SlideShare a Scribd company logo
About the Approach
Approach 
– A transformational change methodology that is a blend of: 
• Participatory action research based (focus on action, teamwork, openness 
& knowledge/learning). 
• Design thinking approaches (HCD, service design tools, co-design, UX 
design, social innovation tools), 
• Creative practices (devising, role-play, rehearsing) 
• Management consultancy tools (visual and kinaesthetic approaches like 
Business Model Canvas, as well as traditional change management tools), 
– An agile step-change journey, taken across the (hierarchy of the) 
organisation, facilitated to distill vision and mission and values 
– Unleashes participants’ creativity and inventiveness, to ensure buy-in 
– Focuses on building capacity and adaptability and awareness of the 
continuously disrupted business landscape
Approach is 
• a relevant framework for emerging technology management, for enterprises of 
any scale and operational model 
3 
• as applicable to the potential disruptions of the technologies for web 3.0 as it 
has been for the disruptions of web 1.0 and web 2.0 
• cross disciplinary - IT/digital/computing + business strategy/development + 
creative/design approaches to innovation & entrepreneuring/intrapreneuring 
• action and research based; enabling internal learning and reflection, customer 
participation, and rapid prototyping 
• a digital toolkit, brand, and IP owned by Rudman Consulting, and an openly 
available source set of resources
•toolkit 
4
2014: Every business is a digital business 
• IT/digital & business strategy are no longer separate 
– being a connected company demands a creative approach, networked leadership, social 
innovation with customers, collaborative approaches to capacity builiding 
• Web 3.0 technologies will be extremely disruptive & demand creative strategy 
– approaches such as co-design, UX design, service design, action research, lean start-up 
methods 
• Large enterprises will become the disrupters around web 3.0 
– but they will need develop creative practices and be more open / engaged, because the 
way people collaborate with companies, enterprise, governments, institutions has changed 
• Universities will be just as disrupted as creative industries enterprises 
– HEI teaching pedagogy, research, learning, enterprise spin out, and core business models 
and practices will have to rapidly adapt 5
AmbITion Scotland 
2009-11 
...& AmbITion Scotland 2012-14 
Over... 
90 organisations completed AmbITion 
Approaches in this programme 
500+ organisations 
repeatedly engaged 
1250 professionals 
in the network 
17,000 visits per year to online 
resources of The AmbITion Approach 
The approach has been the 
framework for national digital 
development and business support 
programmes funded by £3.7m so far - 
for example...
The AmbITion Approach for Higher Education
The Approach 
...is a relevant methodology to help the Higher Education Sector 
- transform 
8 
mindsets, institutional culture, business models) 
- adapt 
operational models, engagement styles and channels 
- build resilience 
learn quickly, be open, build ecologies and networks 
...because it brings action research, modern management 
consultancy, design thinking, and creative practices together to 
facilitate senior teams achieve transformation.
Universities must boldly transform... 
9 
“It’s tragic because, by my 
reading, should we fail to 
radically change our approach 
to education, the same cohort 
we’re attempting to ‘protect’ 
could find that their entire 
future is scuttled by our 
timidity.” 
Lord David Puttnam 
Speech at Massachusetts Institute of Technology, June 2012
Knowledge, reach, relevance, confer legitimacy 
•Universities as institutions have held power through expertise, positional 
authority, distance and mystery 
•FutureLearn, Udacity, EdX, etc. bring that to everyone everywhere 
10
2020: Existing tech innovations likely to become 
11 
trends/businesses/sectors/ 
Crowdsourcing funds/work/products, wearable computing, robots
2020: Existing tech innovations likely to become 
12 
trends/businesses/sectors/ 
E-currency, ubiquitous broadband
2020: Existing tech innovations likely to become 
trends/businesses/sectors/careers 
13 Space, open innovation, big data, internet of things
14 
2020: Generation Z Careers? 
Space Travel Agent 
Body part 3D printer 
Augmented Reality Architect 
Personal Privacy/Avatar Manager 
High-altitude broadband provider 
Nano medic 
Robotic care assistant programmer 
Smart home designer 
Digital currency financial advisor 
New kinds of jobs demand new practical, digital, learning and life skills
15 
2020: threats for HEIs 
What will learning be (expected to) look and be like by Generation Z? 
