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UX Super Powers


Demian Borba

Product Manager, Adobe
@demianborba
10.17.15
@AdobeUX @demianborba
10.17.15
@AdobeUX @demianborba
10.17.15
@demianborba
10.17.15
@AdobeUX @demianborba
10.17.15
@demianborba
10.17.15
@AdobeUX @demianborba
What is UX Design?
“UX Design is the strategy in place to take a user from point A to point B.“
"The term UX as we know it was first introduced as a job title in 1995, when Don
Norman joined Apple as, upon his request, a “User Experience Architect.” The author
of the best-selling book The Design of Every Day Things, Norman is considered a
pioneer in user experience. He was thinking about the communication between
humans and tools long before he published the text in 1988.”
Source: http://blogs.adobe.com/creativecloud/defining-ux/
@demianborba
10.17.15
@AdobeUX @demianborba
http://adobe.ly/comet
10.17.15
@AdobeUX @demianborba
Creative Confidence
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@AdobeUX @demianborba
10.17.15
@AdobeUX @demianborba
100B
40W
SCHEMAS
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@AdobeUX @demianborba
MindsetFixed vs Growth
Praising abilities vs effort
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@AdobeUX @demianborba
Design Thinking
DESIGN

CHALLENGE
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@AdobeUX @demianborba@demianborba
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@AdobeUX @demianborba
Creative Confidence
Growth Mindset
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@AdobeUX @demianborba
What can be created
with Design Thinking?
PRODUCTS


SERVICES

EXPERIENCES
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@AdobeUX @demianborba
End Result
DESIRED #HumanValues
CAN BE BUILT #Technology

USEFUL #CanBecomeReal
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@AdobeUX @demianborba
The Team
@AdobeUX @demianborba
Picture: Part of #ProjectComet team, at Adobe MAX 2015
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@AdobeUX @demianborba
Which hats to wear?
THE ANTHROPOLOGIST
THE EXPERIMENTER
THE CROSS-POLLINATOR (T)
THE HURDLER
THE COLLABORATOR
THE DIRECTOR
THE EXPERIENCE ARCHITECT
THE SET DESIGNER

THE STORYTELLER
THE CAREGIVERSource: http://www.tenfacesofinnovation.com/tenfaces/index.htm
10.17.15
@AdobeUX @demianborba
1. Design Challenge
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@AdobeUX @demianborba
Photoshop and
Illustrator are not
initially designed for
UX Design
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@AdobeUX @demianborba
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@AdobeUX @demianborba
2. Empathize
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@AdobeUX @demianborba
Creating Empathy
INTERVIEWING


OBSERVING

EXPERIENCING
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@AdobeUX @demianborba
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@demianborba
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@AdobeUX @demianborba
Extreme Users
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@AdobeUX @demianborba
Insights
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@AdobeUX @demianborba
Curious Kid
@demianborba
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@AdobeUX @demianborba
Empathy

Maps
@demianborba
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@AdobeUX @demianborba@demianborba
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@AdobeUX @demianborba
3. Define
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@AdobeUX @demianborba
Explicit needs

Implicit needs
ALWAYS ASK:
WHY?
@demianborba
10.17.15
10.17.15
@AdobeUX @demianborba
NEEDS INSIGHTS
Personas and
Points of View
@demianborba
10.17.15
NAME
AGE
TYPE
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@AdobeUX @demianborba@demianborba
10.17.15
Lots of tools tackling parts of the problem
10.17.15
@AdobeUX @demianborba
Friction when making changes
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@AdobeUX @demianborba
Tools limiting creativity
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@AdobeUX @demianborba
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@AdobeUX @demianborba
4. Ideate
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@AdobeUX @demianborba
Rules of
Brainstorming
DEFER JUDGMENT
GO FOR VOLUME
ONE CONVERSATION AT A TIME
BE VISUAL
BUILD ON THE IDEAS OF OTHERS
STAY ON TOPIC
ENCOURAGE WILD IDEAS
10.17.15
@AdobeUX @demianborba
Diverge
create
options
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@demianborba
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@AdobeUX @demianborba
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@demianborba
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@AdobeUX @demianborba
Diverge
create
options
Converge
choose
options
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@AdobeUX @demianborba
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@demianborba
Select
ideas to
work with
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@AdobeUX @demianborba
5. Prototype
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@demianborba
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@AdobeUX @demianborba
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@demianborba
Make an idea
tangible to
be experienced
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@AdobeUX @demianborba
“Build to think”.
- d.school
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@AdobeUX @demianborba
“Fail often to succeed sooner”.
- IDEO
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@AdobeUX @demianborba
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@demianborba
10.17.15
@AdobeUX @demianborba
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@demianborba
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@AdobeUX @demianborba
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@demianborba
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@AdobeUX @demianborba
Design with

DATA
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@AdobeUX @demianborba
6. Test
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@AdobeUX @demianborba
VIP EVENT

MAX '15
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@demianborba@AdobeUX
10.17.15
@AdobeUX @demianborba
Rules of testing
LET PEOPLE USE THE PROTOTYPES
EXPERIMENT SMALL ADJUSTMENTS
OBSERVE THE EXPERIENCE
GET CLOSE TO YOUR USERS
DON’T FALL IN LOVE WITH IDEAS
10.17.15
@AdobeUX @demianborba
Then iterate (always one phase at a time)
UX Super Powers with #ProjectComet
10.17.15
@AdobeUX @demianborba
UX starts and ends with

PEOPLE
Thank you.
Questions?


Demian Borba

Product Manager, Adobe
@demianborba
http://adobe.ly/comet
UX Super Powers with #ProjectComet

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UX Super Powers with #ProjectComet