years of experience in mobile phone production, quality control, and servicing. He is Six Sigma Green Belt certified and has expertise in quality tools like 5S, FMEA, SPC, and ISO/TS16949. His previous roles include leading quality engineering at Le EcoSystems and quality control process roles at Samsung.

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VIJEESH.N.K House No:518/1,3rd Floor,Door No:17 : +91 8800403237 Nisarga Layout,1st Cross,2nd A Main : nkvijeesh@gmail.com Doddenakkundi, Bengaluru-560037 Seeking assignments in Electronics& Telecommunication Engineering in the domain of MobilePhoneProduction,Training,Servicingand QualityAssurance/Control. Professional Snapshot  SixSigmaGreen Belt Certified professional with over 10 years’ experience in Mobile Phone Production, Training, Process Quality Control, Quality Assurance and Servicing in Electronics Manufacturing, Servicing and Development industry.  Hands on experience in Applying Pro-3M, 5S, 3R and Quality Tools.  Trained on 6’S, PPM, ESD, MSD, PDCA  Good Communication, Interpersonal, Documentation and Presentation skills. Experience Forte May’2016 Le EcoSystemsTechnologies,Bangalore Lead Engineer-ProductQuality Responsibilities:  Monitor After-SalesQualitystatus of Smart Devicesand follow up quality issues by working closely and effectively withIndia local After-Sales team and R&D team in Beijing and push on continuous improvement.  Workwith India localAfter-Sales team foraccurate and timely After-Sales Quality data output on Call Center, Service Center and User Experience Center aspects.  Quality issues followingup and updates, organize After-Sales Quality status reviewing activity with India local After-Sales team.  To establish overseas Smart DeviceProductQualityAssurance plan and ProductQuality target, to develop and standardize QualityControl process in design phase.  Design Quality status following up in design phase, being responsible for hardware, mechanical, manufacturing related quality, driving resolution forquality issue to meet quality target.  Creating and optimizing quality related processes, specification.  Resolve the main quality issue happened during ProductManufacturing and after sales phase.  Preparing DeviceQuality weekly reports and review with team management.  Responsible forEarly Warning Process (EWP)Analysis and prepare Analysis report.  Responsible forraising Corrective Action PreventiveActions(CAPA)Cases.  Responsible fordirect R&D interaction forproduct issues and discuss the ongoing progress to team management.  Responsible forfailure analysis and feedbackto R&D and provide technical support to After-Sales team.  Responsible forASC Audit and verify root cause of issues. Aug’2011to May2016 SamsungIndiaElectronics Ltd.,Noida ProcessQuality Control Responsibilities: QualityAssurance  Responsible fornew models and running models After-MarketQualitymonitoring through Quality Information System.  After Market Quality Data analysis and DefectRate monitoring.  Root Cause Analysis (RCA)of market defectsamples & Counter-Measure preparation.  Improvement proposals for mobile hardware design change.  Technical training to service engineers and technical training bulletins and training guide release.  Service Center audit, training & improvement proposals.
