Senior Consultant - Internal Audit & Compliance CV

o BRIEF SUMMARY………………………………...P.3
o GENERAL DATA………………………………......P.6
o EDUCATION…………………………………….....P.7
o LANGUAGE. ……………………………………....P.7
o COMPUTER SKILL………………………………..P.7
o EXPERIENCE……………………………………....P.8
o PROFESSIONAL TRAINING & COURSES ……..P.21
o SPECIAL SKILLS AND ABILITIES…………….…P.21

Dear Sir,
Thank you for accepting my application. I hope I can give you a brief summary about myself and the details you
can scan in the following pages.
My name is Hala Mohamed Abd El Hameed . I have about 9 years of experience in the Internal Audit ,
Compliance , Credit audit & Complains Management field at Big four Audit Office & Communication Sectors
as follow:-
A) Internal Audit :
- Experienced in establishing internal audit functions, a key participant in leading an initiative to
reshape the entire internal audit function, including reengineering the audit process and auditor
competency framework.
- Develop and delivery of a 3-year Risk Based strategic audit plan and have it approved by the Board
Audit Committee .
- Led a team of (3) individuals.
- Provide independent, objective assessments of governance, risk management and internal control for
assigned projects in order to add value and improve the company’s operations.
- Sound knowledge and experience of COSO internal control framework and able to apply COSO in an
audit process & participating in COSO 2013 transition project “Consultant”.
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B) Compliance :
- Setting , Maintaining and updating the Corporate governance framework in the same line with Capital
Markets Authority, Resolution No. 72 of 2015 regarding issuance of Executive Regulations of Law No. 7 of
2010 concerning the Establishment of Capital Markets Authority and Regulation of Securities Business, as
amended – Volume XV: Corporate Governance “ consultant”.
- Ensuring that the company fully complies with the Capital Markets Authority, Resolution No. 72 of 2015
regarding issuance of Executive Regulations of Law No. 7 of 2010 concerning the Establishment of Capital
Markets Authority and Regulation of Securities Business“ consultant”.
- Ensuring & overseeing the implementation of the internal policies relating to Anti Money Laundering (in
the same line with the Law 106/2013 on AML & CFT and its Executive directives and any other related
laws) within the company “consultant”.
- Ensuring & overseeing the company’s Article of association to be in the same line with the New Companies
Law Decree 1/2016.
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B) Compliance :
- Consultant member at FATCA Steering Committee that responsible for developing the Program Business
FATCA Requirements and working with the Business Segment Project teams to ensure these requirements
are incorporated into business and systems processes throughout the company.
- Participate in the in house company’s processing system that allows monitoring each stage of the Annual
Report Design.
Thank you again I hope I make it easy for you to know the basic information about me.
Yours
Hala Mohamed Abd El Hameed
+965 /67073073
5

Name: Hala Mohamed Abd El Hameed
Nationality: Egypt
Religion: Muslem
Date of birth : May 2 , 1984
Permanent address: Block 26 , Al Mothana St. Hawally – Kuwait
Martial status: Married
Telephone: +965-67073073
Email: hala.vodafone@gmail.com
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EDUCATION
o Bachelor of Commerce- Cairo University , Cumulative Grade
o American University at Cairo ( AUC)– Full English Course.
o Certified Fraud Examiner ( Association of Certified Fraud Examiners) – in progress .
LANGUAGE
o English : Fluent .
o Arabic: First language.
COMPUTER SKILL
o All Microsoft Office applications, Windows, Internet & a lot of windows applications &
Programs.
o Skill Level: Excellent.
7

