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Social work services

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wcmc

Upon admission, nursing staff assesses patients and families for needs. Social services receives automatic referrals for situations like suspected abuse, significant home care deficits, restraint use at home, psychiatric admissions, or readmissions within 30 days. Once the referral is made, social services sees the patient after completing current referrals. Financial concerns are referred to the business office rather than social services. Social worker notes are documented electronically and in patient charts. For psychiatric admissions, social services can refer patients to resources like HRA, Compass, or Clearview and assists with arranging transfers once patients are medically stable and agree to admission.

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Social Work Services Upon admission, nursing staff assesses the patient and family for existing needs and concerns. When entered during the initial interview the following will trigger an auto- response referral for Social Services. These auto-response referrals include, but are not limited to: • Suspected abuse • Significant self-care deficit at home • Restraint use at home • Psychiatric admissions • Readmissions within 30 days Once the auto-referral is made, Social Services will see these patients after they have completed any current in-progress referrals
Social Work Services (cont) When patients report financial concerns regarding hospitalization, these are referred to the Business office not Social Services Social Workers notes will be documented electronically and a copy will also be placed on the chart under Progress Notes
Social Work Services (psychiatric care) When patients in psychiatric crisis are admitted, often the physician requests evaluation by HRA (Health Resources of Arkansas). With these evaluations, note the following: • HRA is available for referral 24 hours/day, 7 days/week • Patients must be medically stable for possible transfer to inpatient psychiatric treatment the day the referral is made • HRA is a resource of uninsured patients • Patients with private insurance will receive planning via WCMC social services
Social Work Services (psychiatric care)  Physicians may also request a referral for Compass or Clearview. Social Services is available to assist with these referrals but if the request is made during the Social Services’ off hours nursing CAN make the referral.  When making the referrals please remember the following:  When calling Clearview/Compass have the demographic data, recent vital signs, any abnormal lab, whether or not the patient wears oxygen, has aggressive behavior, or any history of substance abuse available to report and if the patient is ambulatory or not. • The patient must be medically stable • The patient must agree to admission

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Social work services

  • 1. Social Work Services Upon admission, nursing staff assesses the patient and family for existing needs and concerns. When entered during the initial interview the following will trigger an auto- response referral for Social Services. These auto-response referrals include, but are not limited to: • Suspected abuse • Significant self-care deficit at home • Restraint use at home • Psychiatric admissions • Readmissions within 30 days Once the auto-referral is made, Social Services will see these patients after they have completed any current in-progress referrals
  • 2. Social Work Services (cont) When patients report financial concerns regarding hospitalization, these are referred to the Business office not Social Services Social Workers notes will be documented electronically and a copy will also be placed on the chart under Progress Notes
  • 3. Social Work Services (psychiatric care) When patients in psychiatric crisis are admitted, often the physician requests evaluation by HRA (Health Resources of Arkansas). With these evaluations, note the following: • HRA is available for referral 24 hours/day, 7 days/week • Patients must be medically stable for possible transfer to inpatient psychiatric treatment the day the referral is made • HRA is a resource of uninsured patients • Patients with private insurance will receive planning via WCMC social services
  • 4. Social Work Services (psychiatric care)  Physicians may also request a referral for Compass or Clearview. Social Services is available to assist with these referrals but if the request is made during the Social Services’ off hours nursing CAN make the referral.  When making the referrals please remember the following:  When calling Clearview/Compass have the demographic data, recent vital signs, any abnormal lab, whether or not the patient wears oxygen, has aggressive behavior, or any history of substance abuse available to report and if the patient is ambulatory or not. • The patient must be medically stable • The patient must agree to admission