No one starts a project with the intent of building an ugly intranet. We always have good intentions to build the best communication and collaboration portal the company has ever seen. We ensure that executives and end users are involved to design and implement from a portal based on their experience. What ends up happening? Portals are built with too many links to content or even stale content, images that take too long to load or are generic. You even had good intentions to leverage many features and perhaps some are even using it. What you typically find is that after the initial buzz of the launch, adoption fails. Why is that? If that sounds like what you recently went through, then attend this session to learn the strategies and implement them tomorrow. Learn the key principles in building innovative solutions that are simple but capture user’s attention and increase adoption.
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Practical Strategies to Designing Beautiful Portals
2. EXPERIENCES ARE THE
NEW ECONOMY
Everything we do is to improve experiences and increase value
11. Are they needed? How do you lead other leaders.
EXECUTIVE
BUY-IN
12. Give executives an opportunity align their vision to specific goals
LEADERS
DEFINE A
VISION
13. Stakeholder Workshops
• 2 day workshop
• 5-12 Stakeholders
• Discuss their biggest pain points
• Alignment of their Strategic Goals
• How to drive ROI
• Commitment and scheduled follow ups
16. Biggest Factors in Low Adoption?
• Not letting your employees be a part of the journey
• Asking for feedback too early
• Executives are not part of the conversation
20. Innovators Early
Adopters
Early Majority Late Majority Laggards
Show off late Exclusive
Preview
Widespread
communication –
generate buzz
Make it easier(reduce
features)
Refine based on earlier
adoption lessons
Pilot Access Showcase
employees
Executive’s
Communication
Low-risk Give control over how &
when
Let them
experiment
Recruit
Champions
Help & Support Talk to current
adopters
No commitment trial
25. Reading and
answering emails
28%
Searching and gathering
information
19%
Communicating and
collaborativey internally
14%
Role-specific tasks
39%
FOCUS DRIVEN
PORTALS
Does your portal need to be able to meet all requirements?
36. Results as you type – ability to get results
immediately without going to the search
results page
Images to classify type of result. People,
documents, FAQs, etc.
45. @RHARBRIDGE
DOWNLOAD THE WHEN TO
USE WHAT IN OFFICE 365
ENTERPRISE USER GUIDANCE
WHITEPAPER!
It goes into much greater depth and can be found at WhenToUseWhat.com
46. @RHARBRIDGE
My twitter handle is @kkhipple, and I work at .
SPEAKER | AUTHOR | OFFICE 365 MVP
Thank You!
Organizers, SponsorsandYouformakingthispossible.
25+SharePointPresentationsAt Slideshare.Net/kkhipple
WhenToUseWhatWhitepaper WhenToUseWhat.com
ImproveItBook.. ImproveIT.How/Book
Office365SuccessCenter.. Success.Office.Com
Message Me On LinkedIn or Email kanwal@2toLead.com
Editor's Notes
I thought I’d warn
Do you know how much time, resources and funds go into the launch of a rocket
Space Shuttle program cost about US$170 billion (2008 dollars) through early 2008; the average cost per flight was about US$1.5 billion.
No one starts a project with the intent of building an ugly intranet. We always have good intentions to build the best communication and collaboration portal the company has ever seen. We ensure that executives and end users are involved to design and implement from a portal based on their experience.
What ends up happening? Portals are built with too many links to content or even stale content, images that take too long to load or are generic. You even had good intentions to leverage many features and perhaps some are even using it.
How many reports have stated that success is driven by leadership?
How to get executives engaged early and ensuring they don’t get in the way
What happens when executives linger around all the time? You get an executive who hovers. Depends the project go there. Everyone else stops talking and starts listening. Agreeing to what the executive has to say.
That doesn’t mean we give executives what they want.
Executives are critical. Show reliance / importance of executives being what holds the project’s success. Bottom of the triangle. Chain to bind all chains. One ring to rule them all
Image of Gamestorming book
opportunity to raise the productivity of interaction workers
1/3 of our week is spent on reading, replying and managing email
Risks
It starts with ppl
What UX strategies are effective in delivering intuitive user experiences
http://www.slideshare.net/DigitalWorkplaceGroup/31-intranet-homepage-design-examples-with-screenshots?related=1
The foundation of crowdsourcing is built on trust. Trust the crowd.
Social amplifies voice and choice
Great culture attracts great employees
Whose taller - Ryan Reynolds (winner) or ryan gosling?
In reality, the intranet has had the biggest impact on social features. Not mobile
As employees become more connected, they’ve had
Social is about unlocking conservations and providing more context
Instead of having conversations on a one ot one basis via email
Your going to get much more value if those discussions are open. As the context is richer
Ownership is the other aspect of social success
KANWAL
Bruce Lee had a great quote
“ empty your mind, be formless, shapeless like water
Now you put water in a cup, it becomes the cup; You put water into a bottle it ...
This important to consideration when you are considering content and your targeted user experiences
Keeping an eye on search history, and targeting content based on that
Keeping an analytics, and providing content that people are searching
What are some of the actions based on the portal
http://7hgxbv.axshare.com/#p=home