ProcessQualityControl  Act as a champion for problem solving and correctiveand preventive action (CAPA) implementation.  Coordinate production and Quality to ensure the production planning is aligned with Quality standards.  SOP documentation, review,approval and implementation.  Responsible forECN(Engineering Change) implementation, documentation and monitoring.  Responsible forRoot cause analysis and CAPA for quality/process related concerns.  Maintaining SPC forall process and presenting improvement plans for daily and weekly quality meetings  Continuous monitoring the equipment false fail in MES using SPC tools.  Responsible fornew model or running model testing setup/program change/Equipment setup implementation. [wireless communication test set up for 2G,3G&4G LTE models].  Responsible forchecking of model wise process testing setup each production line (GSM, WCDMA, GPS, Wi-Fi Testing)  Implement & updated testing and writing programs of each production line &validation programs for new product development (Auto calibration, Call setup, Wi-Fi and GPS testing and IMEIwriting)  Root cause analysis of Equipment false fail in production line (Call testing, GPS & Wi-Fi testing).  Technical support to critical chip level repairing and troubleshooting by using Spectrum analyzer, DSO  Managed ISO/TS16949, and Quality Management system activities, including formation of correctiveand preventive action utilizing technique (FMEA,Causeandeffect).  Attending the weekly review meetings forthe new models & ECN’S and preparing the reports forinternal department assessment. Technical Support-Repair  Daily meeting with Repair team for the daily issues and Daily model closing.  Ensuring on time POcompletion in production line due to Repair and defect feedbackto concern Dept.  Monitoring the operator performance, absenteeism controland plan in advance forholidays to operator.  Preparing daily performance reports (Repair KPI, Repeat Repair, Component change, scrap and Inventory).  Monitoring worstdefects, ESD checksheets, Humidity/Temperature checksheets and Soldering iron and heat gun temperature.  Material management through SAP and Area Management (5s, 3R, and Pro3M).  Critical defect analysis withthe help of R&D team and Co-ordination with other departments to control the Defects. Mar’2010to Aug’2011 HCLInfo systems, New Delhi Technical Support/Training Responsibilities:  Maintain Nokia service supplier requirements and standards.  Responsible forMaintain Repair KPI’s like Repair Pending, Success Rate, TAT, Scrap and Return Rate.  Responsible forRepair Standard Updating & Manpower Management.  Daily meeting with Managers and share daily plans with Team members and Ensure Repair Status.  Components and StockManagement, Area Management (5S, 3R, 3M, ESD) Activities.  Technical Supporttocriticalchip level repairing and troubleshooting by using Spectrum analyzer, DSO  Ensure On Time Repair Completion withminimum scrap.  Preparing Daily Repair status and Inventory Reports.  Update Repair programs and RF Cal and SoftwareD/L Programs.  Imparted Technical TrainingtoServiceEngineers & Technicians regarding newly released models technical bulletins, service manuals & Productspecification manuals released by Nokia.  Involved in controlling the BER and bounce rate by providing debugging hints and proper diagnosing techniques to the technicians.  Formulated training materials for Nokia baseband structure & their evolution.  Responsible for following the Nokia online for any new software & data package released for different products and uploading them to the server.
Achievements:  Spearheaded various projects of NOKIA such as S2S, L3SO & BER by taking initiatives such reduction in repeat calls, increasing productivity and reducing the scrap rate.  Organized training program to increase the skill of engineers.  Devised & implemented quality improvement procedures to standardize operations and ensure operational & delivery excellence.  Played a vital role in taking corrective action to reduce repeat calls and organized service engineer skill development programs to improve customer satisfaction level. May’2006to Feb’2010 Britco &Bridco,Delhi Debugging Engineer Responsibilities:  ProvideTechnical support, BERanalysis and Training.  Conducting internal audits and training program to improve the efficiency of the process or procedure.  Major responsibilities in components level troubleshooting in all kind of Nokia phones, using high level instruments like GSM tester, DSO, Signal generator, Spectrum Analyzer etc...  Analyze the root cause of Repeat Repair, Corrective and produce report to the Manager.  Provideareal time solution to the rootcause of problem (criticaldefects) by complexleveltroubleshooting using manufacturer’s manual schematics and other documents.  Supervising and managing the Quality Assurance of all Technicians & Trainees.  Training, about new Technologies and Troubleshooting tips and updates.  Coordinating all functionsof T.R.C and staffs and prepare reports on daily incoming jobs and status of jobs.  SW & Hardware R&D Capability to Improve Service & Reduce Time. Accountabilities:  Capability of fast Trouble shooting and repairing of any brand mobile phone [Chip level L4 servicing]  Fast defect trouble shooting and repair capability by using multi-meter, smart tweezers, Hot air Gun and soldering Iron.  Quick grasping skill of new model circuit diagrams and repair process Trainings Attended  Six Sigma Green Belt Certification by TUV-SUD South Asia  Training in Rework and Repair of Electronic Assemblies  Training in ESD & EOS Control at Samsung India Electronics Ltd  Wireless communication test set training (Agilent 8960 And Anritsu series)  Nokia Level 4 service repairing process and troubleshooting Equipment’s Expertise  Agilent Oscilloscope DSO5032A Willtek Mobile phone tester 4403/3100  Agilent Spectrum Analyzer N9320B/N9010A GSM Tester CTS 55  Vernier Caliper, Dial Gauge, Hot Air gun Agilent 8960 wireless communication test set  Anritsu MT8820C BGA Machine (RD50 S3, PDR), Soldering Iron Skill and Expertise  Excellent Processand Quality management ability (Pareto Chart, control charts, Flow Chart, ISO system, PDCA, DMAIC,5S, process mapping, FMEA, Control plan and SPC/SQC etc.  Strong Root causes analysis and problem solving analytical skills, using 8D principle, 5 whys, Fishbone Diagram etc.  Good Understanding of Six Sigma, Lean Manufacturing, Kanban and Kaizan techniques.  MSA, Gage R&R, process performance analysis Cp and Cpk.