- Flexible and personalised 
- Great media presentations which are interactive, engaging 
- MOOCs: some learning expected to be online 
- Cross-disciplinarity: arts/media & science/tech & business/entrepreneurship 
High cost and level of long-standing debt following a college education 
- courses have to provide academic learning and practical routes into jobs careers 
Online EMBA/MBAs from top-ranked universities in the world capture lions’ share of market 
“Half of the business schools in this country could be out of business in 10 years—or five,” 
(Richard Lyons, Dean, Haas School of Business, Berkeley. 
In Bloomberg Buiness Week, Mar 14th 2014)
2020: threats for HEIs 
Challenge to build a Digital Campus and change mindset to openness, 
collaboration, contribution, power to the edge from heirarchy, distance, 
exclusivity, ego. 
The large institution will especially be impacted by the web 3.0 digital 
disruptions of: crowdsourcing of micro funds/tasks/products, e-currency, 
robots, space,open innovation, big data, nano tech, wearable computing and 
internet of things 
16
17 
2020: opportunities for HEIs 
Demand for cheap education from emerging regions 
- but flexibility & personalised preferred to free 
Demand for virtual and satellite partnership campuses overseas 
Rise of virtual and satellite campuses of developing nation universities hosted in the UK 
Powerful market and reputation building opportunities for research that is impactful (and 
“legible”) in business/communities/government: university campuses become dynamic hubs 
of innovation, learning and collaboration 
Learners can be engaged beyond campus for life if there is flexibility, digital platforms, and 
appropriate leadership ensures strategies are put in place so that the university can innovate, 
collaborate, and/or react to market conditions
2020: opportunities for HEIs 
Creativity, initiative, imagination, entrepreneurial flair, digital skills, networks, 
emotional intelligence, and social skills as well as the ability to be a global 
citizen will increasing be needed and valued by students (and employers). 
Creative approaches; engagement with culture, communities, & networks; 
digital skills; interdisciplinarity; personal & professional development will all be 
essential for the academy to offer - this is the focus of the offer in the place 
Meaning will matter to Generation Z just as much as money - social enterprise, 
CIC, charitable, and other T/QBL models of business to be given just as much 
profile 
Niche market opportunity if schools can be responsive and relevant to the 
emerging businesses and careers the web 3.0 digital disruptions will create & 
encourage cross-disciplinarity 
18
The Approach 
...is a relevant methodology to help the Higher Education Sector 
- transform 
19 
mindsets, institutional culture, business models) 
- adapt 
operational models, engagement styles and channels 
- build resilience 
learn quickly, be open, build ecologies and networks 
...because it brings action research, modern management 
consultancy, design thinking, and creative practices together to 
facilitate senior teams achieve transformation.

More Related Content

The AmbITion Approach for Higher Education

  • 2. Approach – A transformational change methodology that is a blend of: • Participatory action research based (focus on action, teamwork, openness & knowledge/learning). • Design thinking approaches (HCD, service design tools, co-design, UX design, social innovation tools), • Creative practices (devising, role-play, rehearsing) • Management consultancy tools (visual and kinaesthetic approaches like Business Model Canvas, as well as traditional change management tools), – An agile step-change journey, taken across the (hierarchy of the) organisation, facilitated to distill vision and mission and values – Unleashes participants’ creativity and inventiveness, to ensure buy-in – Focuses on building capacity and adaptability and awareness of the continuously disrupted business landscape
  • 3. Approach is • a relevant framework for emerging technology management, for enterprises of any scale and operational model 3 • as applicable to the potential disruptions of the technologies for web 3.0 as it has been for the disruptions of web 1.0 and web 2.0 • cross disciplinary - IT/digital/computing + business strategy/development + creative/design approaches to innovation & entrepreneuring/intrapreneuring • action and research based; enabling internal learning and reflection, customer participation, and rapid prototyping • a digital toolkit, brand, and IP owned by Rudman Consulting, and an openly available source set of resources
  • 5. 2014: Every business is a digital business • IT/digital & business strategy are no longer separate – being a connected company demands a creative approach, networked leadership, social innovation with customers, collaborative approaches to capacity builiding • Web 3.0 technologies will be extremely disruptive & demand creative strategy – approaches such as co-design, UX design, service design, action research, lean start-up methods • Large enterprises will become the disrupters around web 3.0 – but they will need develop creative practices and be more open / engaged, because the way people collaborate with companies, enterprise, governments, institutions has changed • Universities will be just as disrupted as creative industries enterprises – HEI teaching pedagogy, research, learning, enterprise spin out, and core business models and practices will have to rapidly adapt 5
  • 6. AmbITion Scotland 2009-11 ...& AmbITion Scotland 2012-14 Over... 90 organisations completed AmbITion Approaches in this programme 500+ organisations repeatedly engaged 1250 professionals in the network 17,000 visits per year to online resources of The AmbITion Approach The approach has been the framework for national digital development and business support programmes funded by £3.7m so far - for example...
