Strategic Principles presentation for ITSSG 2009-01-21
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The document outlines several strategic principles for IT at an educational institution: 1) ensuring core business value by adding to the experiences of staff, students, entrepreneurs and the community and being differentiated; 2) providing coherent services defined by service level agreements where the technology enables the integrated services; 3) effective delivery through user-friendly, well-supported and discoverable services with documentation and learning resources. Autonomy is also important through user-owned technology and legacy systems, while the institution aims to function as one college with centrally funded and supported services that are open to all.
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Strategic Principles presentation for ITSSG 2009-01-21
- 1. IT Strategic Principles Miles Metcalfe, ITSSG, 2009-01-21
- 3. Strategic principles Core business value
- 4. Strategic principles Core business value Coherent services, not technology
- 5. Strategic principles Core business value Coherent services, not technology Effective service delivery
- 6. Strategic principles Core business value Coherent services, not technology Effective service delivery User autonomy and choice
- 7. Strategic principles Core business value Coherent services, not technology Effective service delivery User autonomy and choice One College
- 9. Core business value Adds to the staff, student, entrepreneur and community experience
- 10. Core business value Adds to the staff, student, entrepreneur and community experience Is differentiated
- 11. Core business value Adds to the staff, student, entrepreneur and community experience Is differentiated Doesn’t re-invent the wheel
- 12. Core business value Adds to the staff, student, entrepreneur and community experience Is differentiated Doesn’t re-invent the wheel Plays well with others
- 14. Coherent services Defined by a service level agreement
- 15. Coherent services Defined by a service level agreement Service makes sense - is integrated
- 16. Coherent services Defined by a service level agreement Service makes sense - is integrated The technology is a means to providing the service
- 17. Coherent services Defined by a service level agreement Service makes sense - is integrated The technology is a means to providing the service Innovation important: it must work!
- 20. Effective Delivery User-friendly Supported by expert staff
- 21. Effective Delivery User-friendly Supported by expert staff Discoverable
- 22. Effective Delivery User-friendly Supported by expert staff Discoverable Documented
- 23. Effective Delivery User-friendly Supported by expert staff Discoverable Documented Learning resources
- 24. Autonomy
- 25. Autonomy The importance of user-owned technology
- 26. Autonomy The importance of user-owned technology Increasing IT adoption
- 27. Autonomy The importance of user-owned technology Increasing IT adoption Users with “legacy”
- 28. Autonomy The importance of user-owned technology Increasing IT adoption Users with “legacy” Extra-institutional services overlap with internal learning and teaching
- 29. One College
- 30. One College The detail of internal organisation is not important
- 31. One College The detail of internal organisation is not important The service is designed for all, open to all
- 32. One College The detail of internal organisation is not important The service is designed for all, open to all Centrally funded
- 33. One College The detail of internal organisation is not important The service is designed for all, open to all Centrally funded Centrally supported
- 34. One College The detail of internal organisation is not important The service is designed for all, open to all Centrally funded Centrally supported Transparent, and accountable
- 35. Relocation
- 37. Relocation themes Resource provision matches principles
- 38. Relocation themes Resource provision matches principles Transition arrangements “de-risk” the move
- 39. Relocation themes Resource provision matches principles Transition arrangements “de-risk” the move We will see:
- 40. Relocation themes Resource provision matches principles Transition arrangements “de-risk” the move We will see: Greater autonomy
- 41. Relocation themes Resource provision matches principles Transition arrangements “de-risk” the move We will see: Greater autonomy Mobility
- 42. Relocation themes Resource provision matches principles Transition arrangements “de-risk” the move We will see: Greater autonomy Mobility Co-location and outsourcing
- 43. Questions?