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Out of Control:
The Bottom-up Power of Social Computing



© 2012 Jun Hu
Social Computing is Everywhere




Department of Industrial Design         8-3-2012   PAGE 1
Social Computing is Everywhere




Department of Industrial Design         8-3-2012   PAGE 2
Social Computing is Everywhere




Department of Industrial Design         8-3-2012   PAGE 3
Social Computing is NOT New




Department of Industrial Design      8-3-2012   PAGE 4
Social Computing is NOT New


       •    1968 – ARPANET linking 4universities
       •    1971 – First e-mail sent via ARPANET.
       •    1973 – The Internet is born.
       •    1973 – BBS
       •    1985 – AOL Instant Messenger
       •    1991 – World Wide Web created.
       •    1994 – Web 1.0.




Department of Industrial Design                     8-3-2012   PAGE 5
Social Computing is NOT New


       •    1995 – The Intranet introduced.
       •    1995 – Wiki
       •    1997 – RobotWisdom.com - first Internet blog.
       •    2002 – Friendster, first modern day social network.
       •    2003 – MySpace created.
       •    2004 – Web 2.0
       •    2004 – Facebook
       •    2005 – YouTube
       •    2006 – Twitter



Department of Industrial Design                           8-3-2012   PAGE 6
Destructive Power of Social Computing




Department of Industrial Design         8-3-2012   PAGE 7
Destructive Power of Social Computing


       • Tunisia




Department of Industrial Design         8-3-2012   PAGE 8
Destructive Power of Social Computing


       • Egypt




Department of Industrial Design         8-3-2012   PAGE 9
Destructive Power of Social Computing


       • British riots




                                  Tottenham, London, Aug. 7, 2011.




Department of Industrial Design                                      8-3-2012   PAGE 10
Can Social Computing be Constructive?




Department of Industrial Design        8-3-2012   PAGE 11
Can Social Computing be Constructive?


       • Social Computing saves lives in Turkey




                                  http://www.newsy.com/videos/social-media-saves-lives-in-turkey/




Department of Industrial Design                                                                     8-3-2012   PAGE 12
Can Social Computing be Constructive?


       • KONY 2012: who on the earth is Joseph Kony?




Department of Industrial Design                    8-3-2012   PAGE 13
Can Social Computing be Constructive?


       • KONY 2012: who on the earth is Joseph Kony?




                                  http://www.youtube.com/watch?v=Y4MnpzG5Sqc


Department of Industrial Design                                                8-3-2012   PAGE 14
Can Social Computing be Constructive?


       • KONY 2012: who on the earth is Joseph Kony?




                                  http://www.youtube.com/watch?v=Y4MnpzG5Sqc


Department of Industrial Design                                                8-3-2012   PAGE 15
Can Social Computing be Constructive?


       • KONY 2012: who on the earth is Joseph Kony?




                                  http://www.youtube.com/watch?v=Y4MnpzG5Sqc


Department of Industrial Design                                                8-3-2012   PAGE 16
Can Social Computing be Constructive?


       • KONY 2012




                                  http://www.youtube.com/watch?v=Y4MnpzG5Sqc


Department of Industrial Design                                                8-3-2012   PAGE 17
Can Social Computing be Constructive?


       • KONY 2012




                                  http://www.youtube.com/watch?v=Y4MnpzG5Sqc


Department of Industrial Design                                                8-3-2012   PAGE 18
Can Social Computing be Constructive?


       • YES.




Department of Industrial Design        8-3-2012   PAGE 19
Can Social Computing be Constructive?


       • YES. From bottom up.