Senior Consultant Internal Audit & Compliance Baker Tilly Kuwait ( From Jan,
2016 Till Now) responsible for :-
1) Internal Audit :
 Develop and delivery of a 3-year strategic audit plan for the whole group companies and have it approved
by the Board Audit Committee (BAC) using a risk-based approach.
 Day-to-day management of the work of the corporate audit function, including resource allocation and
performance management.
 Experienced in data analysis techniques through the use of the Audit Command Language (ACL) , Such
techniques included:
 Searching for invalid, unusual or fraudulent transactions.
 Identifying incomplete, duplicate or inaccurate data.
 Creating exception reports for conditions that were not met.
 Testing the accuracy of system computations and report.
 Establish audit standards and practices through the maintenance, review and update of the policies and
procedures manual for the Internal Audit Department by reference to the International Standards for the
Professional Practice of Internal Auditing.
 Performs risk assessments to identify and evaluate risks within the organization and to support the
development of the annual audit plan.
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Senior Consultant Internal Audit & Compliance Baker Tilly Kuwait ( From Jan,
 Manage the audit team and regularly evaluate the performance of the audit staff, provide feedback on an
on-going basis, identify staff development needs and coach them to ensure on-going development of their
skills and capabilities.
 Report progress of the audit plan and the implementation of corrective actions to the BAC.
 Discuss audit findings with the Auditees to obtain management comments and responses on all findings.
 Report audit findings, recommendations and management responses to the Executive management to
follow up on the action plans.
 Report audit findings, recommendations and management responses to the BAC. - Make recommendations
for enhancing the internal control environment after necessary discussion with the respective department,
ensuring that they are appropriate and agreeable. - Provide other advice to management in an advisory or
consulting capacity when requested by the Executive management or the BAC. - Coordinate audit efforts
with the External Auditors. - Ensure compliance with the professional standards of audit conduct including
but not limited to compliance with a code of ethics, applicable laws and regulations.
9

Senior Consultant Internal Audit & Compliance Baker Tilly Kuwai ( From Jan,
 Experience in reviewing, documenting, evaluating and testing controls in a wide range of environments.
 Experience in performing data analytics in audit execution.
 Ability to perform assignments end to end with minimal supervision.
 Ability to develop and maintain effective client relationships and understand the clients business and
project requirements.
 Understanding of business processes and technical skills to successfully develop effective solutions and
complete project assignments.
 Sound project management and supervisory skills Understanding of the importance of business ethics
Strong Interpersonal skills and ability to interact in a team environment Excellent written communication
skills and strong analytical skills.
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2) Compliance:-
A) Corporate Governance
 Creation, adoption and implementation of Corporate Governance framework as per the Capital Markets
Authority, Resolution No. 72 of 2015 regarding issuance of Executive Regulations of Law No. 7 of 2010
concerning the Establishment of Capital Markets Authority and Regulation of Securities Business, as
amended – Volume XV: Corporate Governance.
 Ensuring that the corporate governance standards & implementation are approved by the board of
directors & are consistent with the Capital Markets Authority 's requirements regarding Corporate
Governance.
 Supervising the preparation & implementation of the corporate governance manual & reviewing &
updating the same when necessary.
 Monitor any subjects relating to corporate governance & providing the board of directors with reports &
recommendations.
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2) Compliance:-
A) Corporate Governance
 Prepare annual reports that includes the procedures & requirements regarding completion of the
corporate governance rules & the extent of the compliance.
 Maintaining and updating the governance framework, monitoring compliance with requirements in
framework, coordinating governance committee and board member meetings, monitoring certain
business processes, establishing and maintaining a record of operational procedures manuals, and
analyzing monthly reports.
 Provide key information to managers, board members and committees, Liaising with board members and
fulfilling their requests for information.
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2) Compliance:-
B) Regulatory Authority Compliance ( CMA & Ministry of Commerce)
 Obtaining all relevant compliance Laws, regulations and instructions (and all amendments thereof and
rules issued thereafter) related to the company’s operations and activities.
 Ensure comply with the disclosers requirements by setting Compliance reporting calendar to be in the
same line of the Capital Markets Authority disclosures requirements & resolutions.
 Preparing comprehensive compliance policies and procedures that include all Laws, regulations,
instructions and practices applied to the company’s activities subject to the approval of the board of
directors.
 Conducting an annual review to verify all guidelines in the policy manuals and procedures applied in the
company to ensure their conformity with all regulations and instructions and they are complied with.
 Updating policies and measures periodically to ensure the company’s compliance with the latest
regulations and instructions related to all operations and activities of the company.
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2) Compliance:-
B) Regulatory Authority Compliance ( CMA & Ministry of Commerce)
 Briefing and keeping the senior management of the company abreast of all applied compliance
regulations and policies that require compliance with by the company.
 Informing all company personnel via senior management of all compliance policies and instructions
as well as updates thereto.
 Maintaining information availability continuously and adequately.
 Preparing a comprehensive plan to examine and ensure that all written policies and procedures approved
in the company are consistent with, and conform to, all applicable compliance rules.
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2) Compliance:-
C) Anti-Money Laundering Compliance
 Assist in handling Anti-Money Laundering ("AML") issues for the Group.
 Assist as a consultant in performing of the AML functions on an on-going basis, including detection and
reporting of suspicious transactions and activities.
 Conduct reviews for the enhancement of the AML functions of the company, and perform AML risk
assessment as and when required.
 Develop and promote risk-based tools/monitoring systems and maintain the AML related database for the
Group.
 Assist in handling enquiries from the law enforcement/regulatory authorities in MENA region.
 Communicate and coordinate with relevant departments on anti-money laundering related issues.
 Develop and conduct internal anti-money laundering training sessions.
 Provide AML advisory support to the group.
 Review and comment on the company's manuals, policies and guidelines from an AML perspective. 15

