The document discusses how technology trends are providing new ways for organizations to engage customers through social media and mobile devices. It also mentions that running dynamic operations and gaining operational improvements have remained business priorities according to a Gartner survey. Finally, it notes that emerging economies' share of Fortune Global 500 companies is expected to increase to over 45% by 2025 based on a McKinsey report, up from 5% in 2000 and 17% in 2010.
3. Technology trends are providing new ways to engage with your customers.
According to a 2013 McKinsey survey, 83% of the organizations use social
channels and 65% have solutions on mobile devices.
4. Run dynamic operations
Running a dynamic business and gaining operational
improvements have been business priorities for years, and
according to the Gartner 2013 CIO survey, this year is
no exception.
Give customers delivery options.
Deliver on time and keep your
customers up-to-date.
An end-to-end view of your supply
chain helps reassure your customers
that they will get shipments on time.
Keep shipping costs low and
offer better terms to customers.
5. Expand rapidly
In 2013, McKinsey reported that emerging economies’ share of
Fortune Global 500 companies will probably jump to more
than 45% by 2025. That’s up from 5% in 2000 and 17% in 2010.