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Rand Riley Greenroad Webinar

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Miles Driven

Rand Riley and GreenRoad present best practices for Fleet Management and driver safety and driver behavior with a focus on GPS, Tracking, telematics, fuel savings, fleet operations, hours of service and ELD

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Confidential & Proprietary | 1 How Mobile Based Driver Safety Can Optimize your Fleet Operations
Confidential & Proprietary | 2Confidential & Proprietary | 2 The Statistics
Confidential & Proprietary | 3 INJURY RESULTS IN 12 DAYS ABSENTEE 12 5,000 Drivers 100,000 impacted customers $10M annual direct cost +Brand Impact 1 IN 5 FLEET VEHICLES ARE INVOVLED IN A CRASH ANNUALLY AVERAGE REPAIR COST OF AN ON-THE- JOB CRASH Statistics – the bottom line Source: The National Highway Traffic Safety Administration (NHTSA), USA
Confidential & Proprietary | 4
Confidential & Proprietary | 5 Ripple Affect of Aggressive Driving Aggressive Driving High Fuel Consumption Absentees Injury, Fatality Accidents/Incidents High risk of collision CO2 footprint Service Disruption
Confidential & Proprietary | 6
Confidential & Proprietary | 7 Dispatchers (gravel level): “I love those drivers who manage to keep the bus on time, no matter what it take Adding tight safety adherence will kill our punctuality and customer satisfaction” What A Service Manager Sees From 30k ft? Managers need a 30k ft view on their field force Safety vis-a-vis Performance in order to resolve the conflict
Confidential & Proprietary | 8 Successful Organizations Mobile Workforce CustomersManagers & Executives Improve workforce safety and productivity, optimize asset performance and transform service delivery Enable service technicians to more efficiently address customer calls in a safe and timely manner with reduced disruptions Rapidly analyze asset and service performance, safety trends, financial and regulatory exposure • Reduce Safety Incidents • Keep Your technicians Free From False Claims • Improve Customer Satisfaction – Happy technicians on the road • Shortened work cycles • Increase Margins • Reduce Service Costs • Reduce Risk and Associated costs • Faster Response Times • Identify correct resource • Identify closet resource • Happier Customers
Confidential & Proprietary | 9Confidential & Proprietary | 9 Mobile Devices In Today’s Fleet Operations
Confidential & Proprietary | 10 Growth Factors for Mobile – More than Safety • Expense control in operations management • Fuel • Vehicle maintenance • Bad driver behavior cause vehicle and cargo damage • Driver training • Compliance: • CSA 2015: Hours of service regulation • IFTA: Any heavy truck that crosses state, province, or country boundaries must file IFTA paperwork that declares the number of miles driven in each jurisdiction. • Low cost • Not focused on tracking • Take advantage of existing data plans • Easily deployed
Confidential & Proprietary | 11 Mobile Workforce Trends Total Mobile Workforce - 2015 1.3 billion total mobile workforce IDC 2015 ~ 3.3 billion IDC 2015 Global MWFM Solutions $9 BILLION in 2019 Technavio 2015 U.S. Mobile Workers 2015 105.4 IDC Research 2014 MILLION (Early Adopters) • The Market is large and growing for next 3-5 years • Mobile workers are already equipped with mobile devices • As fleets and technology modernize mobile technology will quickly outpace and replace hardwired technology. • MWFM Users will leverage their existing mobile/wifi data plan • Progressive organizations will include safety and fleet performance as part of their business monitoring.