  • 8. The Approach ...is a relevant methodology to help the Higher Education Sector - transform 8 mindsets, institutional culture, business models) - adapt operational models, engagement styles and channels - build resilience learn quickly, be open, build ecologies and networks ...because it brings action research, modern management consultancy, design thinking, and creative practices together to facilitate senior teams achieve transformation.
  • 9. Universities must boldly transform... 9 “It’s tragic because, by my reading, should we fail to radically change our approach to education, the same cohort we’re attempting to ‘protect’ could find that their entire future is scuttled by our timidity.” Lord David Puttnam Speech at Massachusetts Institute of Technology, June 2012
  • 10. Knowledge, reach, relevance, confer legitimacy •Universities as institutions have held power through expertise, positional authority, distance and mystery •FutureLearn, Udacity, EdX, etc. bring that to everyone everywhere 10
  • 11. 2020: Existing tech innovations likely to become 11 trends/businesses/sectors/ Crowdsourcing funds/work/products, wearable computing, robots
  • 12. 2020: Existing tech innovations likely to become 12 trends/businesses/sectors/ E-currency, ubiquitous broadband
  • 13. 2020: Existing tech innovations likely to become trends/businesses/sectors/careers 13 Space, open innovation, big data, internet of things
  • 14. 14 2020: Generation Z Careers? Space Travel Agent Body part 3D printer Augmented Reality Architect Personal Privacy/Avatar Manager High-altitude broadband provider Nano medic Robotic care assistant programmer Smart home designer Digital currency financial advisor New kinds of jobs demand new practical, digital, learning and life skills
  • 15. 15 2020: threats for HEIs What will learning be (expected to) look and be like by Generation Z? - Flexible and personalised - Great media presentations which are interactive, engaging - MOOCs: some learning expected to be online - Cross-disciplinarity: arts/media & science/tech & business/entrepreneurship High cost and level of long-standing debt following a college education - courses have to provide academic learning and practical routes into jobs careers Online EMBA/MBAs from top-ranked universities in the world capture lions’ share of market “Half of the business schools in this country could be out of business in 10 years—or five,” (Richard Lyons, Dean, Haas School of Business, Berkeley. In Bloomberg Buiness Week, Mar 14th 2014)
  • 16. 2020: threats for HEIs Challenge to build a Digital Campus and change mindset to openness, collaboration, contribution, power to the edge from heirarchy, distance, exclusivity, ego. The large institution will especially be impacted by the web 3.0 digital disruptions of: crowdsourcing of micro funds/tasks/products, e-currency, robots, space,open innovation, big data, nano tech, wearable computing and internet of things 16
  • 17. 17 2020: opportunities for HEIs Demand for cheap education from emerging regions - but flexibility & personalised preferred to free Demand for virtual and satellite partnership campuses overseas Rise of virtual and satellite campuses of developing nation universities hosted in the UK Powerful market and reputation building opportunities for research that is impactful (and “legible”) in business/communities/government: university campuses become dynamic hubs of innovation, learning and collaboration Learners can be engaged beyond campus for life if there is flexibility, digital platforms, and appropriate leadership ensures strategies are put in place so that the university can innovate, collaborate, and/or react to market conditions
  • 18. 2020: opportunities for HEIs Creativity, initiative, imagination, entrepreneurial flair, digital skills, networks, emotional intelligence, and social skills as well as the ability to be a global citizen will increasing be needed and valued by students (and employers). Creative approaches; engagement with culture, communities, & networks; digital skills; interdisciplinarity; personal & professional development will all be essential for the academy to offer - this is the focus of the offer in the place Meaning will matter to Generation Z just as much as money - social enterprise, CIC, charitable, and other T/QBL models of business to be given just as much profile Niche market opportunity if schools can be responsive and relevant to the emerging businesses and careers the web 3.0 digital disruptions will create & encourage cross-disciplinarity 18
  • 19. The Approach ...is a relevant methodology to help the Higher Education Sector - transform 19 mindsets, institutional culture, business models) - adapt operational models, engagement styles and channels - build resilience learn quickly, be open, build ecologies and networks ...because it brings action research, modern management consultancy, design thinking, and creative practices together to facilitate senior teams achieve transformation.