The document discusses hard skills and soft skills, and proposes a "3rd skill set" focused on team operations including structures, processes, and information. It advocates focusing first on establishing clear goals, roles, processes for a team before addressing interpersonal elements. Specific techniques recommended include defining the team, using GRPI (Goals, Roles, Processes, interpersonal), codifying rules and values, and structured decision making. The core is said to be establishing Goals, Roles, Processes, and the Interpersonal aspects in that hierarchical order.
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The 3rd skill set presentation to metro boston
1. The 3rd Skill Set
Project Activities Between Hard & Soft Skills
David Kershaw
VP, Cloud Services
Altova GmbH
djk@altova.com
2. Hello!
• PMP. 20 years organizing teamwork.
• Software projects
• Mainly startups. Also some large firms
• Co-manage the MetroNorth Roundtable
3. What Are We Talking About?
Hard
Soft
Monte Carlo Simulation
PERT Estimation
Critical Path
EVM
Leadership
Emotional Intelligence
Difficult Conversations
Negotiation & Persuasion
5. The Problem With Soft Skills
• No clear agreement on what they are
• Hard to assess skill level and train
• Consistent application unlikely
• Expert application no guarantee
6. Wait, Why The Animals?
• Not known for soft skills
• Don’t have hard skills
• Extremely effective teamwork
7. 3rd Skill Set: Team Operations
• Structures
• Processes
• Information
8. What’s The Cool Part?
• Easy to learn and apply
• Relatively consistent impact
• More consensus on what, how and why
• Broadly applicable
9. Give Me Something I Can Use!
1. Clear team definition
2. GRPI
3. Codified rules and values
4. Structured decision-making
5. Management by responsibility
6. Channeled task-based collaboration
7. Common language
10. What Do I Do With That?
• The bullets are a blueprint
• Use in roughly the order listed
• Several are validated by the PMBOK
11. The Core: G. R. P. I.
• A hierarchy of needs
• Triage is easier higher up
• Impact in a Pareto series
• Don’t focus on interpersonal stuff
Goals, roles, processes, interpersonal