Department of Industrial Design        8-3-2012   PAGE 20
Social Computing


       • Three C’s of Web 1.0 (pre-social computing)
            • Content, Commerce and Community




Department of Industrial Design                        8-3-2012   PAGE 21
Social Computing


       • Three C’s of Web 1.0
            • Content, Commerce and Community
       • Three C’s of Web 2.0
            • Context, Communications and Collaborations




Department of Industrial Design                            8-3-2012   PAGE 22
Social Computing


       • Share experiences and information
       • Shifts innovation from top-down to bottom up
            • Which decreases the power of intuitions, and
            • Increases the power of communities




Department of Industrial Design                              8-3-2012   PAGE 23
Social Computing + Physical Computing


       • Web of people + Internet of things




Department of Industrial Design               8-3-2012   PAGE 24
Social Computing for Designers




Department of Industrial Design         8-3-2012   PAGE 25
Social Computing for Designers


            • Shift from product-centric design




Department of Industrial Design                   8-3-2012   PAGE 26
Social Computing for Designers


            • Shift from product-centric design
            • To service centric design




Department of Industrial Design                   8-3-2012   PAGE 27
Social Computing for Designers


            • Shift from product-centric design
            • To service centric design



                              Products             Services



                                         Systems




Department of Industrial Design                               8-3-2012   PAGE 28
Social Computing for Designers


            • Shift from product-centric design
            • To service centric design




                                  http://www.authorstream.com/Presentation/aSGuest16582-174356-social-computing-karen-quintin-enter-tags-education-ppt-powerpoint/




Department of Industrial Design                                                                                                                 8-3-2012       PAGE 29
Social Computing for Designers


            • Social Computing for Innovation
              − Collective intelligence




Department of Industrial Design                 8-3-2012   PAGE 30
Social Computing for Designers


            • Social Computing for Innovation
              − Social Innovation
                − Bottom up organizations and structures
                − Who are the designers?




Department of Industrial Design                            8-3-2012   PAGE 31
Social Computing for Designers


            • Computers as simulation platforms




Department of Industrial Design                   8-3-2012   PAGE 32
Social Computing for Designers


            • Social computing as simulation platform for design




Department of Industrial Design                             8-3-2012   PAGE 33
Social Computing for Designers


            • Social Computing in Design Education
              − Are you ready yet?




Department of Industrial Design                      8-3-2012   PAGE 34
Out of Control:
The Bottom-up Power of Social Computing



© 2012 Jun Hu

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Out of Control: the bottom-up power of social computing

