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Using E-Commerce to Integrate Your Collaborative Business Transactions - SID 51175

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SAP Ariba
SAP Ariba

Leading suppliers are using B2B e-commerce to automate business collaboration and coordinate with customers. E-commerce enables suppliers to reduce costs associated with manual keying of documents; increase customer satisfaction with faster, more-accurate response rates to purchase orders; and achieve cleaner, more-accurate invoices. Hear this panel of leading suppliers discuss how suppliers can leverage the various transactional and integration options available on Ariba Network.

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PUBLIC John Watson, Lyreco; Johnson Oen, Bunzl August 22, 2017 Using E-Commerce to Automate Your Collaborative Business Transactions
Using E-Commerce to Automate Your Collaborative Business Transactions John Watson, MIS & E-Commerce Manager
With over 20 years in the IT industry in Australia, John Watson has been the MIS & E-Commerce Manager at Lyreco Australia for the past 4 years. Managing EDI implementation projects and supporting existing EDI customers, it is a role that is forever growing as customers continue to realise the benefits and efficiencies of E-Commerce within their organisations.
About Lyreco – Company Overview WE SIMPLIFY YOUR LIFE AT WORK…WORLDWIDE Countries 42 Availability 99.4% Employees 10,000 Stocked products 7,500 Boxes everyday 230,000 Vans and drivers 1,700 Orders/day 58,000 ISO 9001 ISO 14001 certifications Group turnover 2bn€  B2B Office and Workplace Supplies company  + 5,000 product references in stock  Next working day FREE delivery  + 50,000 clients APAC
No need to manage multiple suppliers ? Personal Protective Equipment Office Supplies Furniture Pantry & Cleaning Technology Paper
Access to catalogue PO processing PO acknowledgement Advanced Shipment Notice Invoice Accountancy eBusiness as part of Lyreco service offering Our goal: to organize, standardize and AUTOMATE the majority of Procurement transactions for customer EFFECTIVENESS and EFFICIENCY
Lyreco and SAP Ariba solutions Customer PO ASN INV. ORD RSP Punch out ECAT Partners since year 2007 +250 top customers connected via SAP Ariba solutions 150,000+ orders via SAP Ariba solutions in 2016 250,000 documents via SAP Ariba solutions in 2016 >3.5M€ turnover via SAP Ariba solutions in APAC SAP Ariba solutions complement Lyreco technological skills so we are able to offer customers an end-to-end automated process.
Real cases and Best Practices REAL CASES OUR APPROACH  “Global Financial Services Firm in more than 100 countries based in NYC”, sending to Lyreco more than 2,000 lines per month  SMRT, large customer with a personalized catalog  PO integration is the solution in order to assure no discrepancies between both systems and be able to deliver in 24 hours (= no manual keying)  Lyreco as a pilot supplier for an end-to-end process: PunchOut, catalog, electronic PO and invoices being developed (to be deployed)
Best Practices and Results BEST PRACTICES  Understand customer process perfectly — challenge when necessary  Simplify as much as possible  Correctly define test scenarios  Start from the beginning: PunchOut  PO  invoice CLIENT SAVINGS BASED IN:  Minimum maintenance in e-catalogues: 90% of electronic catalogues are PunchOut (on-line info)  No discrepancies between what client ordered and what is delivered: +500.000 yearly lines with 93,5% success being injected  Online information about what will be delivered: 50% of our customers using this functionality  Electronic matching in SAP Ariba regarding invoices: direct benefit for both, specially for clients. Looking for the added value thanks to automated transactions
Thank you!!! John Watson Email: John.watson2@lyreco.com LinkedIn: www.linkedin.com/in/johnwatsonau/ Phone: +61418670530
Johnson Oen Group e-Commerce Manager Bunzl Australasia
 10 years as ERP Software Consultant  ERP Software application design and development  9 Years in Bunzl Australasia Managing B2B EDI Online B2B e-Commerce Data Warehouse/Business Intelligence Managing our Cloud Environment
Bunzl is a focused and successful international distribution and outsourcing group. We support businesses all over the world with a variety of products that are essential for our customers in the successful operation of their businesses.
Bunzl is a focused and successful international distribution and outsourcing group. We support businesses all over the world with a variety of products that are essential for our customers in the successful operation of their businesses.
Over 50,000 electronic transactions per month 62% customer orders processed electronically 128 Trading Partners 31 Document Types
Benefits  Reduce Cost Paper, printing, postage, storage  Reduce Errors Reduce human errors from manual data entry Less rework, fewer cancelled orders, fewer credits  Increase Efficiency and Speed Computing speed vs manual data entry Shortening order/invoice processing times
Benefits  Customer retention Improved customer satisfaction = Loyal customers  Allow future growth Automating manual tasks to allow for more productivity Allows for business growth without increasing labour costs
Document Types  Purchase Order (PO)  Purchase Order Acknowledgement (POA)  Advanced Shipping Notices (ASN)  Invoices (INV) Catalogue  Loaded onto SAP Ariba solution  Punchout
 XML (cXML, IDOC)  Text Delimited (EDIFACT, CSV)  Fixed Width  Excel  HTTPS  sFTP/FTPS/FTP  Email  EDI HUB/Value Added Network (VAN) Transmission Method Document Formats
Location Reference  Bill-To Address Code/Mapping  Ship-To Address Code/Mapping  Vendor Product Code  Customer Product Code  Barcode / Global Trade Item Number (GTIN)  Unit of Measure / Price Product Reference
Email: johnson.oen@bunzl.com.au Phone: 0402 894 053 LinkedIn: www.linkedin.com/in/johnsonoen
22PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Please complete session survey Locate Session Click Surveys Button Select Breakout Survey Rate Session