Confidential & Proprietary | 12 Mobile Device Solutions vs. Black box telematics Pros: • Little to no hardware costs • No install costs (self installs) • No maintenance costs • Leverage existing data plan • Immediate and Global Roll Out opportunity • 1 driver – many vehicles • Next generation mobile devices • GPS, accelerometer, voice, data, barcode scanning • Powerful wireless data networks • Access to Additional Workforce Management capabilities: • HOS • Navigation • Proof of delivery • Work management and planning • Integration to inventory and billing • Flexible pricing model using SaaS Cons: • High cost of implementation • High cost of equipment • Complex set up • Inventory turn around time • Expanded capabilities to useful life without adding more hardware • Limited Innovation • Tied to one vehicle • Device maintenance costs • Higher ongoing network or satellite charges
Confidential & Proprietary | 13Confidential & Proprietary | 13 Hours of Service and Safety – Go Hand in Hand
Confidential & Proprietary | 14 Hours of Service and Electronic Logging – Why is it important? • The purpose of the HOS is to reduce accidents caused by driver fatigue. As the graph to the right illustrates, the number of hours spent driving has a strong correlation to the number of fatigue-related accidents. Source: FMCSA Fleets utilizing a mobile electronic logging system along with a driver safety system can realize the following benefits when used correctly: • Avoid fines and penalties • Up to a 15% reduction in crashes, • Significant reduction in speeding and braking related safety events • Up to a 25% saving in fuel related costs • Significant reduction in idling related waste • Significant reduction in vehicle maintenance costs
Confidential & Proprietary | 15Confidential & Proprietary | 15 Benchmarking Your Drivers – Best Practices
Confidential & Proprietary | 16 The Methodology Behind Driver Safety Unconscious Errors Conscious Errors Conscious Improvement Subconscious Improvement Continuous Self-Correction Cycle Predictable and Lower Fleet Risk Minor Crashes Severe Crashes Catastrophic Crashes Driving Errors Close Calls
Confidential & Proprietary | 17 Using Scorecards and Gamification to Drive Change A VARIANCE OF “UNKNOWN” DRIVERS DRIVERS ARE MAPPED TO AN INDIVIDUAL RISK PROFILE UNIFORM, IMPROVED DRIVING BEHAVIOR ACROSS YOUR FLEET No Visibility Gain Insight Manage Change & Driver Behavior
Confidential & Proprietary | 18 How to Drive Sustainable Change UNFREEZE Helping stakeholders recognize that change is indeed necessary. CHANGE Developing new behaviors, values and attitudes. RE-FREEZE Actions to reinforce and support changes so that they become a permanent behaviors.
Confidential & Proprietary | 19 How do your Drivers Measure Up Implement a blind profile period before starting your program 0 20 40 60 80 100 120 140 160 180 Blind Profile Begin Feedback and Drivers Self- Improvement Management by Exception & Organizational Policies Safety Score
Confidential & Proprietary | 20 What Is Happening In This Instance? What did the driver do wrong? What risk does this pose to your organization? What data is missing from this event? What can you do to prevent this in the future?
Confidential & Proprietary | 21 What Is Happening In This Instance? What did the driver do wrong? What risk does this pose to your organization? What data is missing from this event? What can you do to prevent this in the future?
Confidential & Proprietary | 22 What Is Happening In This Instance? What did the driver do wrong? What risk does this pose to your organization? What data is missing from this event? What can you do to prevent this in the future?
Confidential & Proprietary | 23Confidential & Proprietary | 23 Conclusion - Q&A

