Playing Politics

The document discusses advocacy for tribal libraries. It defines advocacy and explains why it is important for tribal libraries. It discusses who tribal library advocates are and provides tips on how to conduct advocacy, including using basic tools like annual reports, business cards, and fact sheets. It emphasizes telling the library's story to decision makers to help them understand the library's importance and gain their support.

The document discusses advocacy for tribal libraries. It defines advocacy and explains why it is important for tribal libraries. Tribal libraries serve important roles in their communities such as preserving culture and history. Advocates for tribal libraries include tribal leaders, library users, and librarians. The document provides tips for advocacy, such as using annual reports and fact sheets to share the library's story and impact. It emphasizes starting advocacy now rather than waiting for a crisis.

The document discusses advocacy for tribal libraries. It defines advocacy and explains why it is important for tribal libraries. Tribal libraries serve important roles in their communities such as preserving culture and history. Advocates for tribal libraries include tribal leaders, library users, and librarians. The document provides tips for advocacy, such as using annual reports and fact sheets to share the library's story and impact. Effective communication with community members and tribal officials is key.

This document discusses services for older adults ("Boomers") at the Multnomah County Library in Portland, Oregon. It outlines the demographics of the region showing a growing older adult population. It addresses initial concerns about focusing on older adults but argues that the library is well-suited to serve this group through its welcoming environment and emphasis on lifelong learning. The document then details how the library began building partnerships within the community and inviting other organizations to collaborate on serving older adults. It provides tips on relationship building and making the case for focusing on this demographic.

This document discusses the political contexts that libraries operate within and how politics can influence decision-making and the organizational environment of libraries. It provides scenarios of different political systems (e.g. feudalism, fascism, democracy) and their impacts. It also discusses how librarians can be leaders and deal with politics by focusing on goals, influencing others constructively, and maintaining integrity. Key recommendations include concentrating on areas of control, being a model employee, and focusing on serving library users.

This document outlines a presentation given by Stephen Abram on influencing skills for librarians. It discusses defining advocacy and differentiating it from public relations and marketing. It provides tips for advocacy including identifying stakeholders, crafting messages, and using stories and metrics to showcase the value of libraries. Specific advocacy strategies are presented such as developing relationships, partnering with stakeholders, and maintaining ongoing advocacy plans. The document emphasizes listening first, being visible and likable when advocating.

This presentation was given at the Virginia Library Association Conference 2014. For speaking engagements please contact PC Sweeney at https://pcsweeney.com/speaking-at-your-event/

Slides from John Chrastka's keynote speech to the Northern Indiana Library Boards Assoc (NILBA) 2019 Trustee's Dinner.

Reaching Out: Fighting back against a bad public image Natalie Bazan, Director, Hopkins District and Dorr Township Libraries, TN (Pop Served: 7400) Big Talk From Small Libraries 2015 27 February 2015 http://nlcblogs.nebraska.gov/bigtalk/

This document provides tips for libraries to better engage with their communities through staff, trustees, programming, and partnerships. It emphasizes informing staff and trustees of library initiatives, inviting community groups to board meetings, offering programming on popular community topics, collaborating with local organizations, and using marketing and public relations strategies like social media, advertising, and press releases to promote the library's value and services.

This document discusses how libraries can better serve homeless patrons in rural communities. It explores perceptions of homelessness and provides solutions libraries have implemented, such as installing a public phone, collaborating with social services, and creating online resources. The document advocates keeping an open mind, applying policies fairly, and seeing homeless patrons as people rather than circumstances. It also encourages librarians to work with community partners and be leaders in addressing the issue.

The document discusses the importance for libraries and librarians to demonstrate their relevance to patrons and communities. It argues that libraries will remain supported only as long as they are seen as relevant to people's lives. To achieve individual relevance, librarians must go beyond superficial answers and show patrons how the library can truly help meet their needs. Institutionally, libraries must show how they benefit all segments of the community, not just specific groups, and statistics alone will not convince people of a library's relevance. Librarians must strive to personally help patrons in a genuine way through their skills and resources.

This is a PowerPoint presentation I created as part of the self-paced tutorial on Frontline Advocacy.

"Every Budget is a Referendum" provides library staff, trustees, and Friends with tactical tips for moving a budget through city, county, or town government by building a coalition of supporters across agencies, organizations, and stakeholders in the community beyond the core of traditional library supporters. Presented on 20 April 2014 at the Connecticut Library Association annual conference.

Presented by John Chrastka at the "Small Libraries Big Impact" conference on April 30, 2019 in Gaylord, MI.

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You Are the Candidate was presented to the staff at the Dallas Public Library on Monday, March 30, 2015 as the keynote for their Staff Day by EveryLibrary executive director John Chrastka.

This document discusses methods for evaluating and enhancing the user experience (UX) of distance library services through evidence-based assessment. It begins by defining distance learning library services and principles of access entitlement. Usage analytics of guides, Google Analytics, and transaction logs provide quantitative evidence of student needs and pain points. Qualitative evidence from transcripts of virtual reference questions help identify areas of confusion. A mixed methods approach is advocated to understand why and where users struggle in order to improve services and transparency of resources. Librarians are encouraged to listen, observe and evaluate their own services to enhance the UX for distance learners.

Christine Tobias presented a mixed methods approach to assessing virtual reference services at Michigan State University Libraries. Quantitative analysis of chat and IM transcripts from 2011-2013 showed trends in question types, most frequently assigned codes, and usage patterns. Qualitative text analysis of a sample of transcripts using Dedoose software identified specific pain points or areas of user frustration and confusion with the library's website and resources. The mixed methods provided a holistic view of service processes and user behaviors to help identify usability issues.

Poster presented at ALA 2012 Annual Conference describing framework and results of assessment of the MSU Libraries' virtual reference services.

This presentation addresses service quality issues experienced in Research Help Now, an academic virtual reference cooperative service in Michigan. Includes examples and tips for improving service quality in the virtual learning environment.