AcademicCredentials  Diploma in Electronics & Telecommunication Technology First Class with Distinction 76% (Dept. of TechnicalEducation, Kerala, India in 2006)  Vocational Higher Secondary Certificate in Computer Application withFirst class 85% (Dept. of higher secondary EducationKerala, India in 2003)  THSLC with ElectronicsTrade Certificate (10th) First class withdistinction 72% (Dept. of TechnicalEducation, Kerala, India in 2001) PERSONALDOSSIER  Full Name : Vijeesh N K  Date of birth : 27th November 1985  Sex : Male  Nationality : Indian  Marital Status : Married  Languages Known : English, Hindi, Malayalam & Tamil  Willing to relocate : Yes, Anywhere in India  Passport No & Expiry : N8495668 & 10th March 2026  Permanent Address : Vellacherry House, ChovvaPO,Mundayad, Kannur, Kerala Bengaluru VIJEESH N K

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Vijeesh resume dec 2016

  • 1. VIJEESH.N.K House No:518/1,3rd Floor,Door No:17 : +91 8800403237 Nisarga Layout,1st Cross,2nd A Main : nkvijeesh@gmail.com Doddenakkundi, Bengaluru-560037 Seeking assignments in Electronics& Telecommunication Engineering in the domain of MobilePhoneProduction,Training,Servicingand QualityAssurance/Control. Professional Snapshot  SixSigmaGreen Belt Certified professional with over 10 years’ experience in Mobile Phone Production, Training, Process Quality Control, Quality Assurance and Servicing in Electronics Manufacturing, Servicing and Development industry.  Hands on experience in Applying Pro-3M, 5S, 3R and Quality Tools.  Trained on 6’S, PPM, ESD, MSD, PDCA  Good Communication, Interpersonal, Documentation and Presentation skills. Experience Forte May’2016 Le EcoSystemsTechnologies,Bangalore Lead Engineer-ProductQuality Responsibilities:  Monitor After-SalesQualitystatus of Smart Devicesand follow up quality issues by working closely and effectively withIndia local After-Sales team and R&D team in Beijing and push on continuous improvement.  Workwith India localAfter-Sales team foraccurate and timely After-Sales Quality data output on Call Center, Service Center and User Experience Center aspects.  Quality issues followingup and updates, organize After-Sales Quality status reviewing activity with India local After-Sales team.  To establish overseas Smart DeviceProductQualityAssurance plan and ProductQuality target, to develop and standardize QualityControl process in design phase.  Design Quality status following up in design phase, being responsible for hardware, mechanical, manufacturing related quality, driving resolution forquality issue to meet quality target.  Creating and optimizing quality related processes, specification.  Resolve the main quality issue happened during ProductManufacturing and after sales phase.  Preparing DeviceQuality weekly reports and review with team management.  Responsible forEarly Warning Process (EWP)Analysis and prepare Analysis report.  Responsible forraising Corrective Action PreventiveActions(CAPA)Cases.  Responsible fordirect R&D interaction forproduct issues and discuss the ongoing progress to team management.  Responsible forfailure analysis and feedbackto R&D and provide technical support to After-Sales team.  Responsible forASC Audit and verify root cause of issues. Aug’2011to May2016 SamsungIndiaElectronics Ltd.,Noida ProcessQuality Control Responsibilities: QualityAssurance  Responsible fornew models and running models After-MarketQualitymonitoring through Quality Information System.  After Market Quality Data analysis and DefectRate monitoring.  Root Cause Analysis (RCA)of market defectsamples & Counter-Measure preparation.  Improvement proposals for mobile hardware design change.  Technical training to service engineers and technical training bulletins and training guide release.  Service Center audit, training & improvement proposals.