  • 1. Out of Control: The Bottom-up Power of Social Computing © 2012 Jun Hu
  • 2. Social Computing is Everywhere Department of Industrial Design 8-3-2012 PAGE 1
  • 3. Social Computing is Everywhere Department of Industrial Design 8-3-2012 PAGE 2
  • 4. Social Computing is Everywhere Department of Industrial Design 8-3-2012 PAGE 3
  • 5. Social Computing is NOT New Department of Industrial Design 8-3-2012 PAGE 4
  • 6. Social Computing is NOT New • 1968 – ARPANET linking 4universities • 1971 – First e-mail sent via ARPANET. • 1973 – The Internet is born. • 1973 – BBS • 1985 – AOL Instant Messenger • 1991 – World Wide Web created. • 1994 – Web 1.0. Department of Industrial Design 8-3-2012 PAGE 5
  • 7. Social Computing is NOT New • 1995 – The Intranet introduced. • 1995 – Wiki • 1997 – RobotWisdom.com - first Internet blog. • 2002 – Friendster, first modern day social network. • 2003 – MySpace created. • 2004 – Web 2.0 • 2004 – Facebook • 2005 – YouTube • 2006 – Twitter Department of Industrial Design 8-3-2012 PAGE 6
  • 8. Destructive Power of Social Computing Department of Industrial Design 8-3-2012 PAGE 7
  • 9. Destructive Power of Social Computing • Tunisia Department of Industrial Design 8-3-2012 PAGE 8
  • 10. Destructive Power of Social Computing • Egypt Department of Industrial Design 8-3-2012 PAGE 9
  • 11. Destructive Power of Social Computing • British riots Tottenham, London, Aug. 7, 2011. Department of Industrial Design 8-3-2012 PAGE 10
  • 12. Can Social Computing be Constructive? Department of Industrial Design 8-3-2012 PAGE 11
  • 13. Can Social Computing be Constructive? • Social Computing saves lives in Turkey http://www.newsy.com/videos/social-media-saves-lives-in-turkey/ Department of Industrial Design 8-3-2012 PAGE 12
  • 14. Can Social Computing be Constructive? • KONY 2012: who on the earth is Joseph Kony? Department of Industrial Design 8-3-2012 PAGE 13
  • 15. Can Social Computing be Constructive? • KONY 2012: who on the earth is Joseph Kony? http://www.youtube.com/watch?v=Y4MnpzG5Sqc Department of Industrial Design 8-3-2012 PAGE 14
  • 16. Can Social Computing be Constructive? • KONY 2012: who on the earth is Joseph Kony? http://www.youtube.com/watch?v=Y4MnpzG5Sqc Department of Industrial Design 8-3-2012 PAGE 15
  • 17. Can Social Computing be Constructive? • KONY 2012: who on the earth is Joseph Kony? http://www.youtube.com/watch?v=Y4MnpzG5Sqc Department of Industrial Design 8-3-2012 PAGE 16
  • 18. Can Social Computing be Constructive? • KONY 2012 http://www.youtube.com/watch?v=Y4MnpzG5Sqc Department of Industrial Design 8-3-2012 PAGE 17
  • 19. Can Social Computing be Constructive? • KONY 2012 http://www.youtube.com/watch?v=Y4MnpzG5Sqc Department of Industrial Design 8-3-2012 PAGE 18
  • 20. Can Social Computing be Constructive? • YES. Department of Industrial Design 8-3-2012 PAGE 19
  • 21. Can Social Computing be Constructive? • YES. From bottom up. Department of Industrial Design 8-3-2012 PAGE 20
  • 22. Social Computing • Three C’s of Web 1.0 (pre-social computing) • Content, Commerce and Community Department of Industrial Design 8-3-2012 PAGE 21
  • 23. Social Computing • Three C’s of Web 1.0 • Content, Commerce and Community • Three C’s of Web 2.0 • Context, Communications and Collaborations Department of Industrial Design 8-3-2012 PAGE 22
  • 24. Social Computing • Share experiences and information • Shifts innovation from top-down to bottom up • Which decreases the power of intuitions, and • Increases the power of communities Department of Industrial Design 8-3-2012 PAGE 23
  • 25. Social Computing + Physical Computing • Web of people + Internet of things Department of Industrial Design 8-3-2012 PAGE 24
  • 26. Social Computing for Designers Department of Industrial Design 8-3-2012 PAGE 25
  • 27. Social Computing for Designers • Shift from product-centric design Department of Industrial Design 8-3-2012 PAGE 26
  • 28. Social Computing for Designers • Shift from product-centric design • To service centric design Department of Industrial Design 8-3-2012 PAGE 27
  • 29. Social Computing for Designers • Shift from product-centric design • To service centric design Products Services Systems Department of Industrial Design 8-3-2012 PAGE 28
  • 30. Social Computing for Designers • Shift from product-centric design • To service centric design http://www.authorstream.com/Presentation/aSGuest16582-174356-social-computing-karen-quintin-enter-tags-education-ppt-powerpoint/ Department of Industrial Design 8-3-2012 PAGE 29
  • 31. Social Computing for Designers • Social Computing for Innovation − Collective intelligence Department of Industrial Design 8-3-2012 PAGE 30
  • 32. Social Computing for Designers • Social Computing for Innovation − Social Innovation − Bottom up organizations and structures − Who are the designers? Department of Industrial Design 8-3-2012 PAGE 31
  • 33. Social Computing for Designers • Computers as simulation platforms Department of Industrial Design 8-3-2012 PAGE 32
  • 34. Social Computing for Designers • Social computing as simulation platform for design Department of Industrial Design 8-3-2012 PAGE 33
  • 35. Social Computing for Designers • Social Computing in Design Education − Are you ready yet? Department of Industrial Design 8-3-2012 PAGE 34
  • 36. Out of Control: The Bottom-up Power of Social Computing © 2012 Jun Hu