The internship report summarizes Surojita Majumdar's 2-month internship at Webenza Bangalore, a digital media marketing firm, where they served on the Social Media Marketing team. Their responsibilities included client servicing, account management, social media marketing, research, ideation, competitive analysis, content creation, social media management, and data compilation. The internship helped them understand how digital media marketing works in comparison to traditional marketing, and how to use social media to meet marketing objectives and grow a business online. They learned the importance of social media being real-time and how to stay on top of trends.
2. Introduction
• My internship was based at Webenza Bangalore, a
leading digital media marketing firm
• I completed my required two months by serving as a
member of the Social media marketing team.
• My key responsibilities included: Client Servicing,
Account Management, Social Media Marketing,
Research and ideation
3. Objectives
• Understand importance of digital media marketing in present
scenario
• Understand how a digital media marketing agency works
• Create and manage digital marketing campaigns
• Help identify opportunities that will promote growth on social
media sites
• Create quality content for social media sites
• Use social media to reach marketing objectives
5. Tasks and Responsibilities
Research
Competitive Analysis
Pitching in ideas for campaigns and business development pitches
Community moderation, including answering comments and
questions, prompting further engagement and maintaining
community standards.
Content curation of relevant articles, social media content etc.
Blog monitoring
Compiling data
6. Act as a bridge between the client and the design team
Prepare monthly content calendar
Manage social media accounts on Facebook and Twitter
Manage and execute social media contests and engagement
activities
Online outreach and promotion using Facebook, Quora,
LinkedIn, Twitter, and more
Tasks and Responsibilities Cont.
7. Challenges
One main challenge is that social media is real
time. You have to be monitoring a lot of
different sites, trying to keep abreast of the
latest trends and news that might be important
to share with target audience
8. Learning
• The impact of technology on the traditional marketing mix.
• How to use digital marketing to increase sales and grow business
• Understand the basics of social media marketing
• Became familiar with the elements of the digital marketing plan
• How to reach your online target market and develop basic digital
marketing objectives