  • 2. ProcessQualityControl  Act as a champion for problem solving and correctiveand preventive action (CAPA) implementation.  Coordinate production and Quality to ensure the production planning is aligned with Quality standards.  SOP documentation, review,approval and implementation.  Responsible forECN(Engineering Change) implementation, documentation and monitoring.  Responsible forRoot cause analysis and CAPA for quality/process related concerns.  Maintaining SPC forall process and presenting improvement plans for daily and weekly quality meetings  Continuous monitoring the equipment false fail in MES using SPC tools.  Responsible fornew model or running model testing setup/program change/Equipment setup implementation. [wireless communication test set up for 2G,3G&4G LTE models].  Responsible forchecking of model wise process testing setup each production line (GSM, WCDMA, GPS, Wi-Fi Testing)  Implement & updated testing and writing programs of each production line &validation programs for new product development (Auto calibration, Call setup, Wi-Fi and GPS testing and IMEIwriting)  Root cause analysis of Equipment false fail in production line (Call testing, GPS & Wi-Fi testing).  Technical support to critical chip level repairing and troubleshooting by using Spectrum analyzer, DSO  Managed ISO/TS16949, and Quality Management system activities, including formation of correctiveand preventive action utilizing technique (FMEA,Causeandeffect).  Attending the weekly review meetings forthe new models & ECN’S and preparing the reports forinternal department assessment. Technical Support-Repair  Daily meeting with Repair team for the daily issues and Daily model closing.  Ensuring on time POcompletion in production line due to Repair and defect feedbackto concern Dept.  Monitoring the operator performance, absenteeism controland plan in advance forholidays to operator.  Preparing daily performance reports (Repair KPI, Repeat Repair, Component change, scrap and Inventory).  Monitoring worstdefects, ESD checksheets, Humidity/Temperature checksheets and Soldering iron and heat gun temperature.  Material management through SAP and Area Management (5s, 3R, and Pro3M).  Critical defect analysis withthe help of R&D team and Co-ordination with other departments to control the Defects. Mar’2010to Aug’2011 HCLInfo systems, New Delhi Technical Support/Training Responsibilities:  Maintain Nokia service supplier requirements and standards.  Responsible forMaintain Repair KPI’s like Repair Pending, Success Rate, TAT, Scrap and Return Rate.  Responsible forRepair Standard Updating & Manpower Management.  Daily meeting with Managers and share daily plans with Team members and Ensure Repair Status.  Components and StockManagement, Area Management (5S, 3R, 3M, ESD) Activities.  Technical Supporttocriticalchip level repairing and troubleshooting by using Spectrum analyzer, DSO  Ensure On Time Repair Completion withminimum scrap.  Preparing Daily Repair status and Inventory Reports.  Update Repair programs and RF Cal and SoftwareD/L Programs.  Imparted Technical TrainingtoServiceEngineers & Technicians regarding newly released models technical bulletins, service manuals & Productspecification manuals released by Nokia.  Involved in controlling the BER and bounce rate by providing debugging hints and proper diagnosing techniques to the technicians.  Formulated training materials for Nokia baseband structure & their evolution.  Responsible for following the Nokia online for any new software & data package released for different products and uploading them to the server.