More Related Content

Using E-Commerce to Integrate Your Collaborative Business Transactions - SID 51175

  • 1. PUBLIC John Watson, Lyreco; Johnson Oen, Bunzl August 22, 2017 Using E-Commerce to Automate Your Collaborative Business Transactions
  • 2. Using E-Commerce to Automate Your Collaborative Business Transactions John Watson, MIS & E-Commerce Manager
  • 3. With over 20 years in the IT industry in Australia, John Watson has been the MIS & E-Commerce Manager at Lyreco Australia for the past 4 years. Managing EDI implementation projects and supporting existing EDI customers, it is a role that is forever growing as customers continue to realise the benefits and efficiencies of E-Commerce within their organisations.
  • 4. About Lyreco – Company Overview WE SIMPLIFY YOUR LIFE AT WORK…WORLDWIDE Countries 42 Availability 99.4% Employees 10,000 Stocked products 7,500 Boxes everyday 230,000 Vans and drivers 1,700 Orders/day 58,000 ISO 9001 ISO 14001 certifications Group turnover 2bn€  B2B Office and Workplace Supplies company  + 5,000 product references in stock  Next working day FREE delivery  + 50,000 clients APAC
  • 5. No need to manage multiple suppliers ? Personal Protective Equipment Office Supplies Furniture Pantry & Cleaning Technology Paper
  • 6. Access to catalogue PO processing PO acknowledgement Advanced Shipment Notice Invoice Accountancy eBusiness as part of Lyreco service offering Our goal: to organize, standardize and AUTOMATE the majority of Procurement transactions for customer EFFECTIVENESS and EFFICIENCY
  • 7. Lyreco and SAP Ariba solutions Customer PO ASN INV. ORD RSP Punch out ECAT Partners since year 2007 +250 top customers connected via SAP Ariba solutions 150,000+ orders via SAP Ariba solutions in 2016 250,000 documents via SAP Ariba solutions in 2016 >3.5M€ turnover via SAP Ariba solutions in APAC SAP Ariba solutions complement Lyreco technological skills so we are able to offer customers an end-to-end automated process.
  • 8. Real cases and Best Practices REAL CASES OUR APPROACH  “Global Financial Services Firm in more than 100 countries based in NYC”, sending to Lyreco more than 2,000 lines per month  SMRT, large customer with a personalized catalog  PO integration is the solution in order to assure no discrepancies between both systems and be able to deliver in 24 hours (= no manual keying)  Lyreco as a pilot supplier for an end-to-end process: PunchOut, catalog, electronic PO and invoices being developed (to be deployed)
  • 9. Best Practices and Results BEST PRACTICES  Understand customer process perfectly — challenge when necessary  Simplify as much as possible  Correctly define test scenarios  Start from the beginning: PunchOut  PO  invoice CLIENT SAVINGS BASED IN:  Minimum maintenance in e-catalogues: 90% of electronic catalogues are PunchOut (on-line info)  No discrepancies between what client ordered and what is delivered: +500.000 yearly lines with 93,5% success being injected  Online information about what will be delivered: 50% of our customers using this functionality  Electronic matching in SAP Ariba regarding invoices: direct benefit for both, specially for clients. Looking for the added value thanks to automated transactions
  • 10. Thank you!!! John Watson Email: John.watson2@lyreco.com LinkedIn: www.linkedin.com/in/johnwatsonau/ Phone: +61418670530
  • 11. Johnson Oen Group e-Commerce Manager Bunzl Australasia
  • 12.  10 years as ERP Software Consultant  ERP Software application design and development  9 Years in Bunzl Australasia Managing B2B EDI Online B2B e-Commerce Data Warehouse/Business Intelligence Managing our Cloud Environment
  • 13. Bunzl is a focused and successful international distribution and outsourcing group. We support businesses all over the world with a variety of products that are essential for our customers in the successful operation of their businesses.
  • 14. Bunzl is a focused and successful international distribution and outsourcing group. We support businesses all over the world with a variety of products that are essential for our customers in the successful operation of their businesses.
  • 15. Over 50,000 electronic transactions per month 62% customer orders processed electronically 128 Trading Partners 31 Document Types
  • 16. Benefits  Reduce Cost Paper, printing, postage, storage  Reduce Errors Reduce human errors from manual data entry Less rework, fewer cancelled orders, fewer credits  Increase Efficiency and Speed Computing speed vs manual data entry Shortening order/invoice processing times
  • 17. Benefits  Customer retention Improved customer satisfaction = Loyal customers  Allow future growth Automating manual tasks to allow for more productivity Allows for business growth without increasing labour costs
  • 18. Document Types  Purchase Order (PO)  Purchase Order Acknowledgement (POA)  Advanced Shipping Notices (ASN)  Invoices (INV) Catalogue  Loaded onto SAP Ariba solution  Punchout
  • 19.  XML (cXML, IDOC)  Text Delimited (EDIFACT, CSV)  Fixed Width  Excel  HTTPS  sFTP/FTPS/FTP  Email  EDI HUB/Value Added Network (VAN) Transmission Method Document Formats
  • 20. Location Reference  Bill-To Address Code/Mapping  Ship-To Address Code/Mapping  Vendor Product Code  Customer Product Code  Barcode / Global Trade Item Number (GTIN)  Unit of Measure / Price Product Reference
  • 21. Email: johnson.oen@bunzl.com.au Phone: 0402 894 053 LinkedIn: www.linkedin.com/in/johnsonoen
  • 22. 22PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Please complete session survey Locate Session Click Surveys Button Select Breakout Survey Rate Session