More Related Content

Rand Riley Greenroad Webinar

  • 1. Confidential & Proprietary | 1 How Mobile Based Driver Safety Can Optimize your Fleet Operations
  • 2. Confidential & Proprietary | 2Confidential & Proprietary | 2 The Statistics
  • 3. Confidential & Proprietary | 3 INJURY RESULTS IN 12 DAYS ABSENTEE 12 5,000 Drivers 100,000 impacted customers $10M annual direct cost +Brand Impact 1 IN 5 FLEET VEHICLES ARE INVOVLED IN A CRASH ANNUALLY AVERAGE REPAIR COST OF AN ON-THE- JOB CRASH Statistics – the bottom line Source: The National Highway Traffic Safety Administration (NHTSA), USA
  • 5. Confidential & Proprietary | 5 Ripple Affect of Aggressive Driving Aggressive Driving High Fuel Consumption Absentees Injury, Fatality Accidents/Incidents High risk of collision CO2 footprint Service Disruption
  • 7. Confidential & Proprietary | 7 Dispatchers (gravel level): “I love those drivers who manage to keep the bus on time, no matter what it take Adding tight safety adherence will kill our punctuality and customer satisfaction” What A Service Manager Sees From 30k ft? Managers need a 30k ft view on their field force Safety vis-a-vis Performance in order to resolve the conflict
  • 8. Confidential & Proprietary | 8 Successful Organizations Mobile Workforce CustomersManagers & Executives Improve workforce safety and productivity, optimize asset performance and transform service delivery Enable service technicians to more efficiently address customer calls in a safe and timely manner with reduced disruptions Rapidly analyze asset and service performance, safety trends, financial and regulatory exposure • Reduce Safety Incidents • Keep Your technicians Free From False Claims • Improve Customer Satisfaction – Happy technicians on the road • Shortened work cycles • Increase Margins • Reduce Service Costs • Reduce Risk and Associated costs • Faster Response Times • Identify correct resource • Identify closet resource • Happier Customers
  • 9. Confidential & Proprietary | 9Confidential & Proprietary | 9 Mobile Devices In Today’s Fleet Operations
  • 10. Confidential & Proprietary | 10 Growth Factors for Mobile – More than Safety • Expense control in operations management • Fuel • Vehicle maintenance • Bad driver behavior cause vehicle and cargo damage • Driver training • Compliance: • CSA 2015: Hours of service regulation • IFTA: Any heavy truck that crosses state, province, or country boundaries must file IFTA paperwork that declares the number of miles driven in each jurisdiction. • Low cost • Not focused on tracking • Take advantage of existing data plans • Easily deployed
  • 11. Confidential & Proprietary | 11 Mobile Workforce Trends Total Mobile Workforce - 2015 1.3 billion total mobile workforce IDC 2015 ~ 3.3 billion IDC 2015 Global MWFM Solutions $9 BILLION in 2019 Technavio 2015 U.S. Mobile Workers 2015 105.4 IDC Research 2014 MILLION (Early Adopters) • The Market is large and growing for next 3-5 years • Mobile workers are already equipped with mobile devices • As fleets and technology modernize mobile technology will quickly outpace and replace hardwired technology. • MWFM Users will leverage their existing mobile/wifi data plan • Progressive organizations will include safety and fleet performance as part of their business monitoring.
  • 12. Confidential & Proprietary | 12 Mobile Device Solutions vs. Black box telematics Pros: • Little to no hardware costs • No install costs (self installs) • No maintenance costs • Leverage existing data plan • Immediate and Global Roll Out opportunity • 1 driver – many vehicles • Next generation mobile devices • GPS, accelerometer, voice, data, barcode scanning • Powerful wireless data networks • Access to Additional Workforce Management capabilities: • HOS • Navigation • Proof of delivery • Work management and planning • Integration to inventory and billing • Flexible pricing model using SaaS Cons: • High cost of implementation • High cost of equipment • Complex set up • Inventory turn around time • Expanded capabilities to useful life without adding more hardware • Limited Innovation • Tied to one vehicle • Device maintenance costs • Higher ongoing network or satellite charges
  • 13. Confidential & Proprietary | 13Confidential & Proprietary | 13 Hours of Service and Safety – Go Hand in Hand
  • 14. Confidential & Proprietary | 14 Hours of Service and Electronic Logging – Why is it important? • The purpose of the HOS is to reduce accidents caused by driver fatigue. As the graph to the right illustrates, the number of hours spent driving has a strong correlation to the number of fatigue-related accidents. Source: FMCSA Fleets utilizing a mobile electronic logging system along with a driver safety system can realize the following benefits when used correctly: • Avoid fines and penalties • Up to a 15% reduction in crashes, • Significant reduction in speeding and braking related safety events • Up to a 25% saving in fuel related costs • Significant reduction in idling related waste • Significant reduction in vehicle maintenance costs
  • 15. Confidential & Proprietary | 15Confidential & Proprietary | 15 Benchmarking Your Drivers – Best Practices
  • 16. Confidential & Proprietary | 16 The Methodology Behind Driver Safety Unconscious Errors Conscious Errors Conscious Improvement Subconscious Improvement Continuous Self-Correction Cycle Predictable and Lower Fleet Risk Minor Crashes Severe Crashes Catastrophic Crashes Driving Errors Close Calls
  • 17. Confidential & Proprietary | 17 Using Scorecards and Gamification to Drive Change A VARIANCE OF “UNKNOWN” DRIVERS DRIVERS ARE MAPPED TO AN INDIVIDUAL RISK PROFILE UNIFORM, IMPROVED DRIVING BEHAVIOR ACROSS YOUR FLEET No Visibility Gain Insight Manage Change & Driver Behavior
  • 18. Confidential & Proprietary | 18 How to Drive Sustainable Change UNFREEZE Helping stakeholders recognize that change is indeed necessary. CHANGE Developing new behaviors, values and attitudes. RE-FREEZE Actions to reinforce and support changes so that they become a permanent behaviors.
  • 19. Confidential & Proprietary | 19 How do your Drivers Measure Up Implement a blind profile period before starting your program 0 20 40 60 80 100 120 140 160 180 Blind Profile Begin Feedback and Drivers Self- Improvement Management by Exception & Organizational Policies Safety Score
  • 20. Confidential & Proprietary | 20 What Is Happening In This Instance? What did the driver do wrong? What risk does this pose to your organization? What data is missing from this event? What can you do to prevent this in the future?
  • 21. Confidential & Proprietary | 21 What Is Happening In This Instance? What did the driver do wrong? What risk does this pose to your organization? What data is missing from this event? What can you do to prevent this in the future?
  • 22. Confidential & Proprietary | 22 What Is Happening In This Instance? What did the driver do wrong? What risk does this pose to your organization? What data is missing from this event? What can you do to prevent this in the future?
  • 23. Confidential & Proprietary | 23Confidential & Proprietary | 23 Conclusion - Q&A