  • 3. Achievements:  Spearheaded various projects of NOKIA such as S2S, L3SO & BER by taking initiatives such reduction in repeat calls, increasing productivity and reducing the scrap rate.  Organized training program to increase the skill of engineers.  Devised & implemented quality improvement procedures to standardize operations and ensure operational & delivery excellence.  Played a vital role in taking corrective action to reduce repeat calls and organized service engineer skill development programs to improve customer satisfaction level. May’2006to Feb’2010 Britco &Bridco,Delhi Debugging Engineer Responsibilities:  ProvideTechnical support, BERanalysis and Training.  Conducting internal audits and training program to improve the efficiency of the process or procedure.  Major responsibilities in components level troubleshooting in all kind of Nokia phones, using high level instruments like GSM tester, DSO, Signal generator, Spectrum Analyzer etc...  Analyze the root cause of Repeat Repair, Corrective and produce report to the Manager.  Provideareal time solution to the rootcause of problem (criticaldefects) by complexleveltroubleshooting using manufacturer’s manual schematics and other documents.  Supervising and managing the Quality Assurance of all Technicians & Trainees.  Training, about new Technologies and Troubleshooting tips and updates.  Coordinating all functionsof T.R.C and staffs and prepare reports on daily incoming jobs and status of jobs.  SW & Hardware R&D Capability to Improve Service & Reduce Time. Accountabilities:  Capability of fast Trouble shooting and repairing of any brand mobile phone [Chip level L4 servicing]  Fast defect trouble shooting and repair capability by using multi-meter, smart tweezers, Hot air Gun and soldering Iron.  Quick grasping skill of new model circuit diagrams and repair process Trainings Attended  Six Sigma Green Belt Certification by TUV-SUD South Asia  Training in Rework and Repair of Electronic Assemblies  Training in ESD & EOS Control at Samsung India Electronics Ltd  Wireless communication test set training (Agilent 8960 And Anritsu series)  Nokia Level 4 service repairing process and troubleshooting Equipment’s Expertise  Agilent Oscilloscope DSO5032A Willtek Mobile phone tester 4403/3100  Agilent Spectrum Analyzer N9320B/N9010A GSM Tester CTS 55  Vernier Caliper, Dial Gauge, Hot Air gun Agilent 8960 wireless communication test set  Anritsu MT8820C BGA Machine (RD50 S3, PDR), Soldering Iron Skill and Expertise  Excellent Processand Quality management ability (Pareto Chart, control charts, Flow Chart, ISO system, PDCA, DMAIC,5S, process mapping, FMEA, Control plan and SPC/SQC etc.  Strong Root causes analysis and problem solving analytical skills, using 8D principle, 5 whys, Fishbone Diagram etc.  Good Understanding of Six Sigma, Lean Manufacturing, Kanban and Kaizan techniques.  MSA, Gage R&R, process performance analysis Cp and Cpk.
  • 4. AcademicCredentials  Diploma in Electronics & Telecommunication Technology First Class with Distinction 76% (Dept. of TechnicalEducation, Kerala, India in 2006)  Vocational Higher Secondary Certificate in Computer Application withFirst class 85% (Dept. of higher secondary EducationKerala, India in 2003)  THSLC with ElectronicsTrade Certificate (10th) First class withdistinction 72% (Dept. of TechnicalEducation, Kerala, India in 2001) PERSONALDOSSIER  Full Name : Vijeesh N K  Date of birth : 27th November 1985  Sex : Male  Nationality : Indian  Marital Status : Married  Languages Known : English, Hindi, Malayalam & Tamil  Willing to relocate : Yes, Anywhere in India  Passport No & Expiry : N8495668 & 10th March 2026  Permanent Address : Vellacherry House, ChovvaPO,Mundayad, Kannur, Kerala Bengaluru VIJEESH N K