2) Compliance:-
C) FATCA Compliance
 Organize FATCA project kick-off meeting.
 Select project team.
 Chair kick-off meeting for initial assessment.
 Draft project plan (work plan) for initial work based on the discussions at the kick off meeting.
 Discuss and review legal entity heat map.
 Discuss and review Product and Technology heat map.
 Discuss and review the System heat map.
 Preparation of the high-level implementation roadmap and final assessment report, and presentation to
key stakeholders.
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Credit Audit Senior Specialist Vodafone Egypt ( From Oct, 2010 Till Feb,2013)
responsible for :-
 Involved in the fraud review of several new products & services , and assist in the design of reports for
reconciliation & analysis.
 Understand the fraud management roles & responsibilities & participate positively in combating all fraud
types.
 Evaluate the impact of the new products or services & fill any fraud gas without affecting the business.
 Attend the kickoff meetings & raise the fraud concerns before implementation to better cover & protect the
business.
 Quick response to any sudden fraudulent activities with the proper attention.
 Coordinate with the involved departments (internal audit & risk operations ) to ensure that we have efficient
control in place ,
 Do the needed investigations & health checks /audit to safeguard the company from any fraudulent
behaviors/activities.
 Maintain random & regular audit /health check for prepaid & post paid flow.
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Complaint & Retention Senior representative Vodafone Egypt ( From Jun, 2009 Till
Oct,2010) responsible for :-
 Effective dealing with high level complaints in accordance with Vodafone Policies & procedures by
implementing an in-house complaints handling process,
 Handling complaints resolution,
 Submission of progress reports,
 Provision of technical support training and supervision of complaints & customer service officers,
 Participating in team activities aimed at improving customer satisfaction and business performance,
 Participating in and assist with research issues and stakeholder communication,
 Performing the aforementioned duties under extreme pressure and may be required to work overtime
depending on the workload,
 Call Center Helper lists typical day-to-day tasks as providing recommendations to changes in complaints
procedures,
 Monitoring customer services workers and understanding a customer’s complete journey throughout a
company,
 Assist junior workers in dealing with more complex problems and reconcile data.
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Customer Service Senior Representative Vodafone Egypt ( From Feb, 2007 Till
June,2009)
 Provides customer support for all aspects of utility accounts; activates, updates, and closes accounts;
maintains paperwork and mainframe database for customer accounts records; heavy interaction with
internal and external customers,
 Heavy interaction with internal and external customers via telephone and in person to open and close
customer utility accounts; using some judgment according to approved procedures,
 Prepares customer application, and other paperwork required for computer input to maintain mainframe
database and ensure accurate customer account billing,
 Heavy interaction with company wide internal and external customers via telephone and in person
regarding updates and maintenance of mainframe computer data and hard copy files, work orders, logs, and
reports associated with various customer service business transitions,
 Provides guidance, training and cross training to other employees,
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Internal Auditor Hazem Hassan ( From Feb, 2006 Till Feb,2007)
 Tactically executes the internal audit plan , including documenting processes & identifying key controls ,
evaluating controls for effectiveness
 Conducts interviews , obtains & reviews documents develops & administers survey prepares working
papers .
 Recommends improvements to existing systems & process .
 Draft audit comments & recommendations.
 Under Internal audit management supervision , performs audit testing in order to evaluate the design &
adequacy of the internal control environment
 Assists in identifying risks, control weaknesses & opportunities for operational efficiency
 Documents audit test procedures , results , comments & recommendations using auto audit electronic work
paper application.
 Performing analytical procedures . Control testing or detailed transaction testing
 Stays current on developments & best practices in audit profession.
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PROFESSIONAL TRAINING & COURSES
SPECIAL SKILLS AND ABILITIES
o Working in efficient teams(Team Worker).
o Ability to work under pressure conditions.
o Handling Complaints and Problems in a Solving Manner.
o Flexible in Communicating with others, and able to adjust with new people and situations.
o Good presentation skills.
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Senior Consultant - Internal Audit & Compliance CV

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Senior Consultant - Internal Audit & Compliance CV