Troubleshooting WordPress
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This document provides guidance on troubleshooting common WordPress problems. It begins by emphasizing the importance of backing up websites before making changes. Potential areas of trouble include databases, plugins, themes, and content. Basic troubleshooting steps include disabling all plugins, switching to the default theme, and then re-enabling plugins and themes individually. Common issues covered include the white screen of death, syntax errors, out of memory errors, 500 internal server errors, missing sidebars, maintenance mode issues, and database connection errors. The document recommends searching online resources and forums if initial troubleshooting does not resolve the problem and hiring an expert if issues remain unsolved.
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Troubleshooting WordPress
- 2. Objective To make you more aware of what to do when things seem to go wrong with WordPress.
- 3. Always Backup Your Site Before upgrading plugins or themes, backup your website. Schedule backups regularly.
- 4. Areas of Possible Troubleshooting WordPress 1. Database 2. Plugins 3. Themes 4. Content
- 5. Basic Steps to Troubleshooting WordPress ❏ Disable All Plugins ❏ Disable your theme and revert to Default Theme (example: Twenty Fifteen) ❏ Check the site ❏ Enable your plugins one by one to find the issue ❏ Enable your theme
- 6. Okay, so those steps didn’t work... Now what?
- 7. Google is your friend Search Google to find out if someone has had a similar problem.
- 8. Google didn’t help... What now?
- 9. Seek out forums ❏ https://wordpress.org/support ❏ https://facebook.com/groups/AllAboutWP ❏ http://wordpress.stackexchange.com/ ❏ http://wpquestions.com (paid)
- 10. So… now that you know basics Let’s go over some common WordPress problems that may pop up.
- 11. Common WordPress Problems ❏ White Screen of Death ❏ Syntax Error ❏ Out of Memory ❏ 500 Internal Server Error ❏ Missing Sidebar ❏ Stubborn Maintenance Mode ❏ Error Establishing Database Connection
- 12. White Screen of Death ❏ Memory exceeded on PHP ❏ Error with a plugin (in some cases, you may get an actual error output message, and this would be different from the white screen of death) ❏ Failed installation or upgrade in /wp-admin folder ❏ Error with caching in the case you run a cache plugin http://bit.ly/1EjHC5E
- 13. Syntax Usually means there’s either something extra, something missing, or just something wrong with your HTML, or even PHP.
- 14. Out of Memory You either ran through your database resources quickly or you didn’t have much to work with. Try increasing the memory by placing the following in your wp-config.php - define('WP_MEMORY_LIMIT', '64M');
- 15. 500 Internal Server Error ❏ Could come up from a code error in a plugin or theme ❏ Could be the web host, and not always a WordPress related issue
- 16. Missing Sidebar Odd enough, a lot of people who dabble in code, forget to close their HTML tags when in the text editor while creating a post or page.
- 17. Stubborn Site Maintenance Sometimes after upgrading a plugin or theme, the temporary maintenance gets stuck. Remove the .maintenance file from the root of your WordPress install via FTP or your web host’s File Manager.
- 18. Error Establishing Database Connection Could be a crashed PHP table. Have your web host reset it. Go in an repair and optimize it. Don’t want to fool around with code. No problem! Try WP-Optimize. https://wordpress.org/plugins/wp-optimize/
- 19. Not savvy enough to troubleshoot? Don’t give up! Hire someone to do it for you. There are plenty of people out there that can help solve your issue.
- 20. Any Questions? Nile Flores http://blondish.net Please subscribe to my newsletter. :) Twitter: @blondishnet Slideshare: http://slideshare. net/blondishnet Facebook: http://facebook. com/NileFlores